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It Helpdesk Intern Jobs (NOW HIRING)

Btisolutions

IT Helpdesk

San Jose, CA · On-site

IT Helpdesk Responsibilities: * Installing and configuring hardware and software components to ensure usability. * Rack and stacking Server, lifting up to 50lb weight. * Troubleshooting hardware and ...

DCS Corporation

JSSA IT Helpdesk

Ridgecrest, CA

$45.43K - $65.10K/yr

Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...

DCS Corporation

JSSA IT Helpdesk

Ridgecrest, CA · On-site

$42.28K - $65.10K/yr

Salary Range: $42,276 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...

DCS CORPORATION

JSSA IT Helpdesk

Ridgecrest, CA · On-site

$45.43K - $65.10K/yr

Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

$60/hr

Manage IT hardware inventory and ensure accurate documentation Qualifications * Degree or certification in IT or related field * 4-5 years of experienced in this field * Knowledge of MS Office ...

DCS Corp

JSSA IT Helpdesk

Ridgecrest, CA

$45.43K - $65.10K/yr

Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...

Hearst

IT Helpdesk Co-Op/Intern

Dallas, TX

$14.75 - $19.75/hr

Our software enables real time solutions for wireless information exchange and communication ... Our success is fueled by our talented technology teams that are driven by their passion to make a ...

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How much do it helpdesk intern jobs pay per hour?

As of May 30, 2026, the average hourly pay for it helpdesk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk Intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
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It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in the United States as of May 2026, with employment types broken down into 34% Full Time, 33% Part Time, and 33% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT HELPDESK TECHNICIAN

ANTHONY L JORDAN HEALTH CORPORATION

Rochester, NY • On-site

$21.55 - $22.76/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

Description

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. 


Jordan Health is now seeking an IT Helpdesk Technician who, under the guidance of the IT Systems Manager, is primarily responsible for serving as the primary point of contact for all IT-related requests and provides administrative and coordination support for IT operations. This role is responsible for ticket intake, basic troubleshooting, device preparation, inventory management, and vendor coordination to ensure efficient and timely resolution of user issues and continuity of operations.


If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients' quality of life, please consider our IT Helpdesk Technician opportunity.

Requirements

The IT Helpdesk Technician will ensure that:

IT support requests are managed efficiently and accurately to ensure timely resolution and minimal disruption to operations

IT equipment is prepared, deployed, and maintained in accordance with organizational standards

IT inventory and asset records are maintained in a complete and audit-ready manner 

Vendor coordination and external support activities are managed effectively to support timely issue resolution

After-hours support needs are addressed in accordance with established procedures


Education, Experience, Licenses and Certifications Required:

High school diploma or equivalent required 

Basic knowledge of Windows and Microsoft 365

Prior help desk or customer service experience preferred


Skills and Knowledge Required:

Basic troubleshooting and ticketing workflows

Customer service and communication

Basic hardware, software, printer, and peripheral support

Device setup, imaging, and inventory tracking 

Escalation procedures and vendor coordination 

Basic Microsoft 365 and endpoint support 


Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. 


Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.  


About Jordan Health:

Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

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