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It Operations Analyst Jobs in Boca Raton, FL (NOW HIRING)

The Shade Store

IT Operations Lead

Pompano Beach, FL · On-site

$100K - $109K/yr

Conduct performance reviews, skill gap analyses, and training plans. * Manage KPI reporting and team documentation. Operational Oversight * Ensure high availability and performance of IT systems and ...

The Shade Store

IT Operations Lead

Pompano Beach, FL · On-site

$100K - $109K/yr

Conduct performance reviews, skill gap analyses, and training plans. * Manage KPI reporting and team documentation. Operational Oversight * Ensure high availability and performance of IT systems and ...

HEICO

IT Security Operations Analyst

Hollywood, FL · On-site

The Senior IT Security Analyst applies advanced systems analysis techniques and deep cybersecurity operations expertise to protect sensitive and mission-critical systems across HEICO and its ...

BravoTech

Director of Enterprise IT

Sunrise, FL · On-site

Director of Enterprise IT Bravotech, a leader in IT staffing and staff augmentation services, is ... Strong analytical, troubleshooting, and operational problem-solving skills. * Excellent ...

Property Management

Part Time IT Manager

Boca Raton, FL · On-site

$90K - $110K/yr

Oversee IT operations, support activities, and escalations * Supervise and support the Full time IT Support Technician. Delegate and also lead by example. * Manage relationships with MSPs, vendors ...

Behavioral Health Management LLC

IT Manager

Boynton Beach, FL · On-site

$89K - $109K/yr

IT Manager - Healthcare IT Full-Time | On-Site | Hospital Setting We are seeking an experienced IT Manager to lead our healthcare IT operations and oversee the design, implementation, and support of ...

FocusKPI

Marketing Operations Analyst

Lake Worth, FL

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

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All JobsIt Operations Analyst JobsIt Operations Analyst Jobs in Boca Raton, FL

It Operations Analyst information

See Boca Raton, FL salary details

$13

$33

$57

How much do it operations analyst jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for it operations analyst in Boca Raton, FL is $33.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $39.71 per hour, depending on experience, location, and employer.

What does an IT operations analyst do?

An IT operations analyst monitors and manages an organization’s IT infrastructure, including networks, servers, and systems, to ensure optimal performance and security. They troubleshoot issues, implement updates, and support daily IT functions, often using tools like monitoring software and ticketing systems. Strong problem-solving skills and knowledge of IT best practices are essential for this role.

What jobs will boom in 2026?

IT Operations Analysts are expected to be in high demand as organizations continue to prioritize cybersecurity, cloud computing, and network management. Skills in automation, data analysis, and certifications like CompTIA or Cisco can enhance job prospects in this evolving field. Overall, technology roles related to infrastructure, security, and cloud services are projected to grow significantly by 2026.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

Is SOC 1 entry-level?

SOC 1 (Service Organization Control 1) reports are audit reports used to evaluate internal controls at service organizations and are not job roles. For an IT Operations Analyst, entry-level positions typically require foundational knowledge of IT systems, troubleshooting, and possibly certifications like CompTIA or Cisco, but SOC 1 itself is not an entry-level role. Instead, it is a type of compliance report relevant to organizations handling financial data or sensitive information.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles such as senior IT Operations Analysts in executive or specialized positions can reach or exceed $500,000 annually, especially with bonuses, stock options, or in high-demand industries. Typically, these roles require extensive experience, advanced certifications, and leadership responsibilities, often within large corporations or tech firms. Most jobs with this salary level are in executive management, investment banking, or specialized medical fields, rather than standard operational roles.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.
What are popular job titles related to It Operations Analyst jobs in Boca Raton, FL? For It Operations Analyst jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching It Operations Analyst jobs in Boca Raton, FL look for? The top searched job categories for It Operations Analyst jobs in Boca Raton, FL are:
It Operations Analyst jobs near you
IT Operations Lead

IT Operations Lead

The Shade Store

Pompano Beach, FL • On-site

$100K - $109K/yr

Full-time

Posted 23 days ago

The Shade Store rating

5.0

Company rating: 5.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

42nd of 47 rated home improvement suppliers and fitters

Job description

Position: IT Operations Lead

Location: Pompano Beach, FL (HYBRID)

Compensation: $100,000 to $109,000


ABOUT THE SHADE STORE

At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation.

WHAT WE ARE LOOKING FOR

As IT Operations Lead, youll oversee the day-to-day operations of our IT Technical Support Team, ensuring seamless performance across systems and networks. Youll lead a talented group of IT support specialists, set operational standards, and drive continuous improvement while maintaining a high level of customer satisfaction.

This role requires a hands-on leader with strong technical skills, attention to detail, and the ability to work independently. Youll report directly to the VP of Network Infrastructure and play a key role in managing and evolving our IT environment.

Schedule: MondayFriday, with participation in a rotating on-call schedule and occasional off-hours support.

Key Responsibilities

Team Leadership & Development

  • Mentor and guide IT support specialists through a hands-on approach.
  • Collaborate with IT leaders (Security, Network) to align operational goals.
  • Conduct performance reviews, skill gap analyses, and training plans.
  • Manage KPI reporting and team documentation.

Operational Oversight

  • Ensure high availability and performance of IT systems and services.
  • Oversee incident response, problem management, and service request fulfillment.
  • Maintain and improve ITIL-based processes and documentation.

Infrastructure & Network Management

  • Support design, implementation, and maintenance of network infrastructure.
  • Partner with the Network Manager to ensure scalability and security.
  • Monitor system performance and proactively address issues.

Security & Compliance

  • Work with the IT Security Manager to enforce cybersecurity policies.
  • Ensure compliance with regulatory requirements and manage audits.

Project Management

  • Lead IT projects including upgrades, migrations, and deployments.
  • Collaborate with cross-functional teams to deliver solutions on time and within budget.

Vendor & Asset Management

  • Manage vendor relationships and oversee procurement and lifecycle management of IT assets.

Additional Expertise

  • Office365 including but not limited to Outlook, Microsoft Teams, SharePoint, etc.
  • Windows 11 and Apple OSX.
  • Mobile Device Management (Apple & Android).
  • IoT support and management.
  • VoIP systems and call center technologies.
  • LAN/WAN configuration and troubleshooting.
  • Experience with in-house and cloud technologies.
  • PowerShell or other scripting languages.

Qualifications

  • Bachelors degree in IT, Computer Science, or related field.
  • 3-5+ years in IT operations with experience as an IT lead.
  • Strong knowledge of IT support, network infrastructure, and cybersecurity.
  • Experience with ITSM tools, monitoring platforms, and automation.
  • Excellent communication, leadership, and problem-solving skills.
  • Certifications such as ITIL, PMP, CCNA, or CISSP are a plus.
  • Ability to work under tight timelines and participate in on-call rotations.
  • Willingness to travel up to 10%.

WHY WORK AT THE SHADE STORE

We set out to create a company culture that is enjoyable and rewarding, where team members can have meaningful impact. Below are some of the perks and benefits of working at TSS:

  • Competitive salary
  • Medical Benefits
  • 401k with Company Match
  • Up to $100k Life Insurance & Short-Term Disability (Employer Paid)
  • Legal and Pet Insurance Plans
  • Employee Assistance Program
  • Product Discount

THE SHADE STORE offer is contingent upon:

  • Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date

The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.