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It Helpdesk Intern Jobs (NOW HIRING)

Richdale Apartments

IT Helpdesk

Omaha, NE · On-site

Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

ABC Imaging

IT Helpdesk Specialist

Annandale, VA · On-site

IT Helpdesk Specialist Location: Annandale, VA Employment Type: Full-Time Position Overview We are seeking an experienced and customer-focused IT Helpdesk Specialist to join our Information ...

Woongjin, Inc

IT Helpdesk

Kokomo, IN

Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...

Woongjin, Inc

IT Helpdesk

Kokomo, IN · On-site

Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...

SBT Global, Inc.

IT Helpdesk

San Jose, CA · On-site

$31/hr

Company Description 1 yr Contract On Site Pay Rate: ~$31~/hr (DOE) We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of ...

ABC Imaging

IT Helpdesk Specialist

Annandale, VA · On-site

IT Helpdesk Specialist Location: Annandale, VA Employment Type: Full-Time Position Overview We are seeking an experienced and customer-focused IT Helpdesk Specialist to join our Information ...

DCS Corporation

JSSA IT Helpdesk

Ridgecrest, CA

$45K - $65K/yr

Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

DCS Corp

JSSA IT Helpdesk

Ridgecrest, CA

$45K - $65K/yr

Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...

DCS CORPORATION

JSSA IT Helpdesk

Ridgecrest, CA · On-site

$45K - $65K/yr

Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are ...

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How much do it helpdesk intern jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for it helpdesk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk Intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
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It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.
IT Helpdesk

IT Helpdesk

Richdale Apartments

Omaha, NE • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview

We are looking for an enthusiastic and motivated Desktop Support Specialist to join our IT team. This role is ideal for someone who has a passion for technology, enjoys problem-solving, and is eager to learn and grow in a fast-paced environment. 

Responsibilities
  • Provide first-line technical support for desktops, laptops, printers, mobile devices, and related hardware.
  • Assist users with software installation, configuration, and troubleshooting (Windows, Microsoft 365, and common business applications).
  • Respond to and resolve helpdesk tickets in a timely and professional manner.
  • Perform system updates, patches, and routine maintenance.
  • Support account setup, password resets, and access issues.
  • Document technical issues and resolutions for knowledge sharing.
  • Escalate complex problems to senior IT staff as needed.
  • Assist with new user onboarding and workstation setup.
Qualifications
  • High school diploma or equivalent; associate degree or IT certifications (CompTIA A+, Microsoft, etc.) a plus.
  • Hands-on experience managing on-premises Active Directory, Azure Active Directory (Microsoft Entra ID), and Microsoft Intune.
  • Basic understanding of computer hardware, operating systems, and networking concepts.
  • Strong customer service and communication skills.
  • Ability to troubleshoot technical issues with guidance and training.
  • Eagerness to learn new technologies and processes.
  • Reliable, detail-oriented, and able to manage time effectively.
Employment Type: OTHER

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