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It Help Desk Student Worker Jobs (NOW HIRING)

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

We have supported our troops throughout the years and love working with veterans. IT Help Desk Technician Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We have supported our troops throughout the years and love working with veterans. IT Help Desk Technician Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students ... Some experience as a help desk technician or other customer support role * Tech savvy with working ...

Shasta Community Health Center

IT Help Desk

Redding, CA · On-site

$22 - $32.50/hr

... IT help desk support. Services provided will include first line basic trouble shooting, problem ... JOB DUTIES AND RESPONSIBILITIES • Promote a positive working relationship with SCHC staff. • ...

LTC

IT Help Desk Technician

Wichita, KS · On-site

Job Title: IT Help Desk Technician Location: On-Site Position Summary: We are seeking a detail ... Working Knowledge of Power Apps and Power BI * Familiarity with Active Directory, basic networking ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 8:00 AM - 5:00 PM CST Position Type: Full Time. Compensation ... Strong troubleshooting skills with working knowledge of, including but not limited to the following:

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Strong troubleshooting skills with working knowledge of, including but not limited to the following:

Dayton Freight

IT Help Desk Technician

Dayton, OH · On-site

... end user help desk issues while working as a part of a Help Desk team. Responsibilities ... Setup and troubleshoot various pieces of IT hardware. (Computers, Printers, Phones) * On-call ...

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It Help Desk Student Worker information

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How much do it help desk student worker jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for it help desk student worker in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What does an IT Help Desk Student Worker do?

An IT Help Desk Student Worker provides technical support and assistance to students, faculty, and staff at an educational institution. Their responsibilities often include troubleshooting hardware and software issues, setting up computers and printers, answering technical questions, and escalating more complex problems to full-time IT staff. This role helps develop valuable IT and customer service skills while supporting the campus community with day-to-day technology needs.

What are some typical challenges faced by IT Help Desk Student Workers, and how can they effectively manage these situations?

IT Help Desk Student Workers often encounter challenges such as balancing their academic responsibilities with work shifts, handling a high volume of support tickets, and troubleshooting unfamiliar technical issues. Effective time management and clear communication with supervisors about scheduling can help maintain a healthy balance. Additionally, leveraging available resources such as knowledge bases and seeking guidance from more experienced team members enables student workers to resolve issues efficiently and learn on the job. Developing strong customer service skills is also crucial for handling users who may be frustrated or unfamiliar with technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Student Worker, and why are they important?

To thrive as an IT Help Desk Student Worker, you need foundational knowledge of computer systems, troubleshooting techniques, and familiarity with operating systems, often supported by coursework in IT or computer science. Experience with ticketing systems, remote support tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues. These skills are important to ensure efficient resolution of tech problems and provide reliable support to the campus community.

What is the difference between It Help Desk Student Worker vs It Support Technician?

AspectIt Help Desk Student WorkerIt Support Technician
CredentialsTypically enrolled students, basic technical knowledgeRelevant certifications (e.g., CompTIA A+), technical training
Work EnvironmentOn-campus, entry-level support rolesCorporate or organizational IT departments, more structured
Employer & IndustryEducational institutions, IT service providersBusinesses, government agencies, IT service companies
Search & Comparison IntentUnderstanding entry-level support roles for studentsSeeking professional IT support careers or job differences

In summary, It Help Desk Student Workers are typically students gaining initial support experience, often with basic skills and working within educational settings. It Support Technicians usually have more advanced certifications and work in professional environments, providing more comprehensive IT support. The main difference lies in experience level, certifications, and work setting.

More about It Help Desk Student Worker jobs
What job categories do people searching It Help Desk Student Worker jobs look for? The top searched job categories for It Help Desk Student Worker jobs are:
It Help Desk Student Worker jobs near you
Infographic showing various It Help Desk Student Worker job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.
IT Help Desk Student Technician

IT Help Desk Student Technician

Mercer University

Macon, GA

$10/hr

Other

Posted 3 days ago

Mercer University rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

230th of 560 rated colleges and universities

Job description

Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

Job Family:

Student Work Study

Department:

Information Technology

Supervisor:

Benjamin Smith

Job Title:

IT Help Desk Student Technician

Job Description:

Join our IT Client Support Services team to provide technical assistance to faculty, staff, students, and administrators at Mercer University. Your responsibilities include helping users with tech issues, maintaining records of reported problems, and supporting computer hardware and software. Strong communication, customer service, and tech skills are essential. Gain valuable experience in IT support and make a positive impact on our university community. Apply now and be part of our tech-savvy team!

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills with the ability to support faculty, staff, and students who have a wide range of technical proficiency
  • Complete a in person panel interview
  • Submission of a one-page resume upon request - Cover letter is not required

Desirable Qualifications:

  • Previous experience in providing technical support or IT help desk assistance
  • Previous experience in a call center or customer service environment
  • Familiarity with Windows, MacOS, Linux, Microsoft Office
  • Enthusiasm for technology and staying up-to-date with industry trends
  • Willingness to take initiative and propose innovative solutions
  • Problem-solving skills and the ability to remain calm under pressure
  • Ability to work collaboratively in a team environment

Pay Rate: $10 per Hour

Scheduled Hours:

16

Start Date:

02/2/2026

End Date:

05/1/2026

What Mercer University employees say

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