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Xbox Support Jobs in California (NOW HIRING)

31st Union

Lead UI Engineer

San Mateo, CA · On-site

$133K - $198K/yr

Leverage GPU where needed to support competitive, high framerate play. * Ensure UI implementations ... Xbox platforms. * Practical understanding of the Unreal material pipeline as applied to building ...

Qualcomm

Gaming AI Product Manager

San Diego, CA · On-site

The role will also support Qualcomm's growing gaming presence in China and selectively engage with ... Sony, Xbox, or similar ecosystems) * Familiarity with AI for gaming use cases such as DLSS/FSR ...

Microsoft

Metro Construction EHS Manager

San Jose, CA · On-site

$87K - $117K/yr

... XBOX, OneDrive, plus the Microsoft Azure platform. The Cloud Operations + Innovation (CO+I ... This position will support projects in San Jose, California Relocation assistance may be considered ...

Qualcomm

Gaming AI Product Manager

San Diego, CA · On-site

$179.20 - $268.80/hr

The role will also support Qualcomm's growing gaming presence in China and selectively engage with ... Sony, Xbox, or similar ecosystems) * Familiarity with AI for gaming use cases such as DLSS/FSR ...

Microsoft

Critical Environment Ops

Santa Clara, CA · On-site

... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

2K

Lead UI Engineer

San Mateo, CA · On-site +1

$133K - $198K/yr

Leverage GPU where needed to support competitive, high framerate play. * Ensure UI implementations ... Xbox platforms. * Practical understanding of the Unreal material pipeline as applied to building ...

Microsoft

Data Center Technician

Santa Clara, CA · On-site

... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

Microsoft

Senior Hardware Engineer (San Jose)

San Jose, CA · On-site

$119K - $234K/yr

... Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data ... Position also requires support of PDUs, PSUs, UPSs, power conditioners, circuit breakers, bus bars ...

2K

Lead UI Engineer

San Mateo, CA · On-site

$133K - $198K/yr

Leverage GPU where needed to support competitive, high framerate play. * Ensure UI implementations ... Xbox platforms. * Practical understanding of the Unreal material pipeline as applied to building ...

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All JobsXbox Support JobsXbox Support Jobs in California

Xbox Support information

See California salary details

$12

$24

$41

How much do xbox support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for xbox support in California is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is an Xbox Support?

An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.

What does an Xbox Support do?

A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

What are the key skills and qualifications needed to thrive in Xbox Support?

Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.

What are popular job titles related to Xbox Support jobs in California?

For Xbox Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Xbox Support jobs in California look for?

The top searched job categories for Xbox Support jobs in California are:

What cities in California are hiring for Xbox Support jobs?

Cities in California with the most Xbox Support job openings:

Xbox Support jobs near you
Infographic showing various Xbox Support job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $51,379 per year, or $24.7 per hour.

Lead UI Engineer

31st Union

San Mateo, CA • On-site

$133K - $198K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

WE ARE GAME MAKERS
Who We Are:
We are a diverse team of developers driven by a passion for our art, united by our core values and inspired by a culture of inclusivity to build amazing games that thrill players everywhere. We pursue growth and innovation in an environment of safety and trust. Our culture is built on the belief that the more varied voices in our collective will strengthen our team and our games. We are looking for our next teammate who will raise our bar and make us better.
What We Need:
We're seeking a Lead UI Engineer, to provide tech direction for our AAA multiplayer project and leadership for our team of UI engineers. In this role, you will design and build flexible, scalable, accessible, and high-performance UI systems using modern UE5 frameworks (CommonUI, MVVM, Enhanced Input), while partnering closely with engineers and cross-disciplinary teams. The ideal candidate has deep experience in all aspects of UI development - including hitch-free resource management, integration with latent backend services, support for a wide set of display devices and high frame rates, console-specific requirements, and live configuration.
What You'll Do:
  • Engage creatively with Design and Production on new features to identify opportunities, challenges and cost.
  • Direct the technical design and implementation of the game's UI using highly supported / best-in-class patterns and UE frameworks.
  • Maintain robust solutions for asynchronous asset management and integration with latent backend services (e.g. inventory, matchmaking, live telemetry) while maintaining a responsive user experience.
  • Manage UI performance and memory budgets. Leverage GPU where needed to support competitive, high framerate play.
  • Ensure UI implementations meet first party certification requirements.
  • Build UI systems designed for global deployment - supporting dynamic text scaling, diverse font sets, complex string tables, and right-to-left languages.
  • Implement comprehensive accessibility features to support inclusive UX design.
  • Architect data-driven UI systems that support server-side configuration. This includes dynamic screen layouts, remote control reordering, friction reduction, and real-time promotions without requiring client patches.
  • Mentor a team of UI engineers, conduct code reviews, and develop workflows to improve the efficiency of the UI/UX design team.

What Will Make You A Great Fit:
  • 7+ years of professional game programming experience, including at least 2 shipped AAA titles in a Senior or Lead UI role.
  • Deep technical knowledge of Unreal Engine UI systems, specifically CommonUI, UMG, Slate, and MVVM patterns.
  • Expert C++ programming skills, specifically regarding asynchronous data handling, memory management, and C++/Blueprint interoperability.
  • Direct experience resolving UI-related console certification issues (TRC/TCR) for PlayStation and/or Xbox platforms.
  • Practical understanding of the Unreal material pipeline as applied to building performant UI materials and shaders.

Beneficial Qualifications:
  • Live Ops / F2P Experience: Proven experience working on a live-service or Free-to-Play game, with a strong understanding of commerce UI, dynamic content delivery, and player conversion funnels.
  • Action Game Background: Previous experience working on multiplayer shooters, action RPGs, or competitive games.

The pay range for this position in California at the start of employment is expected to be between $133,900 and $198,160 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.
Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.
Regular, full-time employees are also eligible for a range of benefi ts at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefi ts; and reimbursements for fi tness-related expenses. Ontario only: The use of Artifi cial Intelligence is not being used to screen candidates. The position is for an existing vacancy.
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