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It Support Analyst Jobs in Florida (NOW HIRING)

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room ... Strong analytical and problem-solving skills. * Self-starter with a proactive approach. * Willing ...

MHD Communications

IT Support Technician

Tampa, FL

$55K - $65K/yr

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

New

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer ... Strong problem-solving, critical thinking, and analytical skills * Ability to manage multiple ...

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

As the primary onsite IT support resource, you'll work closely with remote IT leadership and IT staff (including a Security Analyst, Sr. Network Engineer, Systems Administrators, and Dynamics 365 CRM ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room ... Strong analytical and problem-solving skills. * Self-starter with a proactive approach. * Willing ...

UMI Stone/Opustone

IT Support Technician

Naples, FL

$20 - $27.50/hr

POSITION OVERVIEW Job Summary The IT Support Technician II serves as the primary on-site technical ... Strong troubleshooting, analytical, and problem-solving skills. * Excellent customer service and ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

POSITION OVERVIEW Job Summary The IT Support Technician II serves as the primary on-site technical ... Strong troubleshooting, analytical, and problem-solving skills. * Excellent customer service and ...

One More Child

IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

IT SUPPORT SPECIALIST Department: Finance and Administration JOB SUMMARY One More Child is seeking ... Ability to solve daily problems by analyzing situations, determining appropriate next steps, and ...

SCS Engineers

IT Support II

Tampa, FL

$26 - $30/hr

Perform root cause analysis and recurring incident elimination. * Participate in incident response ... Information Technology/Computer Science degree required * 5+ years work experience in IT Support ...

SCS Engineers

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... Perform root cause analysis and recurring incident elimination. * Participate in incident response ...

Olympus Insurance

IT Support Engineer

Jacksonville, FL · On-site

Job Title: IT Support Engineer Reports to: IT Infrastructure Manager Direct Reports: None Location ... Strong troubleshooting, analytical, and problem-solving skills. * Experience with Microsoft 365 ...

SCS Engineers

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... Perform root cause analysis and recurring incident elimination. * Participate in incident response ...

Exactech

IT Support Engineer

Gainesville, FL

Perform root cause analysis and implement long-term solutions to prevent recurrence. * Lead problem ... IT support or service delivery * Advanced experience with endpoint management (e.g., Microsoft ...

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All JobsIt Support Analyst JobsIt Support Analyst Jobs in Florida

It Support Analyst information

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How much do it support analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it support analyst in Florida is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.51 per hour, depending on experience, location, and employer.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

How much does an IT support analyst earn?

An IT support analyst's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level roles may start around $35,000, while experienced analysts with certifications like CompTIA or Microsoft can earn over $80,000. Salaries are also influenced by the size of the organization and the complexity of the support environment.

Is IT hard to be an IT support analyst?

Being an IT support analyst involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems, which requires problem-solving skills and technical knowledge. While it can be challenging at times, gaining certifications like CompTIA A+ and developing strong communication skills can help manage the workload and improve proficiency.

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It Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,601 per year, or $21 per hour.

IT Support Technician

Quadra

Longwood, FL • On-site

$58K - $87K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position: IT Support Technician
Location: Longwood, Florida. This role requires to be on-site 4 days per week.
Status: Full-time, permanent (1)
Our U.S. team is experiencing strong growth, and we are currently seeking a hands-on, service-oriented IT Support Technician to join and support our dynamic team!
In this role, you will act as the primary IT contact at your site in Longwood, Florida playing a key role in ensuring a seamless technology experience for employees. You will be responsible for delivering day-to-day technical support while also contributing to the implementation of IT initiatives across the region.
Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, the IT Support Technician will provide high-quality support to end users, troubleshoot hardware and software issues, and help ensure consistency with established processes and standards.
You will focus on delivering timely, effective solutions while maintaining clear communication with users, reinforcing a strong commitment to exceptional service. Your responsibilities will also include supporting equipment maintenance, participating in IT projects, and providing on-site assistance to ensure operational continuity at your location.
About your future team
At Quadra, we put people first so that together, we can reimagine the possibilities.
Quadra is one of the largest distributors of chemicals and ingredients in the Canadian market. We have facilities across Canada and the United-States. If you are committed to excellence, you belong at Quadra. Our employees are professional and passionate about our business. In return, Quadra offers a challenging work environment and the opportunity for personal growth with recognition for outstanding performance. Our employees work in a high-performance environment where we strive to be the best in our industry. Quadra's competitive advantage is our people. By pursuing and fostering excellence, we ensure our stakeholders receive superior product quality, customer service and value.
What will be your main responsibilities as an IT Support Technician? :
IT Support (85%)
  • Respond to incoming IT support requests via phone, email, chat, and ticketing system.
  • Troubleshoot and resolve hardware, software, and peripheral issues.
  • Document incidents and solutions clearly and accurately.
  • Provide on-site support to end users at the Edmonton, AB or Delta, BC facility (based on assigned location) and offer remote assistance to the other Western Canada site and other offices as needed.
  • Reinforce SLA expectations and manage user relationships with professionalism.
  • Apply existing documentation and standard procedures to prevent recurring issues.
  • Support equipment setups, moves, and replacements.
  • Perform maintenance on workstations, printers, and peripherals.
  • Maintain hardware/software inventory records.
  • Flag hardware needs and aging equipment for replacement.

Project Participation (15%)
  • Assist in the rollout of new hardware, software, and support tools.
  • Provide on-site support during project-related implementations or transitions.
  • Coordinate with other IT team members to ensure seamless deployment of activities.
  • Provide feedback on support processes and suggest improvements.
  • Stay informed of IT support trends and participate in team knowledge-sharing initiatives.

What are the required qualifications to have success in this position?:
  • Bachelor's degree in Computer Science, Information Technology, or a college diploma
  • Minimum of 4 years of relevant hands-on IT support experience
  • Certifications in CompTIA A+, and ITIL are a strong asset
  • Excellent written and oral communication skills in English are required
  • Solid practical technical knowledge of network and PC operating systems, current network protocols, and standards.
  • Hands-on experience in hardware troubleshooting and extensive application support experience.
  • Foundational understanding of programming languages, including scripting with tools like PowerShell.
  • Familiarity with data protection regulations and relevant legal requirements.
  • Experience with Active Directory, Windows operating systems, Intune, MDM, RMM, endpoint management tools, and common security technologies.
  • Strong organizational skills, problem-solving capabilities, and project management skills are a plus.
  • Customer-focused mindset and commitment to delivering high-quality service.
  • Outstanding interpersonal skills focused on building relationships, active listening, and effective questioning.
  • Ability to research a wide range of IT issues as needed and strong documentation skills.
  • Quick absorption and retention of information, with the ability to present ideas in user-friendly language.
  • Highly motivated and self-directed, capable of working independently and under pressure.
  • Attention to detail, manual dexterity to connect and disconnect cables and components.
  • Valid driver's license, passport, and willingness to travel as needed (20%)

Working Conditions:
  • For this position requires you to work on-site 4 days a week.
  • Occasional travel to our corporate office in The Woodlands, TX, is required for team meetings, training sessions, project collaboration, and business initiatives. This role requires a minimum one week of travel per quarter.
  • Up to 30% travel may be required to support technology deployments, team meetings, and on-site support across U.S. and Canadian facilities.
  • Require availability for on-call support outside of regular working hours.
  • Assess specific health and safety challenges, including the evaluation of space for potential hazards and risks. This involves occasional tasks such as working in confined spaces or crawling under desks for cable management.
  • With the support of operations, there may be a need to lift and carry heavy equipment, including servers, computers, and network hardware.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization.
Benefits for choosing Quadra:
  • Tailored training: We provide personalized training to support you and your growth
  • Permanent, full-time position: Join us for a stable, long-term career
  • Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
  • Excellent Benefits Package: Medical, Dental, Vision and more to keep you covered including our Employee Assistance Program (EAP)
  • Generous Time Off: Flexible personal days, sick days and vacation to recharge
  • Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
  • 401K with match: Plan your future with our matched retirement program
  • Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
  • Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company!
  • Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
  • Career Growth: Unlock opportunities for development in a fast pace growing company
  • Fun Social Activities: Get involved in company events, Volunteering programs, etc.
  • Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
  • And Much More!

Compensation Information: The annual base pay range for this position is reasonably expected to be $58,200.00 USD to $87,300.00 USD. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.
Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra's salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.
At Quadra, we are committed to offering a competitive and rewarding total compensation package that recognizes your expertise and supports your professional growth.
#LI-OnSite
#quadra1
Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.
Please note that Quadra recruiters only use official @quadragroup.com email addresses. We never request fees or sensitive personal information during recruitment. Be cautious if you receive messages from domains that look similar to Quadra Group but are not official. If in doubt, please contact us directly via our Careers page.

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