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It Help Desk Student Worker Jobs (NOW HIRING)

Mondo

IT Help Desk Manager

Glenside, PA

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... coverage for student workers and junior technicians, ensuring consistent service quality • ...

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Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... coverage for student workers and junior technicians, ensuring consistent service quality • ...

Arcadia University

IT Help Desk Manager

Glenside, PA · On-site

The IT Help Desk Manager reports directly to the Assistant Vice President of IT and is in a hands ... Mentor and guide ITSS staff and student workers, fostering a culture of continuous learning and ...

AaraTechnologies Inc

IT Help Desk Analyst

Texas City, TX · On-site

$60K - $75K/yr

IT Help Desk Analyst (1 2 Years Experience) Company: Aaratech Inc. Experience: 1 2 Years Employment Type: Full-Time Compensation: $60,000 $75,000 per year About the Role Aaratech Inc. is seeking a ...

Managed Staffing

IT Help Desk Technician

Erlanger, KY · On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay ... This role is perfect for someone who enjoys hands-on IT work, troubleshooting, and working directly ...

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Tactacam

IT Help Desk Technician

Billings, MT

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at ... Comfortable working with a mixed remote and onsite end-user base and adapting communication style ...

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AaraTechnologies Inc

IT Help Desk Analyst

Washington, DC · On-site

$60K - $75K/yr

IT Help Desk Analyst (1-2 Years Experience) Company: Aaratech Inc. Experience: 1-2 Years Employment Type: Full-Time Compensation: $60,000 - $75,000 per year About the Role Aaratech Inc. is seeking a ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... Strong troubleshooting skills with working knowledge of, including but not limited to the following:

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Strong troubleshooting skills with working knowledge of, including but not limited to the following:

Dayton Freight

IT Help Desk Technician

Dayton, OH · On-site

... desk issues while working as a part of a Help Desk team. * Communicate effectively with team ... Setup and troubleshoot various pieces of IT hardware. (Computers, Printers, Phones) * On-call ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

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Dayton Freight

IT Help Desk Technician

Dayton, OH

... end user help desk issues while working as a part of a Help Desk team. Responsibilities ... Setup and troubleshoot various pieces of IT hardware. (Computers, Printers, Phones) * On-call ...

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It Help Desk Student Worker information

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How much do it help desk student worker jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for it help desk student worker in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What does an IT Help Desk Student Worker do?

An IT Help Desk Student Worker provides technical support and assistance to students, faculty, and staff at an educational institution. Their responsibilities often include troubleshooting hardware and software issues, setting up computers and printers, answering technical questions, and escalating more complex problems to full-time IT staff. This role helps develop valuable IT and customer service skills while supporting the campus community with day-to-day technology needs.

What are some typical challenges faced by IT Help Desk Student Workers, and how can they effectively manage these situations?

IT Help Desk Student Workers often encounter challenges such as balancing their academic responsibilities with work shifts, handling a high volume of support tickets, and troubleshooting unfamiliar technical issues. Effective time management and clear communication with supervisors about scheduling can help maintain a healthy balance. Additionally, leveraging available resources such as knowledge bases and seeking guidance from more experienced team members enables student workers to resolve issues efficiently and learn on the job. Developing strong customer service skills is also crucial for handling users who may be frustrated or unfamiliar with technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Student Worker, and why are they important?

To thrive as an IT Help Desk Student Worker, you need foundational knowledge of computer systems, troubleshooting techniques, and familiarity with operating systems, often supported by coursework in IT or computer science. Experience with ticketing systems, remote support tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues. These skills are important to ensure efficient resolution of tech problems and provide reliable support to the campus community.

What is the difference between It Help Desk Student Worker vs It Support Technician?

AspectIt Help Desk Student WorkerIt Support Technician
CredentialsTypically enrolled students, basic technical knowledgeRelevant certifications (e.g., CompTIA A+), technical training
Work EnvironmentOn-campus, entry-level support rolesCorporate or organizational IT departments, more structured
Employer & IndustryEducational institutions, IT service providersBusinesses, government agencies, IT service companies
Search & Comparison IntentUnderstanding entry-level support roles for studentsSeeking professional IT support careers or job differences

In summary, It Help Desk Student Workers are typically students gaining initial support experience, often with basic skills and working within educational settings. It Support Technicians usually have more advanced certifications and work in professional environments, providing more comprehensive IT support. The main difference lies in experience level, certifications, and work setting.

More about It Help Desk Student Worker jobs
What job categories do people searching It Help Desk Student Worker jobs look for? The top searched job categories for It Help Desk Student Worker jobs are:
It Help Desk Student Worker jobs near you
IT Help Desk Manager

IT Help Desk Manager

Mondo

Glenside, PA

$35 - $44/hr

Contractor

Medical, Dental, Vision

Posted 25 days ago

Be an early applicant

Job description


Job Title: IT Help Desk Manager
Location-Type: Onsite- 4 days/week in Glenside, PA
Start Date: Early July
Duration: Contract to Hire
Compensation Range: $35-44/hr W2
Benefits: Eligible for Health, Dental, Vision
Visa Sponsorship: Not eligible for visa sponsorship
Job Description:
The IT Help Desk Manager is a hands-on leadership role responsible for supervising the client's IT Support Services team while serving as a key technical escalation point and liaison between end users and subject matter experts.
Job Summary
•Troubleshoot, diagnose, document, and resolve IT service requests and incidents via phone, email, and face-to-face support, modeling exemplary customer service
•Supervise and manage the daily activities and performance of a team of IT support analysts, including scheduling, mentoring, and professional development
•Analyze ticketing data to identify trends, drive long-term problem resolution, and improve organizational efficiency
•Develop and maintain Help Desk procedures, knowledge base articles, and documentation aligned with ITIL and industry best practices
•Serve as a Tier 2/3 escalation point for complex incidents across hardware, software, networking, and enterprise systems
•Coordinate with hardware, software, and multimedia vendors to deliver effective solutions and problem resolutions
•Oversee onboarding, scheduling, and coverage for student workers and junior technicians, ensuring consistent service quality
•Provide onsite and remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and software
Minimum Requirements:
•3-5 years of IT support experience, with 1-2 years in a lead or supervisory capacity including mentoring or managing staff
•Proficiency with Google Workspace administration and support
•Proficiency with Microsoft Intune for device management
•Experience managing new user setup and onboarding processes
•Demonstrated ability to manage a high-volume ticket environment (200-400 tickets per month)
•Bachelor's degree in a related field
Preferred Qualifications:
•Experience working in a higher education environment
•Strong collaboration and problem-solving skills in an internal business-facing support setting
•Familiarity with ITIL frameworks and help desk best practices
•Experience overseeing computer inventory, loaner programs, and AV or multimedia technologies