ZipRecruiter

Log In

1

Non Exempt Connectwise Jobs (NOW HIRING)

Atlas Technica

Jr. Systems Engineer

Los Angeles, CA · On-site

$50K - $70K/yr

Los Angeles, CA/in-office Type: Full-Time, Non-Exempt Atlas Technica's mission is to shoulder ... Experience utilizing the ConnectWise suite of products * Experience with vendors such as Google ...

next page

Showing results 1-20

All JobsNon Exempt Connectwise Jobs

Non Exempt Connectwise information

How does a Non-Exempt ConnectWise employee typically interact with other departments within a managed services provider (MSP)?

As a Non-Exempt ConnectWise employee, you’ll often work closely with multiple teams such as technical support, project management, and sales. Your daily responsibilities may include ticket management, updating client records, and coordinating with technicians to resolve customer issues efficiently. Regular communication with colleagues in different departments is essential to ensure smooth workflow and high-quality service delivery. This collaborative environment helps you develop a broad understanding of operations and can open up opportunities for career advancement within the organization.

What is the difference between Non Exempt Connectwise vs Non Exempt Service Desk Technician?

AspectNon Exempt ConnectwiseNon Exempt Service Desk Technician
CertificationsITIL, CompTIA A+ or Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentManaged service providers, IT support firmsHelp desks, IT support centers
Employer & IndustryIT service companies, MSPsCorporate IT departments, MSPs

Both roles are non-exempt, meaning they are hourly positions eligible for overtime. Non Exempt Connectwise professionals typically focus on managing and supporting Connectwise platform tasks, while Non Exempt Service Desk Technicians handle general IT support tickets. The main difference lies in their specific job functions, but both require similar certifications and work in comparable environments within the IT support industry.

What are Non Exempt ConnectWise employees?

Non Exempt ConnectWise employees are staff members at ConnectWise who are classified as 'non-exempt' under the Fair Labor Standards Act (FLSA). This means they are eligible for overtime pay for hours worked over 40 in a workweek, unlike 'exempt' employees who are typically salaried and not eligible for overtime. Non-exempt status usually applies to hourly positions or roles that do not meet certain criteria for exemptions, such as specific job duties or salary thresholds. At ConnectWise, these employees may perform technical, administrative, or support roles. Understanding your exemption status is important, as it affects how you are paid and your rights regarding overtime.

What are the key skills and qualifications needed to thrive as a Non-Exempt ConnectWise Specialist, and why are they important?

To thrive as a Non-Exempt ConnectWise Specialist, you need a solid understanding of IT service management, troubleshooting, and customer support, often backed by experience in help desk or technical support roles. Familiarity with the ConnectWise platform, ticketing systems, remote monitoring tools, and relevant IT certifications (such as CompTIA A+) is typically required. Strong communication, problem-solving abilities, and attention to detail help professionals excel in client interactions and issue resolution. These skills ensure efficient service delivery, accurate documentation, and high client satisfaction in managed IT environments.
More about Non Exempt Connectwise jobs
What cities are hiring for Non Exempt Connectwise jobs? Cities with the most Non Exempt Connectwise job openings:
What states have the most Non Exempt Connectwise jobs? States with the most job openings for Non Exempt Connectwise jobs include:
What job categories do people searching Non Exempt Connectwise jobs look for? The top searched job categories for Non Exempt Connectwise jobs are:
Non Exempt Connectwise jobs near you
Infographic showing various Non Exempt Connectwise job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Accounts Receivable Specialist

Entech Computer Services LLC

Fort Myers, FL • On-site

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Manage the full accounts receivable cycle, including invoicing, payment posting, collections, account reconciliation, and account maintenance.

  • Prepare and process recurring, project-based, and service-related invoices accurately and on time.

  • Monitor aging reports and proactively collect outstanding balances to support cash flow objectives and reduce Days Sales Outstanding (DSO).

Job description

Job Type: Full-time, Non-Exempt
Position Summary
The Accounts Receivable Specialist is responsible for supporting the full accounts receivable lifecycle, including billing, collections, cash application, account reconciliation, and customer account management. This role requires a highly experienced accounting professional who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and delivers outstanding customer service.
The ideal candidate has a proven track record in accounts receivable, strong communication skills, and the ability to build and maintain positive relationships with clients, vendors, and internal stakeholders. Experience within a Managed Service Provider (MSP) environment and proficiency with Sage Intacct and ConnectWise Manage are strongly preferred.
Why Entech?
Entech is a Managed IT Services Provider with 28 years of experience delivering secure and reliable technology solutions to businesses throughout Florida. As a Managed Service Provider (MSP), we manage and support our clients' technology environments-including help desk support, infrastructure management, cybersecurity, cloud platforms, and long-term IT strategy-allowing organizations to focus on their business while we handle their technology.
With offices in Fort Myers, Naples, Bradenton, and Fort Lauderdale, we now serve organizations across Southwest and Southeast Florida and continue to grow our team of talented technology professionals.
Essential Roles and Responsibilities
  • Billing and Invoicing
  • Collections and Customer Account Management
  • Customer Service and Relationship Management
  • Accounting Team Support

Key Responsibilities
  • Manage the full accounts receivable cycle, including invoicing, payment posting, collections, account reconciliation, and account maintenance.
  • Prepare and process recurring, project-based, and service-related invoices accurately and on time.
  • Monitor aging reports and proactively collect outstanding balances to support cash flow objectives and reduce Days Sales Outstanding (DSO).
  • Maintain accurate customer account, billing, and financial records within ConnectWise Manage and Sage Intacct.
  • Create, update, and manage customer agreements and billing records in alignment with service and project contracts.
  • Investigate and resolve billing discrepancies, payment issues, and customer inquiries in a timely and professional manner.
  • Communicate effectively with customers, partners, and internal stakeholders regarding account status, billing concerns, and payment expectations.
  • Support month-end close activities, reporting, account reconciliations, and other accounting functions, including providing backup support for Accounts Payable as needed.

Qualifications
  • Associate degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Equivalent combination of education and relevant work experience will be considered.
  • Bachelor's degree in Accounting, Finance, or Business Administration is a plus.
  • 5+ years of progressive Accounts Receivable experience required.
  • Proven experience managing collections, customer billing, and account reconciliations in a high-volume, fast-paced environment.
  • Experience working directly with clients and business partners while maintaining a high level of customer service.
  • MSP, technology services, professional services, or similar service-based industry experience strongly preferred.
  • Sage Intacct and ConnectWise Manage experience preferred.

Benefits:
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays - PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events - Yearly Culture Building Events
Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.
Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees.
This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position.

Apply