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It Help Desk Student Worker Jobs (NOW HIRING)

Tri Star Energy

IT Help Desk Technician

Nashville, TN

The IT Help Desk Technician is responsible for providing great customer service and timely response ... Benefits of Working at Tri Star Energy: * Competitive Compensation Structure * Affordable Health ...

Trapp Technology

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Working knowledge of Microsoft Office tools. * Excellent written and verbal communication. * High ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... Love of working in a fast paced environment * Good written and verbal skills * Knowledge of ...

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

Prior experience in an IT support, help desk, or managed services provider (MSP) environment ... Love of working in a fast-paced environment * Good written and verbal skills * Knowledge of ...

New

BTI Solutions

IT Help Desk

San Jose, CA · On-site

IT Help Desk Position Summary: We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a ...

Robert Half

IT Help Desk Technician

Oak Ridge, TN · On-site

$50K - $55K/yr

We are looking for an IT Help Desk Technician to provide responsive technical support for employees ... Working knowledge of Windows operating systems, basic networking concepts, and common endpoint ...

Sentinel

IT Help Desk

Traverse City, MI · On-site

Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide ... Familiarity working with ticketing systems * Legally authorized to work in the US without ...

FLAVOR & FRAGRANCE

IT Help Desk

Mahwah, NJ · On-site

Basic familiarity with IT Service Management (ITSM) ticketing workflows (e.g., Jira Service Desk ... working conditions, transfer, job assignments, benefits, layoff, and termination.

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

MV Transportation is seeking Seattle-based  IT Help Desk Support.  This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment.  The IT Help Desk ...

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It Help Desk Student Worker information

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How much do it help desk student worker jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for it help desk student worker in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What does an IT Help Desk Student Worker do?

An IT Help Desk Student Worker provides technical support and assistance to students, faculty, and staff at an educational institution. Their responsibilities often include troubleshooting hardware and software issues, setting up computers and printers, answering technical questions, and escalating more complex problems to full-time IT staff. This role helps develop valuable IT and customer service skills while supporting the campus community with day-to-day technology needs.

What are some typical challenges faced by IT Help Desk Student Workers, and how can they effectively manage these situations?

IT Help Desk Student Workers often encounter challenges such as balancing their academic responsibilities with work shifts, handling a high volume of support tickets, and troubleshooting unfamiliar technical issues. Effective time management and clear communication with supervisors about scheduling can help maintain a healthy balance. Additionally, leveraging available resources such as knowledge bases and seeking guidance from more experienced team members enables student workers to resolve issues efficiently and learn on the job. Developing strong customer service skills is also crucial for handling users who may be frustrated or unfamiliar with technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Student Worker, and why are they important?

To thrive as an IT Help Desk Student Worker, you need foundational knowledge of computer systems, troubleshooting techniques, and familiarity with operating systems, often supported by coursework in IT or computer science. Experience with ticketing systems, remote support tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues. These skills are important to ensure efficient resolution of tech problems and provide reliable support to the campus community.

What is the difference between It Help Desk Student Worker vs It Support Technician?

AspectIt Help Desk Student WorkerIt Support Technician
CredentialsTypically enrolled students, basic technical knowledgeRelevant certifications (e.g., CompTIA A+), technical training
Work EnvironmentOn-campus, entry-level support rolesCorporate or organizational IT departments, more structured
Employer & IndustryEducational institutions, IT service providersBusinesses, government agencies, IT service companies
Search & Comparison IntentUnderstanding entry-level support roles for studentsSeeking professional IT support careers or job differences

In summary, It Help Desk Student Workers are typically students gaining initial support experience, often with basic skills and working within educational settings. It Support Technicians usually have more advanced certifications and work in professional environments, providing more comprehensive IT support. The main difference lies in experience level, certifications, and work setting.

More about It Help Desk Student Worker jobs
What job categories do people searching It Help Desk Student Worker jobs look for? The top searched job categories for It Help Desk Student Worker jobs are:
It Help Desk Student Worker jobs near you

Information Technology Help Desk Technician

New Horizon Bank - National Association

Richmond, VA

Other

Posted 2 days ago

Job description

Description

At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better - for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here.


General Job Summary:

The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible for troubleshooting hardware and software issues, supporting users, administering user accounts and devices, and assisting with technology projects while ensuring compliance with the Bank's information security policies and regulatory requirements.


Essential Duties and Responsibilities:

Serve as the primary point of contact for employee technology support requests.

Install, configure, maintain, and troubleshoot desktop and laptop computers, mobile devices, printers, phones, and peripheral equipment.

Create, modify, and disable user accounts and system access in accordance with Bank procedures.

Support Microsoft 365 applications, Windows operating systems, email, remote access, and collaboration tools.

Troubleshoot network connectivity, hardware, software, and application issues.

Document, prioritize, and resolve help desk tickets in a timely manner.

Assist with workstation deployments, equipment inventory, software updates, and hardware replacements.

Support cybersecurity initiatives by assisting with endpoint protection, multi-factor authentication, security awareness, and user access controls.

Maintain accurate IT documentation, procedures, and asset inventories.

Assist with technology upgrades, disaster recovery testing, and other IT projects.

Escalate complex technical issues to the IT Manager or third-party vendors as appropriate.


Requirements

Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.

Job Title: IT Help Desk Administrator Classification: Full Time

Reports To: IT Manager FLSA Status: Exempt

Department: IT Review Date: June 30, 2026

Strong troubleshooting, problem-solving, and customer service skills.

Excellent communication and organizational abilities.

Ability to manage multiple priorities in a fast-paced environment.

Banking or financial services experience is preferred but not required.


Education and Experience:

Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

One to three years of help desk or technical support experience preferred.

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