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Support Engineer Jobs in California (NOW HIRING)

Meter

Support Engineer

San Francisco, CA · On-site

$127.50 - $210/hr

If you're a network engineer who thinks support is maintenance mode, think again. This is where you'll work on some of the most complex and varied network designs in the industry, in environments ...

AppsFlyer

Support Engineer

San Francisco, CA · On-site

... support / QA / data analysis/development/ technical account management * Experience in SQL querying and analyzing data * Knowledge of at least one programming language * Business Proficiency in ...

AppsFlyer

Support Engineer

San Francisco, CA

... support / QA / data analysis/development/ technical account management * Experience in SQL querying and analyzing data * Knowledge of at least one programming language * Business Proficiency in ...

Integritek

Support Engineer

Los Angeles, CA · On-site

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

Meta

Business Support Engineer

Menlo Park, CA

$114K/yr

As a Business Support Engineer working on Ads at Meta, you will primarily support on Meta's Ads Products but also have the opportunity to work cross functionally in several of our key business areas ...

New

Integritek

Support Engineer

Los Angeles, CA

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

Integritek

Support Engineer

Los Angeles, CA

The Support Engineer is responsible for providing technical support to clients by resolving various customer service issues a day. A commitment to excellent customer service is demonstrated by being ...

Integritek

Support Engineer

Los Angeles, CA · On-site

The Support Engineer is responsible for providing technical support to clients by resolving various customer service issues a day. A commitment to excellent customer service is demonstrated by being ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain world-class developer documentation, optimize their integrations, and confidently scale their use of ...

The AES Group

Cloud Support Engineer

San Jose, CA · On-site

Role: Cloud Support Engineer Loc: San Jose, CA (hybrid) Let's create our future together at The AES Group! About The AES Group: The AES Group is a premier technology and engineering consulting ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Lawrence Harvey

Senior Support Engineer

San Francisco, CA · On-site

$120K - $170K/yr

Senior Support Engineer | San Francisco (Relocation Available) I'm partnering with a fast-growing, profitable AI infrastructure startup that's looking to hire a Senior Support Engineer to join their ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in California

Support Engineer information

See California salary details

$16

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How much do support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

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For Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Support Engineer jobs in California look for?

The top searched job categories for Support Engineer jobs in California are:

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Cities in California with the most Support Engineer job openings:

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For Support Engineer jobs in CA, the most frequently searched job titles are:

Support Engineer jobs near you
Infographic showing various Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.

Support Engineer

Meter

San Francisco, CA • On-site

$127.50 - $210/hr

Other

Re-posted 26 days ago

Job description

Meter is scaling fast, and we’re redefining the future of enterprise networking.
If you’re a network engineer who thinks support is maintenance mode, think again. This is where you’ll work on some of the most complex and varied network designs in the industry, in environments where no two challenges are the same. You’ll diagnose and fix difficult problems, influence product direction, and sharpen your skills across every layer of the stack. This isn’t a step down from engineering; it’s a step deeper into the craft with direct impact on how next-generation networks are built and supported.

You’re not just solving tickets; you’re solving the hardest networking challenges. If you thrive on variety, love to dig into complex systems, and want to shape how networks are designed and supported, this role is for you.

What success looks like

  • Provide consistently high-quality technical service to customers, earning their trust through accuracy, responsiveness, and results.

  • Deliver actionable product suggestions to our engineering team, shaping the next generation of Meter’s hardware and software.

  • Strengthen the team through clear documentation, peer training, and engineering expertise that makes everyone better.

We’ll know it’s working if

  • You consistently tackle complex tickets, adapting accurately to the constant changes in priority that come with an active queue.

  • You identify and deliver improvements to our existing processes that make the team more efficient.

  • You act like an owner, constantly building your technical depth and sharing that expertise to elevate the entire team.

What your day-to-day will look like

  • Troubleshoot and resolve tickets spanning every layer of the network stack.

  • Manage and support complex customer networks, almost entirely remotely.

  • Identify and document product bugs, escalating them with clear reproduction steps.

  • Create well-structured feature requests informed by real customer needs.

  • Build and maintain documentation that shortens time-to-resolution for everyone.

Who you are

  • A “Swiss Army knife” of networking, fluent in wireless, security, WAN/LAN, routing, DNS, and more.

  • Committed to improving the network experience for every customer, delivering solutions that just work.

  • Analytical by nature; you’re comfortable with ambiguity and energized by solving unique problems.

  • Calm under pressure, even in the fast pace of redefining an industry.

  • A clear communicator who collaborates well with teammates and customers.

Why Meter?

The internet runs the world. Every email you send, purchase you make, video call you join—it’s all packets flowing through networks. But those networks haven’t changed for decades. They’re brittle, complex, and surprisingly hard to set up in an enterprise space.

We started Meter to build better networks. We had to build everything from the ground-up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, Reddit, rely on Meter to keep their thousands of employees and locations online and productive.

Our bet with Meter is simple: we will all use the internet more than we do today. We believe we have the definitive networking stack in place to enable business to do so as seamlessly and reliably as any modern utility.

Compensation

  • The estimated salary range for this role is $127,500 - $210,000.

  • Additionally, this role is eligible to participate in Meter's equity plan.

By applying to this job you acknowledge that you've read and understood Meter's Job Applicant Privacy Notice.

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