1

Xbox Support Jobs in California (NOW HIRING)

Software Engineer (C#/.NET)

Carlsbad, CA · On-site

$101K - $134K/yr

Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.

Senior Software Engineer (C++)

San Mateo, CA · On-site

$139K - $183K/yr

... supported platforms. Our platform is used by over 150M people daily. You will work primarily in ... macOS, Windows, Xbox, Playstation and TV. We tackle the platform's most difficult technical ...

Senior Account Manager

Santa Clara, CA · On-site

$111K - $177K/yr

... support teams. Requirements · Bachelor's degree is required. MBA is a plus. · 8+ years of sales ... PlayStation or XBOX teams for video game consoles and accessories is desired. · Experience ...

Lead Graphics Engineer

Irvine, CA · On-site

$150 - $275.50/hr

Thorough understanding of modern GPU architecture, such as PC / PS / XBOX * Experience with DX12 ... Good communication skills that support an open and enthusiastic working environment * Self-driven ...

New

next page

Showing results 1-20

Xbox Support information

See California salary details

$12

$24

$41

How much do xbox support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for xbox support in California is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is an Xbox Support?

An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.

What does an Xbox Support do?

A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

What are the key skills and qualifications needed to thrive in Xbox Support?

Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.

What are popular job titles related to Xbox Support jobs in California?

For Xbox Support jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Xbox Support jobs?

Cities in California with the most Xbox Support job openings:

Infographic showing various Xbox Support job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $51,379 per year, or $24.7 per hour.

Product Designer, Immersive Ad Formats (Gaming) | Xbox Media | San Francisco, CA

Activision Blizzard, Inc.

San Francisco, CA

$124K - $229K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Activision Blizzard rating

8.3

Company rating: 8.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

16th of 78 rated media


Job description

Craft:

Job Description:

At Xbox Media, we're reimagining how brands connect with millions of players worldwide. If you're excited about helping shape the future of advertising in games, let's build it together.

We're looking for a Product Designer to help create innovative, immersive ad formats that blend naturally into gaming environments. This role sits at the intersection of creative design, interaction design, and product design.

You'll work closely with product managers, engineers, game studios, researchers, and creative strategists to design and develop ad experiences that are player-first, engaging, and commercially effective.

Hybrid:

This role is anticipated to be a hybrid work position, and the home studio for this role is San Francisco, CA

Your role within Xbox Media

  • Contribute to the end-to-end design of new immersive ad formats, from early concepts and prototypes through to production.

  • Translate product requirements and early ideas into clear, cohesive design solutions that feel native to gameplay.

  • Participate in creative ideation sessions and contribute concepts that balance player experience with advertiser value.

  • Communicate design ideas through clear storytelling, visual design, prototypes, and motion.

  • Collaborate with product, engineering, marketing, creative, and research partners to develop and iterate on concepts.

  • Design interaction patterns and visual systems that are intuitive, engaging, and aligned with game mechanics.

  • Support player research and playtesting to validate design decisions and improve the experience.

  • Create and maintain design documentation, specifications, and implementation guidelines.

  • Incorporate feedback from design leads, stakeholders, users, and cross-functional partners.

  • Advocate for player needs and high-quality design throughout the product development process.

  • Stay informed about trends in gaming, advertising, interaction design, and immersive media.

  • Create animations and polished prototypes that demonstrate user interface interactions and intended behaviors.

Qualifications

  • 5+ years of relevant professional experience in product, interaction, visual, or creative design required; 8+ years preferred.

  • BA/BS degree is preferred; equivalent combinations of education and relevant experience may be considered, with years of relevant experience considered in lieu of formal education.

  • A portfolio demonstrating thoughtful product and interaction design work, including examples of interactive or game-related experiences.

  • Experience applying, evolving, or contributing to visual design systems,

  • Experience using prototyping or motion tools such as Principle, Framer, After Effects, or similar platforms.

  • A solid understanding of user-centered design principles, interaction design, and visual design fundamentals.

Bonus qualifications

  • Experience designing ad formats, monetization features, or branded experiences within games.

  • Illustration skills that can support the creation of game-inspired assets, icons, storyboards, or UI elements.

  • Experience creating motion design or interactive prototypes for real-time environments.


Xbox Mediabuilds the player-first, full-stack monetization technology that powers advertising across Xbox surfaces and ad-supported gameplay. We enable meaningful player engagement, publisher success, and platform growth by delivering trusted, high-quality ad experiences at global scale. Backed by Xbox and Microsoft, our platform blends deep gaming insights, privacy-forward data, and world-class engineering to make Xbox Media the most effective and trusted ad platform in gaming.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
  • 401(k) with Company match, tuition reimbursement, charitable donation matching;
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $124,000.00 - $229,400.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

What Activision Blizzard employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Activision Blizzard logo

About Activision Blizzard

Sourced by ZipRecruiter

Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Monica, CA, US

Year founded

2008

Social media