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It Operations Analyst Jobs in Boca Raton, FL (NOW HIRING)

CYNET SYSTEMS

IT Operations Team Lead

Pompano Beach, FL · On-site

$33/hr

... IT support specialists. * Serve as a high-level resource for the team and act as the primary ... Monitor, analyze, and recommend improvements to work processes for increased efficiency, while ...

Hotwire Communications

IT Analyst I

Fort Lauderdale, FL · On-site

Support implementation or execution of new and/or current processes and procedures that aid in the efficiency of managing and expanding IT Service Desk operations. * Perform research, analysis, and ...

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All JobsIt Operations Analyst JobsIt Operations Analyst Jobs in Boca Raton, FL

It Operations Analyst information

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$13

$33

$57

How much do it operations analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for it operations analyst in Boca Raton, FL is $33.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $39.71 per hour, depending on experience, location, and employer.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.
What are popular job titles related to It Operations Analyst jobs in Boca Raton, FL? For It Operations Analyst jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching It Operations Analyst jobs in Boca Raton, FL look for? The top searched job categories for It Operations Analyst jobs in Boca Raton, FL are:
It Operations Analyst jobs near you

IT Operations Team Lead

CYNET SYSTEMS

Pompano Beach, FL • On-site

$33/hr

Contractor

Re-posted 23 hours ago

Job description

Job Overview:

Requirement/Must Have:

  • Associate or bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
  • A minimum of 5+ years of IT work experience in computer operations with exposure to multi-platform environments. Requires experience in leading teams and projects.
  • Previous experience using a ticketing system to manage support requests and monitor trends.
  • Ability to manage multiple priorities and work independently or as part of a team.
  • Capacity to perform effectively in high-pressure situations, with strong organizational and time-management skills.
  • Strong technical troubleshooting skills for both hardware and software issues.
  • Understanding help desk processes and service management principles.
  • Supervisory skills, including the ability to motivate, develop, and empower team members.
  • Onsite hours of operation are between 8:00 a.m. and 5:00 p.m., Monday through Friday.
  • Ability to lift to 50 pounds.

Responsibilities:

  • Manage the day-to-day activities of the team, including prioritizing support, delegating work, monitoring and reporting trends (including security incident awareness), and ensuring efficient service delivery by leveraging IT support specialists.
  • Serve as a high-level resource for the team and act as the primary escalation point for customer service-related issues.
  • Assist with monitoring and tracking inventory for the Information Technology cost center.
  • Work closely with IT leadership to identify areas for improvement in processes and workflows, and implement strategies to enhance overall efficiency, user satisfaction, and service quality.
  • Monitor, analyze, and recommend improvements to work processes for increased efficiency, while keeping the knowledge library up to date to ensure the best experience for customers and IT team members.
  • Collaborate with other IT departments to ensure that all service tickets for the assigned unit are responded to and resolved promptly.
  • Perform Quality Assurance checks on customer incidents, onsite or at remote locations, ensuring that Service Level Agreements are met.
  • Coordinate and schedule audiovisual setups and provide video conferencing support.
  • Travel to remote locations to provide support, as needed.
  • Perform other duties as assigned.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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