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It Helpdesk Intern Jobs (NOW HIRING)

Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...

Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...

Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...

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It Helpdesk Intern information

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$9

$17

$25

How much do it helpdesk intern jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it helpdesk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.
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Infographic showing various It Helpdesk Intern job openings in the United States as of August 2026, with employment types broken down into 22% Internship, 1% As Needed, 48% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Helpdesk Technologist

Arthur Lawrence

Dallas, TX • On-site

Full-time

Re-posted 14 days ago


Job description

Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the job description below and send us your updated resume if interested:
Must-Have Skills:
  • 2-3 years of experience in IT support, including Windows-based desktop troubleshooting and basic POS (Point of Sale) systems support.
  • Experience working with ticketing systems, meeting SLA targets, and resolving issues related to desktop systems, LAN/WAN connectivity, and basic network troubleshooting.
  • Strong communication and customer service skills; Spanish language proficiency is required.

Nice to Have Skills:
  • Experience supporting POS systems such as Radiant, VeriFone, Fiscal, or Passport in convenience store (c-store) environments.

About Us:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions. We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.
Recent Associations & Acknowledgments:
  • Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle
  • IAOP Award; Ranked in the top 100 internationally
  • Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
  • Member of HMSDC, NMSDC and NY&NJMSDC

Our Seven Pillars:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.