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Non Exempt Connectwise Jobs (NOW HIRING)

Atlas Technica

Jr. Systems Engineer

Los Angeles, CA · On-site

Los Angeles, CA/in-office Type: Full-Time, Non-Exempt Atlas Technica's mission is to shoulder ... Experience utilizing the ConnectWise suite of products * Experience with vendors such as Google ...

Atlas Technica

Systems Engineer- Hybrid

San Francisco, CA · On-site +1

$70K - $100K/yr

San Francisco Bay Area, CA (Hybrid) Type: Full-Time Hourly, Non-Exempt Atlas Technica's mission is ... Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of ...

Atlas Technica

Systems Engineer - Hybrid

Stamford, CT · On-site

Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity ... Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of ...

Atlas Technica

Systems Engineer (Remote)

Boston, MA · Remote

Boston, MA Type: Full-Time Hourly, Non-Exempt Atlas Technica's mission is to shoulder IT management ... Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of ...

Atlas Technica

Systems Engineer

Boston, MA

Boston, MA Type: Full-Time Hourly, Non-Exempt Atlas Technica's mission is to shoulder IT management ... Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of ...

Atlas Technica

Systems Engineer- Hybrid

Bodega Bay, CA · On-site

San Francisco Bay Area, CA (Hybrid) Type: Full-Time Hourly, Non-Exempt Atlas Technica's mission is ... Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of ...

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Non Exempt Connectwise information

How does a Non-Exempt ConnectWise employee typically interact with other departments within a managed services provider (MSP)?

As a Non-Exempt ConnectWise employee, you’ll often work closely with multiple teams such as technical support, project management, and sales. Your daily responsibilities may include ticket management, updating client records, and coordinating with technicians to resolve customer issues efficiently. Regular communication with colleagues in different departments is essential to ensure smooth workflow and high-quality service delivery. This collaborative environment helps you develop a broad understanding of operations and can open up opportunities for career advancement within the organization.

What is the difference between Non Exempt Connectwise vs Non Exempt Service Desk Technician?

AspectNon Exempt ConnectwiseNon Exempt Service Desk Technician
CertificationsITIL, CompTIA A+ or Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentManaged service providers, IT support firmsHelp desks, IT support centers
Employer & IndustryIT service companies, MSPsCorporate IT departments, MSPs

Both roles are non-exempt, meaning they are hourly positions eligible for overtime. Non Exempt Connectwise professionals typically focus on managing and supporting Connectwise platform tasks, while Non Exempt Service Desk Technicians handle general IT support tickets. The main difference lies in their specific job functions, but both require similar certifications and work in comparable environments within the IT support industry.

What are Non Exempt ConnectWise employees?

Non Exempt ConnectWise employees are staff members at ConnectWise who are classified as 'non-exempt' under the Fair Labor Standards Act (FLSA). This means they are eligible for overtime pay for hours worked over 40 in a workweek, unlike 'exempt' employees who are typically salaried and not eligible for overtime. Non-exempt status usually applies to hourly positions or roles that do not meet certain criteria for exemptions, such as specific job duties or salary thresholds. At ConnectWise, these employees may perform technical, administrative, or support roles. Understanding your exemption status is important, as it affects how you are paid and your rights regarding overtime.

What are the key skills and qualifications needed to thrive as a Non-Exempt ConnectWise Specialist, and why are they important?

To thrive as a Non-Exempt ConnectWise Specialist, you need a solid understanding of IT service management, troubleshooting, and customer support, often backed by experience in help desk or technical support roles. Familiarity with the ConnectWise platform, ticketing systems, remote monitoring tools, and relevant IT certifications (such as CompTIA A+) is typically required. Strong communication, problem-solving abilities, and attention to detail help professionals excel in client interactions and issue resolution. These skills ensure efficient service delivery, accurate documentation, and high client satisfaction in managed IT environments.
More about Non Exempt Connectwise jobs
What cities are hiring for Non Exempt Connectwise jobs? Cities with the most Non Exempt Connectwise job openings:
What states have the most Non Exempt Connectwise jobs? States with the most job openings for Non Exempt Connectwise jobs include:
What job categories do people searching Non Exempt Connectwise jobs look for? The top searched job categories for Non Exempt Connectwise jobs are:
Non Exempt Connectwise jobs near you
Infographic showing various Non Exempt Connectwise job openings in the United States as of May 2026, with employment types broken down into 86% Part Time, and 14% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.
Jr. Systems Engineer - Dedicated

Jr. Systems Engineer - Dedicated

Atlas Technica

Greenwich, CT • On-site

$50K - $70K/yr

Full-time

Posted 24 days ago

Job description

Position Name: Systems Engineer (Dedicated)
Reports to: Client Technology Manager
Location/Type: Greenwich, CT/Onsite
Status: Non-Exempt

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.

Responsibilities:

  • Perform IT Support services to users onsite
  • Use of a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines of the organization
  • Adherence to strict change control procedures

Requirements:

  • The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills, responsibility, and follow-through
  • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
  • Basic understanding of networking concepts
  • Periodic travel to customer office locations within the metropolitan area will be required
  • The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.

Desirable Qualities:

  • Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
  • Experience working in an MSP environment
  • Support of Sophos or similar product for endpoint threat management
  • Basic understanding of virtualization platforms such as VMware or Hyper-V
  • Experience utilizing the ConnectWise suite of products
  • Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.