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Non Exempt Connectwise Jobs in Florida (NOW HIRING)

Entech

Depot and Deployment Engineer

Fort Myers, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full-time, Non-exempt (hourly) Position Summary The Depot & Deployment Engineer is responsible for ... Document configurations, deployments, and asset information in ConnectWise. Skills & Abilities

New

DAS Health

IT Procurement Technician

Tampa, FL · On-site

$39K - $44K/yr

  • Medical

  • Retirement

Non-Exempt Position Summary DAS Health is seeking a detail-oriented and hands-on IT Procurement ... ConnectWise PSA/CPQ experience a plus. Note: Prior procurement or purchasing experience is helpful ...

DAS Health

IT Procurement Technician

Tampa, FL · On-site

  • Medical

  • Retirement

Non-Exempt Position Summary DAS Health is seeking a detail-oriented and hands-on IT Procurement ... ConnectWise PSA/CPQ experience a plus. Note: Prior procurement or purchasing experience is helpful ...

All JobsNon Exempt Connectwise JobsNon Exempt Connectwise Jobs in Florida

Non Exempt Connectwise information

How does a non exempt ConnectWise typically interact with other departments within a managed services provider (MSP)?

As a Non-Exempt ConnectWise employee, you’ll often work closely with multiple teams such as technical support, project management, and sales. Your daily responsibilities may include ticket management, updating client records, and coordinating with technicians to resolve customer issues efficiently. Regular communication with colleagues in different departments is essential to ensure smooth workflow and high-quality service delivery. This collaborative environment helps you develop a broad understanding of operations and can open up opportunities for career advancement within the organization.

What is the difference between Non Exempt Connectwise vs Non Exempt Service Desk Technician?

AspectNon Exempt ConnectwiseNon Exempt Service Desk Technician
CertificationsITIL, CompTIA A+ or Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentManaged service providers, IT support firmsHelp desks, IT support centers
Employer & IndustryIT service companies, MSPsCorporate IT departments, MSPs

Both roles are non-exempt, meaning they are hourly positions eligible for overtime. Non Exempt Connectwise professionals typically focus on managing and supporting Connectwise platform tasks, while Non Exempt Service Desk Technicians handle general IT support tickets. The main difference lies in their specific job functions, but both require similar certifications and work in comparable environments within the IT support industry.

What is a non exempt ConnectWise?

Non Exempt ConnectWise employees are staff members at ConnectWise who are classified as 'non-exempt' under the Fair Labor Standards Act (FLSA). This means they are eligible for overtime pay for hours worked over 40 in a workweek, unlike 'exempt' employees who are typically salaried and not eligible for overtime. Non-exempt status usually applies to hourly positions or roles that do not meet certain criteria for exemptions, such as specific job duties or salary thresholds. At ConnectWise, these employees may perform technical, administrative, or support roles. Understanding your exemption status is important, as it affects how you are paid and your rights regarding overtime.

What skills and qualifications are needed to thrive as a non exempt ConnectWise?

To thrive as a Non-Exempt ConnectWise Specialist, you need a solid understanding of IT service management, troubleshooting, and customer support, often backed by experience in help desk or technical support roles. Familiarity with the ConnectWise platform, ticketing systems, remote monitoring tools, and relevant IT certifications (such as CompTIA A+) is typically required. Strong communication, problem-solving abilities, and attention to detail help professionals excel in client interactions and issue resolution. These skills ensure efficient service delivery, accurate documentation, and high client satisfaction in managed IT environments.

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Non Exempt Connectwise jobs near you

Depot and Deployment Engineer

Entech Computer Services LLC

Fort Myers, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Full-time, Non-exempt (hourly)
Position Summary
The Depot & Deployment Engineer is responsible for the configuration, staging, deployment, and support of end-user technology and network infrastructure for Entech partners. This role prepares and repairs computers, laptops, printers, and related hardware in the depot, manages inventory and asset tracking, and performs onsite deployments to ensure a seamless partner experience. The Depot & Deployment Engineer also assists with network equipment configuration, including loading and validating configurations on firewalls, switches, and wireless infrastructure.
Essential Roles & Responsibilities
  • Hardware Configuration and Deployment
  • Network Infrastructure Support
  • Inventory & Asset Management
  • Documentation & Communication
  • Service & Operational Excellence

Why Entech?
Entech is a Managed IT Services Provider with 28 years of experience delivering secure and reliable technology solutions to businesses throughout Florida. As a Managed Service Provider (MSP), we manage and support our clients' technology environments-including help desk support, infrastructure management, cybersecurity, cloud platforms, and long-term IT strategy-allowing organizations to focus on their business while we handle their technology.
With offices in Fort Myers, Naples, Bradenton, and Fort Lauderdale, we now serve organizations across Southwest and Southeast Florida and continue to grow our team of talented technology professionals.
Additional Responsibilities
  • Configure, stage, deploy, and repair desktops, laptops, printers, and related technology equipment.
  • Prepare hardware to partner specifications and Entech standards.
  • Troubleshoot hardware and software issues, including component failures and performance concerns.
  • Deploy and install equipment onsite, including user setup, profile migrations, and hardware replacements.
  • Configure and deploy network infrastructure, including switches, firewalls, and wireless access points.
  • Manage hardware inventory, shipping, receiving, asset tracking, and stock levels.
  • Maintain an organized, secure, and efficient depot environment.
  • Document configurations, deployments, and asset information in ConnectWise.

Skills & Abilities
  • Strong knowledge of desktop, laptop, printer, and peripheral hardware.
  • Working knowledge of Microsoft Windows operating systems and Microsoft 365 environments.
  • Understanding of TCP/IP networking, switching, wireless networking, and firewall fundamentals.
  • Ability to perform basic network troubleshooting.
  • Ability to configure, stage, and deploy endpoint and network infrastructure equipment.

Education
  • Associate degree in Information Technology, Computer Science, Network Administration, or a related field preferred.
  • Equivalent combination of education, technical training, and relevant work experience may be considered.

Experience
  • 2+ years of experience configuring, deploying, repairing, and supporting computer hardware in a business environment.
  • Experience imaging, configuring, and deploying Windows workstations and laptops.
  • Experience with hardware troubleshooting, component replacement, and warranty repairs.
  • Experience deploying and configuring network infrastructure, including switches, firewalls, and wireless access points.
  • Experience loading and validating configuration files on network devices.
  • Experience working with inventory management, asset tracking, and equipment staging.
  • Experience in a Managed Services Provider (MSP) environment preferred.
  • Experience working directly with end users and business clients during onsite deployments.

Benefits:
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays - PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events - Yearly Culture Building Events
Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.
Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees.
This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position.

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