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It Help Desk Student Worker Jobs (NOW HIRING)

Arcadia University

IT Help Desk Manager

Glenside, PA · On-site

The IT Help Desk Manager reports directly to the Assistant Vice President of IT and is in a hands ... Mentor and guide ITSS staff and student workers, fostering a culture of continuous learning and ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students ... Some experience as a help desk technician or other customer support role * Tech savvy with working ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Strong troubleshooting skills with working knowledge of, including but not limited to the following:

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... Strong troubleshooting skills with working knowledge of, including but not limited to the following:

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

$16 - $18/hr

Position Overview We are seeking an IT Help Desk technician to join our team ... This is a full-time position working Monday - Friday with occasional Saturdays. This position will ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... working with vendors, and assisting with application support for key systems such as TOAST, OLO ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... Strong troubleshooting skills with working knowledge of, including but not limited to the following:

MCI Careers

IT Help Desk Technician

Wichita, KS

This role will suit someone who enjoys troubleshooting, working directly with users, and resolving ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

Dubak Electrical

IT Help Desk Technician

La Grange, IL · On-site

The IT Help Desk Technician will install, configure, test, maintain, monitor, and troubleshoot end ... Provide excellent customer service by understanding user issues and working toward timely ...

New

VPGC, LLC.

IT Help Desk Support

Hinton, VA

$43K - $53K/yr

IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...

BC Tech Pro

IT Help Desk

Iuka, MS

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

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It Help Desk Student Worker information

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How much do it help desk student worker jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for it help desk student worker in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What does an IT Help Desk Student Worker do?

An IT Help Desk Student Worker provides technical support and assistance to students, faculty, and staff at an educational institution. Their responsibilities often include troubleshooting hardware and software issues, setting up computers and printers, answering technical questions, and escalating more complex problems to full-time IT staff. This role helps develop valuable IT and customer service skills while supporting the campus community with day-to-day technology needs.

What are the key skills and qualifications needed to thrive as an IT Help Desk Student Worker?

To thrive as an IT Help Desk Student Worker, you need foundational knowledge of computer systems, troubleshooting techniques, and familiarity with operating systems, often supported by coursework in IT or computer science. Experience with ticketing systems, remote support tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues. These skills are important to ensure efficient resolution of tech problems and provide reliable support to the campus community.

What are some typical challenges faced by IT Help Desk Student Workers, and how can they effectively manage these situations?

IT Help Desk Student Workers often encounter challenges such as balancing their academic responsibilities with work shifts, handling a high volume of support tickets, and troubleshooting unfamiliar technical issues. Effective time management and clear communication with supervisors about scheduling can help maintain a healthy balance. Additionally, leveraging available resources such as knowledge bases and seeking guidance from more experienced team members enables student workers to resolve issues efficiently and learn on the job. Developing strong customer service skills is also crucial for handling users who may be frustrated or unfamiliar with technology.

What is the difference between It Help Desk Student Worker vs It Support Technician?

AspectIt Help Desk Student WorkerIt Support Technician
CredentialsTypically enrolled students, basic technical knowledgeRelevant certifications (e.g., CompTIA A+), technical training
Work EnvironmentOn-campus, entry-level support rolesCorporate or organizational IT departments, more structured
Employer & IndustryEducational institutions, IT service providersBusinesses, government agencies, IT service companies
Search & Comparison IntentUnderstanding entry-level support roles for studentsSeeking professional IT support careers or job differences

In summary, It Help Desk Student Workers are typically students gaining initial support experience, often with basic skills and working within educational settings. It Support Technicians usually have more advanced certifications and work in professional environments, providing more comprehensive IT support. The main difference lies in experience level, certifications, and work setting.

Can I get into an IT help desk with no experience?

Entry-level IT Help Desk Student Worker positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can be beneficial. Employers may provide on-the-job training, and relevant certifications like CompTIA A+ can improve your chances. Demonstrating strong communication skills and a willingness to learn are also important for these roles.
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What job categories do people searching It Help Desk Student Worker jobs look for?

The top searched job categories for It Help Desk Student Worker jobs are:

It Help Desk Student Worker jobs near you
Infographic showing various It Help Desk Student Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

Student Worker - IT Help Desk Consultant (Law School)

Waco, TX • On-site

Baylor University
Colleges, Universities, and Professional Schools • 1 - 5K employees

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

263rd of 622 rated colleges and universities

People enjoy working here

Good employer

Recommended by students

Learn more about Baylor Universityexternal

$9.51 - $15/hr

Part-time

Re-posted 13 days ago

Job description


Job Title: Student Worker - IT Help Desk Consultant (Law School)
Job Classification: Administrative and Office Services, Student
Department: Law School
Hiring Manager: Rick Sowell
Contact: Ricky_Sowell@baylor.edu
Work Schedule: Flexible hours shifts available between 7am and 10pm. (Sundays 11am-10pm)
Desired Length of Employment: Fall/Spring
Pay Rate: $9.51-15.00
Job Description:
The IT Help Desk Consultant provides critical support to the Baylor Law School community by maintaining IT equipment and assisting students, faculty, and staff with their IT needs. This position requires attention to detail, the ability to manage multiple tasks, and a commitment to providing excellent customer service.
  • Provide general office assistance and support
  • Greet clients and visitors with excellent customer service; answer inquiries and provide information
  • Maintain files and reports and ensure confidentiality of information
  • Assist with various projects, activities or tasks as needed
  • Ability to comply with University policies
  • Maintain regular and punctual attendance

Key Responsibilities:
- Monitor and maintain printers, including checking for low ink/paper and resolving paper jams.
- Update the IT Help Desk log on BOX with resolved issues and completed shift tasks.
- Assist in setting up and taking down portable audio/video systems for classes and events.
- Troubleshoot common IT problems and respond to inquiries from the Law School community.
- Ensure lab cleanliness and organization, including managing supplies like paper and toner.
- Handle special projects and other duties as assigned by the IT Director or other Law IT Department Staff.
Shift Expectations:
- Clock in/out at the beginning and end of each shift using the Baylor Ignite system.
- Adhere to scheduled hours, and promptly report absences or tardiness to the IT Director.
- Maintain professional conduct and follow department policies regarding food, drink, and desk etiquette.
Qualifications:
- Currently enrolled at Baylor University (undergraduate or law student).
- Strong technical aptitude and familiarity with common IT equipment and software.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills and a customer-oriented approach.
Preferred Skills:
- Previous experience in a help desk or customer service role.
- Knowledge of Baylor Law or Baylor's specific IT systems and procedures.
Additional Information:
- This role does not allow parking in the Law School lot during operational hours without a waiver.
To Apply:
Submit a resume and cover letter detailing your interest and qualifications for this position. Applications will be reviewed on a rolling basis until the position is filled.
Employer: Baylor University
Work Location: Sheila & Walter Umphrey Law Center, 2nd Floor of Law Library (Room 203)
Work Address: One Bear Place #97288, 1114 S University Parks Dr, Waco, Texas 76798; Law Library Help Desk

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