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Desktop Support Team Lead Jobs in California (NOW HIRING)

AceStack LLC

Desktop Support

Carlsbad, CA · On-site

Desktop Support Location - Carlsbad, CA FTE Only Must Have Technical/Functional Skills Ø Team leadership experience, handling L1/L2 desktop support engineers. Ø Ability to prioritize & manage EUC ...

E-Solutions

Desktop Technician

Irvine, CA · On-site

$21.75 - $27.75/hr

Seeking a skilled and highly motivated Desktop Technician to join our IT support team. As a Desktop Technician, you will be responsible for providing technical assistance and support to end-users ...

VDart

Desktop Support Engineer

Santa Clara, CA · On-site

Desktop Support Engineer- Windows, MAC and Linux End Points Location : Santa Clara, CA (Onsite ... Team Collaboration: Ability to collaborate with other IT team members, such as network ...

New

Polsinelli

User Support Manager

Los Angeles, CA · On-site

They are seeking a User Support Manager to oversee the Desktop Support team, ensuring efficient technical support services and managing team performance to enhance customer satisfaction.

Cynet Systems

Desktop Support Technician

Santa Clara, CA · On-site

$20 - $25/hr

Desktop Support Engineer Pay Range: $20hr - $25hr Responsibilities: * Troubleshoot and resolve ... Work closely with other IT team members, including network administrators, system administrators ...

Omega Solutions

Desktop Support Technician

Santa Clara, CA · On-site

$23.50 - $30/hr

... lead in various projects. Minimum Requirements • High School Diploma or GED. • Two years ... in a team environment. Preferred Qualifications • Four years' experience in installing ...

New

Clorox CO

Desktop Support Engineer

Pleasanton, CA · On-site

Join our team. #CloroxIsThePlace Your role at Clorox: As a Desktop Support Engineer, you will be responsible for providing on-site technical assistance and support to end-users within Clorox. You ...

Tata Consultancy Services

EUC Desktop Lead

Carlsbad, CA · On-site

$80K - $90K/yr

Must Have Technical/Functional Skill • Team leadership experience, handling L1/L2 desktop support ... Roles & Responsibilities • Lead and manage daily EUC/Desktop support operations across all user ...

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Desktop Support Team Lead information

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$14

$35

$59

How much do desktop support team lead jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support team lead in California is $35.70, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $47.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Team Lead, and why are they important?

To thrive as a Desktop Support Team Lead, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote support tools, and enterprise operating systems is typically essential. Excellent communication, problem-solving, and team management skills set top candidates apart in this role. These competencies are crucial for resolving technical issues efficiently, guiding team performance, and ensuring consistent end-user satisfaction.

What are some common challenges faced by a Desktop Support Team Lead, and how can they be managed effectively?

As a Desktop Support Team Lead, common challenges include balancing hands-on technical troubleshooting with team management responsibilities, ensuring timely resolution of support tickets, and effectively prioritizing tasks during peak demand periods. Additionally, fostering clear communication among team members and other IT departments is crucial for seamless support operations. Effective leaders address these challenges by implementing structured processes, providing regular training, and maintaining open channels for feedback and collaboration.

What does a Desktop Support Team Lead do?

A Desktop Support Team Lead is responsible for overseeing a team of desktop support technicians who provide technical assistance to end-users within an organization. Their duties include managing help desk tickets, prioritizing and assigning tasks, mentoring team members, and ensuring high-quality support for computer hardware, software, and network issues. They also collaborate with other IT departments to resolve complex problems and help implement new technologies or upgrades. Effective communication, leadership, and problem-solving skills are essential for success in this role.

What is the difference between Desktop Support Team Lead vs Desktop Support Specialist?

AspectDesktop Support Team LeadDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentLeads a team, manages support tickets, coordinates tasksProvides direct technical support to end-users
ResponsibilitiesSupervises team, escalates issues, ensures service qualityResolves hardware/software issues, assists users

The Desktop Support Team Lead oversees a team of support specialists, focusing on management and coordination, while the Desktop Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in IT support environments, but the lead role involves leadership responsibilities and team oversight.

What are popular job titles related to Desktop Support Team Lead jobs in California? For Desktop Support Team Lead jobs in California, the most frequently searched job titles are:
What job categories do people searching Desktop Support Team Lead jobs in California look for? The top searched job categories for Desktop Support Team Lead jobs in California are:
What cities in California are hiring for Desktop Support Team Lead jobs? Cities in California with the most Desktop Support Team Lead job openings:
Desktop Support Team Lead jobs near you
Infographic showing various Desktop Support Team Lead job openings in California as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $74,254 per year, or $35.7 per hour.
Desktop Support

Desktop Support

AceStack LLC

Carlsbad, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Desktop Support
Location - Carlsbad, CA
FTE Only
Job Description
Must Have Technical/Functional Skills
Ø Team leadership experience, handling L1/L2 desktop support engineers.
Ø Ability to prioritize & manage EUC operations across multiple locations/users.
Ø Stakeholder management with business, IT leadership, vendors, and OEM partners.
Ø Process ownership for incident, request, and problem management within EUC.
Ø Experience driving service improvements, automation initiatives, and RCA preparation.
Ø Ability to handle escalations, perform SLA management, and drive customer satisfaction.
Ø Documentation & reporting skills: SOPs, dashboards, weekly/monthly performance reports.
Ø Strong expertise in End User Computing (EUC) technologies including Windows 10/11, MacOS, and standard desktop/laptop hardware.
Ø MacBook support for VIPs and non-VIP users
Ø Advanced troubleshooting skills across desktop, laptop, thin clients, VDI, mobility devices, and peripheral equipment.
Ø Hands on experience with ITSM tools (ServiceNow, Remedy, or similar) for incident, service request, CMDB
Ø Proficiency in Active Directory (AD): User administration
Ø Experience with O365/M365 suite, including Outlook, Teams, OneDrive, SharePoint support.
Ø Strong knowledge of SCCM/Intune (Microsoft Endpoint Configuration Manager):
Ø Image deployment
Ø Patch management
Ø Network basics: TCP/IP, DNS, DHCP, VPN troubleshooting.
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About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

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