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Xbox Support Jobs in California (NOW HIRING)

Lightspeed Studios

Lead Graphics Engineer

Irvine, CA · On-site

$150 - $275.50/hr

Thorough understanding of modern GPU architecture, such as PC / PS / XBOX * Experience with DX12 ... Good communication skills that support an open and enthusiastic working environment * Self-driven ...

31st Union

Lead UI Engineer

San Mateo, CA · On-site +1

$133K - $198K/yr

Leverage GPU where needed to support competitive, high framerate play. * Ensure UI implementations ... Xbox platforms. * Practical understanding of the Unreal material pipeline as applied to building ...

Roblox

Hardware & Testing Lab Technician

San Mateo, CA · On-site

Roblox is seeking a Hardware and Testing Lab Tecnician (Tech Support Specialist III) to support our ... Xbox, PlayStation) and associated compliance requirements For roles that are based at our ...

Microsoft

Director of Package Design

Mountain View, CA · On-site

... Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data ... Drive optimal silicon packaging solution supporting Azure datacenter product roadmap. * Drive ...

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Xbox Support information

See California salary details

$12

$24

$41

How much do xbox support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for xbox support in California is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is an Xbox Support?

An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.

What does an Xbox Support do?

A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

What are the key skills and qualifications needed to thrive in Xbox Support?

Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.

What are popular job titles related to Xbox Support jobs in California?

For Xbox Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Xbox Support jobs in California look for?

The top searched job categories for Xbox Support jobs in California are:

What cities in California are hiring for Xbox Support jobs?

Cities in California with the most Xbox Support job openings:

Xbox Support jobs near you
Infographic showing various Xbox Support job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $51,379 per year, or $24.7 per hour.

Lead Graphics Engineer

Lightspeed Studios

Irvine, CA • On-site

$150 - $275.50/hr

Other

Posted 16 days ago

Key responsibilities

  • Own the VFX rendering pipeline and tools to ensure efficient and high-quality visual effects.

  • Design, implement, and evolve rendering techniques and solutions to push visual boundaries.

  • Collaborate with the VFX team and stakeholders to gather technical constraints and develop appropriate solutions.

Job description

Responsibilities:

LightSpeed LA is seeking a talented and enthusiastic Lead Graphics Engineer to join our new studio in sunny Irvine, California. The ideal candidate will have a strong passion for games and enabling content creators to deliver the most polished experience for our players and push the boundaries of what we can do today. Join our team of industry veterans and help us build a team and culture of respect that pushes boundaries while having lots of fun.

Position Overview:

  • Help maintain a culture of fast iteration and practical problem solving
  • Own the VFX rendering pipeline and tools
  • Work with the VFX team to get the most out of the system and implement new solutions to enable them to push the bar higher
  • Evolve iteratively existing systems into state of the art solutions
  • Design and implement new and existing rendering related techniques
  • Implement innovative solutions to feature requests, taking account performance, maintainability and appropriate resource usage, creating stunning industry defining visuals
  • Collaborate with stakeholders to gather and analyze technical constraints and establish solutions
  • Mentor other engineers, help the engineering team to solve technical problems
Requirements:
  • Minimum 5 years’ experience in video game development; Unreal engine experience is a plus
  • Strong understanding of graphic technologies; experiences with physical simulation will be a plus
  • Thorough understanding of modern GPU architecture, such as PC / PS / XBOX
  • Experience with DX12, Vulkan or other modern graphics or compute APIs
  • Experience with HLSL/GLSL or other equivalent Shader languages
  • Deep understanding of performance considerations, with the ability to design and implement well-performing systems/features
  • Proven ability to debug defects of reasonable complexity, including memory-related issues, multi-threading, and assembly level debugging
  • Good communication skills that support an open and enthusiastic working environment
  • Self-driven with a strong sense of quality

Preferred:

  • Experience working on AAA games
  • Shipped a title on PC and/or Consoles

Location: California

The base pay range for this position in California is $150,000 to $275,500 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.

LIGHTSPEED STUDIOS is a leading global game developer, with teams across China, United States, Singapore, Canada, United Kingdom, France, Japan, South Korea, New Zealand, and United Arab Emirates.

LIGHTSPEED STUDIOS has created over 50 games across multiple platforms and genres for more than 4 billion registered users. It is the co-developer of the worldwide hit PUBG MOBILE (co-developed with KRAFTON, Inc.).

LIGHTSPEED STUDIOS is made up of passionate players who advance the art & science of game development through great stories, great gameplay, and advanced technology. We are focused on bringing next-generation experiences to gamers who want to enjoy them anywhere, anytime, across multiple genres and devices.

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