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Entry Level It Helpdesk Jobs (NOW HIRING)

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Total Secure Technology

Be Seen First

IT Helpdesk Technician

Cheyenne, WY · On-site

$20 - $27/hr

IT Support Technician - Remote / Cheyenne Area Student Technician, Helpdesk Level 1 & Other Experience Levels Considered About the Role Total Secure Technology is looking for an IT Support Technician ...

Arthur Lawrence

IT HELPDESK TECHNOLOGIST

Dallas, TX · On-site

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Willmeng Construction

IT Helpdesk

Phoenix, AZ

Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Garber Honda

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

The Larson Group

IT Helpdesk Technician

Strafford, MO · On-site

The Larson Group Peterbilt is looking for an experienced IT Helpdesk Technician to join our dynamic team. The primary responsibility of the IT Helpdesk Technician is to work collaboratively with ...

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Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.
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Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Part Time Entry Level IT Tech

Murphy, McKay & Associates

San Francisco, CA

$20/hr

Part-time

Posted 2 days ago

New

Job description

925-283-9555
213-723-2837
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Job Openings >> Part Time Entry Level IT Tech
Part Time Entry Level IT Tech
Summary
Title: Part Time Entry Level IT Tech ID: 1040 Location: San Francisco, CA Department: Relocation
More about this job >
Description

SUMMARY

To assist with the disassembly and reassembly of Desktops, Labs, and possibly Servers, as it pertains to relocating the technical functions of Murphy McKay's clients.
Starting Wage: $20/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • As a team member, training will be provided in safety, repair, disconnect/reconnect techniques; operational procedures; and equipment use (Desktop, Labs & Servers)
  • Perform asset inventories as requested by clients, may include data entry
  • Perform the actual disconnect functions as explained by the Relocation Supervisor/Lead to prepare the desktops for loading by the moving company. This will include completing all forms, labeling, bagging, and QA inspection as assigned.
  • Perform documentation tasks using company tablet
  • Perform the reconnect functions at the new location when direction is given.
  • Apply login scripts and passwords as applicable.
  • As assigned, disassemble and reassemble servers based on the agreed upon plan
  • Need ability to work weekends and evenings in a variety of locations in the bay area.
  • Need ability to access company mobile scheduling app for job assignments

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Related work experience is preferred. Windows knowledge and the ability to disconnect, setup, configure workstations and implement scripts are a plus.

LANGUAGE SKILLS

Ability to read and interpret technical procedures in English. Ability to print legibly in English.

MATHEMATICAL SKILLS

The ability to calculate figures and amounts. Ability to compute rates, ratios and percents.

REASONING ABILITY

The ability to tell when something is wrong or is likely to go wrong. It does not involve problem solving, only recognizing there is a problem.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

Activity Percent of Time Standing 30 Sitting 10 Walking 30 Stooping, kneeling, crouching 30 Lifting with hands and arms 75 Lifting up to 10 lbs. 50 Lifting up to 25 lbs. 25 Lifting up to 50 lbs. 10 Vision Required 100

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Office environments

    Warehouse environments

    Lab areas

    Computer / Server rooms

    Single and multi-story facilities

    Campus environments (multi-building)

Murphy, McKay prides itself on offering a dynamic and flexible environment in which our teams can learn and grow. We have, and continue to, work with some of the biggest tech companies in the greater Bay Area, giving our teams unparalleled access and insight to the world of tech.

Murphy, McKay & Associates is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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