Support player research and playtesting to validate design decisions and improve the experience ... Xbox Media builds the player-first, full-stack monetization technology that powers advertising ...
New
Support player research and playtesting to validate design decisions and improve the experience ... Xbox Media builds the player-first, full-stack monetization technology that powers advertising ...
New
Support player research and playtesting to validate design decisions and improve the experience ... Xbox Media builds the player-first, full-stack monetization technology that powers advertising ...
New
Support player research and playtesting to validate design decisions and improve the experience ... Xbox Media builds the player-first, full-stack monetization technology that powers advertising ...
New
Support player research and playtesting to validate design decisions and improve the experience ... Xbox Media builds the player-first, full-stack monetization technology that powers advertising ...
New
San Mateo, CA · On-site
$196K - $243K/yr
Shape & improve the PlayStation and Xbox experience that millions of players see every day ... S. visa categories, or support future H-1B sponsorship at this time.
San Mateo, CA · On-site
$196K - $243K/yr
Shape & improve the PlayStation and Xbox experience that millions of players see every day ... S. visa categories, or support future H-1B sponsorship at this time.
Carlsbad, CA · On-site
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Carlsbad, CA · On-site
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
$140K - $191K/yr
Partner closely with XBOX HR and Total Rewards on strategy, governance, and delivery of gaming ... Use business, workforce, market, and regulatory insights to support adjustments to compensation ...
$140K - $191K/yr
Partner closely with XBOX HR and Total Rewards on strategy, governance, and delivery of gaming ... Use business, workforce, market, and regulatory insights to support adjustments to compensation ...
Santa Monica, CA · On-site
$140K - $191K/yr
Partner closely with XBOX HR and Total Rewards on strategy, governance, and delivery of gaming ... Use business, workforce, market, and regulatory insights to support adjustments to compensation ...
Santa Monica, CA · On-site
$140K - $191K/yr
Partner closely with XBOX HR and Total Rewards on strategy, governance, and delivery of gaming ... Use business, workforce, market, and regulatory insights to support adjustments to compensation ...
This is a unique opportunity to work closely with cross-disciplinary partners to support both ... Background in developing or optimizing games for console platforms (PlayStation, Xbox, or Nintendo ...
This is a unique opportunity to work closely with cross-disciplinary partners to support both ... Background in developing or optimizing games for console platforms (PlayStation, Xbox, or Nintendo ...
Los Angeles, CA · On-site
$85 - $102/hr
... and support promotional launches along the way. This role suits someone who thinks in systems ... Experience shipping on all platforms as a Release Manager (Steam, EGS, Xbox, PlayStation, Nintendo)
New
Los Angeles, CA · On-site
$85 - $102/hr
... and support promotional launches along the way. This role suits someone who thinks in systems ... Experience shipping on all platforms as a Release Manager (Steam, EGS, Xbox, PlayStation, Nintendo)
New
Irvine, CA · On-site +1
$37.26 - $68.93/hr
This is a unique opportunity towork closely with crossdisciplinary partners to support both ... Background in developing oroptimizinggames for console platforms (PlayStation, Xbox, or Nintendo ...
Irvine, CA · On-site +1
$37.26 - $68.93/hr
This is a unique opportunity towork closely with crossdisciplinary partners to support both ... Background in developing oroptimizinggames for console platforms (PlayStation, Xbox, or Nintendo ...
Carlsbad, CA · On-site
$101K - $134K/yr
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Carlsbad, CA · On-site
$101K - $134K/yr
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
San Mateo, CA · On-site
$139K - $183K/yr
... supported platforms. Our platform is used by over 150M people daily. You will work primarily in ... macOS, Windows, Xbox, Playstation and TV. We tackle the platform's most difficult technical ...
San Mateo, CA · On-site
$139K - $183K/yr
... supported platforms. Our platform is used by over 150M people daily. You will work primarily in ... macOS, Windows, Xbox, Playstation and TV. We tackle the platform's most difficult technical ...
SCHIE delivers core infrastructure and foundational technologies supporting Azure, Microsoft 365, Teams, Xbox, and next-generation AI platforms at hyperscale, with a focus on high-quality, efficient ...
SCHIE delivers core infrastructure and foundational technologies supporting Azure, Microsoft 365, Teams, Xbox, and next-generation AI platforms at hyperscale, with a focus on high-quality, efficient ...
San Mateo, CA · On-site
$139K - $183K/yr
... supported platforms. Our platform is used by over 150M people daily. You will work primarily in ... macOS, Windows, Xbox, Playstation and TV. We tackle the platform's most difficult technical ...
San Mateo, CA · On-site
$139K - $183K/yr
... supported platforms. Our platform is used by over 150M people daily. You will work primarily in ... macOS, Windows, Xbox, Playstation and TV. We tackle the platform's most difficult technical ...
Santa Clara, CA · On-site
$111K - $177K/yr
... support teams. Requirements · Bachelor's degree is required. MBA is a plus. · 8+ years of sales ... PlayStation or XBOX teams for video game consoles and accessories is desired. · Experience ...
Santa Clara, CA · On-site
$111K - $177K/yr
... support teams. Requirements · Bachelor's degree is required. MBA is a plus. · 8+ years of sales ... PlayStation or XBOX teams for video game consoles and accessories is desired. · Experience ...
Burbank, CA · On-site
$90 - $95/hr
A key focus will be supporting partners operating live mobile free‑to‑play games. These titles span platforms including Mobile (iOS, Android, Windows), Console (PlayStation, Xbox, Switch), PC/Mac ...
New
Burbank, CA · On-site
$90 - $95/hr
A key focus will be supporting partners operating live mobile free‑to‑play games. These titles span platforms including Mobile (iOS, Android, Windows), Console (PlayStation, Xbox, Switch), PC/Mac ...
New
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
Santa Clara, CA · On-site
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
Santa Clara, CA · On-site
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
We collaborate across time zones to support projects on all major platforms, engines and styles ... Xbox * Meta * Obsidian Entertainment * Turtle Rock Studios * Gearbox Software Our CEO is deeply ...
We collaborate across time zones to support projects on all major platforms, engines and styles ... Xbox * Meta * Obsidian Entertainment * Turtle Rock Studios * Gearbox Software Our CEO is deeply ...
We collaborate across time zones to support projects on all major platforms, engines and styles ... Xbox * Meta * Obsidian Entertainment * Turtle Rock Studios * Gearbox Software Our CEO is deeply ...
We collaborate across time zones to support projects on all major platforms, engines and styles ... Xbox * Meta * Obsidian Entertainment * Turtle Rock Studios * Gearbox Software Our CEO is deeply ...
Irvine, CA · On-site
$150 - $275.50/hr
Thorough understanding of modern GPU architecture, such as PC / PS / XBOX * Experience with DX12 ... Good communication skills that support an open and enthusiastic working environment * Self-driven ...
New
Irvine, CA · On-site
$150 - $275.50/hr
Thorough understanding of modern GPU architecture, such as PC / PS / XBOX * Experience with DX12 ... Good communication skills that support an open and enthusiastic working environment * Self-driven ...
New
$12.34 - $14.99
2% of jobs
$14.99 - $17.64
11% of jobs
$19.13 is the 25th percentile. Wages below this are outliers.
$17.64 - $20.29
22% of jobs
The median wage is $22.32 / hr.
$20.29 - $22.95
20% of jobs
$22.95 - $25.60
16% of jobs
$26.85 is the 75th percentile. Wages above this are outliers.
$25.60 - $28.25
9% of jobs
$28.25 - $30.91
8% of jobs
$30.91 - $33.56
5% of jobs
$33.56 - $36.21
4% of jobs
$36.21 - $38.86
1% of jobs
$38.86 - $41.52
1% of jobs
$12
$24
$41
An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.
A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.
Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.
For Xbox Support jobs in California, the most frequently searched job titles are:
The top searched job categories for Xbox Support jobs in California are:
Cities in California with the most Xbox Support job openings:

San Francisco, CA
$124K - $229K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
8.3
Based on 11 frontline employees who took The Breakroom Quiz
16th of 78 rated media
Craft:
Job Description:
At Xbox Media, we're reimagining how brands connect with millions of players worldwide. If you're excited about helping shape the future of advertising in games, let's build it together.
We're looking for a Product Designer to help create innovative, immersive ad formats that blend naturally into gaming environments. This role sits at the intersection of creative design, interaction design, and product design.
You'll work closely with product managers, engineers, game studios, researchers, and creative strategists to design and develop ad experiences that are player-first, engaging, and commercially effective.
Hybrid:
This role is anticipated to be a hybrid work position, and the home studio for this role is San Francisco, CA
Your role within Xbox Media
Contribute to the end-to-end design of new immersive ad formats, from early concepts and prototypes through to production.
Translate product requirements and early ideas into clear, cohesive design solutions that feel native to gameplay.
Participate in creative ideation sessions and contribute concepts that balance player experience with advertiser value.
Communicate design ideas through clear storytelling, visual design, prototypes, and motion.
Collaborate with product, engineering, marketing, creative, and research partners to develop and iterate on concepts.
Design interaction patterns and visual systems that are intuitive, engaging, and aligned with game mechanics.
Support player research and playtesting to validate design decisions and improve the experience.
Create and maintain design documentation, specifications, and implementation guidelines.
Incorporate feedback from design leads, stakeholders, users, and cross-functional partners.
Advocate for player needs and high-quality design throughout the product development process.
Stay informed about trends in gaming, advertising, interaction design, and immersive media.
Create animations and polished prototypes that demonstrate user interface interactions and intended behaviors.
Qualifications
5+ years of relevant professional experience in product, interaction, visual, or creative design required; 8+ years preferred.
BA/BS degree is preferred; equivalent combinations of education and relevant experience may be considered, with years of relevant experience considered in lieu of formal education.
A portfolio demonstrating thoughtful product and interaction design work, including examples of interactive or game-related experiences.
Experience applying, evolving, or contributing to visual design systems,
Experience using prototyping or motion tools such as Principle, Framer, After Effects, or similar platforms.
A solid understanding of user-centered design principles, interaction design, and visual design fundamentals.
Bonus qualifications
Experience designing ad formats, monetization features, or branded experiences within games.
Illustration skills that can support the creation of game-inspired assets, icons, storyboards, or UI elements.
Experience creating motion design or interactive prototypes for real-time environments.
Xbox Mediabuilds the player-first, full-stack monetization technology that powers advertising across Xbox surfaces and ad-supported gameplay. We enable meaningful player engagement, publisher success, and platform growth by delivering trusted, high-quality ad experiences at global scale. Backed by Xbox and Microsoft, our platform blends deep gaming insights, privacy-forward data, and world-class engineering to make Xbox Media the most effective and trusted ad platform in gaming.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.
In the U.S., the standard base pay range for this role is $124,000.00 - $229,400.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.Get the full story on Breakroom
Sourced by ZipRecruiter
Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Arts, entertainment, and recreation
5,001 - 10,000 Employees
Santa Monica, CA, US
2008