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Business Systems Support Analyst Jobs in Florida

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

System One

Business Systems Analyst

Pensacola, FL · On-site

Business Systems Analyst Contractor Work Model: Hybrid in Pensacola FL or Vienna.VA Pay Rate: Open ... Support user management functions and provide recommendations based on analysis to inform decision ...

Kemper

Business Systems Analyst

Jacksonville, FL · Hybrid

Kemper is seeking a Business Systems Analyst to support a variety of business and technology initiatives across the organization within a nonstandard Auto insurance environment. This role partners ...

First Citizens Bank

$98K - $120K/yr

System Support - Provides expert technical support for systems by responding to escalated inquiries ... Serves as an analytics resource to wider organization or business units, offering guidance on ...

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All JobsBusiness Systems Support Analyst JobsBusiness Systems Support Analyst Jobs in Florida

Business Systems Support Analyst information

See Florida salary details

$14

$36

$57

How much do business systems support analyst jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for business systems support analyst in Florida is $36.99, according to ZipRecruiter salary data. Most workers in this role earn between $28.94 and $43.85 per hour, depending on experience, location, and employer.

What does a business systems support analyst do?

A Business Systems Support Analyst is responsible for maintaining and improving an organization's business systems and software applications. They work as a bridge between the technical IT team and business users, troubleshooting system issues, analyzing business needs, and recommending solutions to enhance workflows. Their duties often include system testing, user training, and documentation. By ensuring that business systems run smoothly and align with organizational goals, they help improve efficiency and productivity.

What are the key skills and qualifications needed to thrive as a business systems support analyst?

To thrive as a Business Systems Support Analyst, you need a solid understanding of business processes, data analysis, and IT troubleshooting, typically supported by a bachelor’s degree in information systems or a related field. Familiarity with enterprise resource planning (ERP) systems, SQL databases, and ticketing platforms like ServiceNow is commonly required, along with certifications such as ITIL or CompTIA A+. Strong analytical thinking, effective communication, and problem-solving skills help analysts bridge gaps between technical teams and business users. These skills ensure efficient system performance, user satisfaction, and alignment of technology solutions with organizational goals.

What are the typical challenges faced by a business systems support analyst when managing system upgrades or implementations?

Business Systems Support Analysts often encounter challenges such as coordinating between technical teams and business users to ensure smooth transitions during system upgrades or implementations. They must manage competing priorities, address user concerns, and troubleshoot unexpected issues that arise post-deployment. Successful analysts rely on clear communication, thorough documentation, and careful testing to minimize disruptions and meet organizational needs. Adaptability and proactive problem-solving are essential in navigating these complex, fast-paced projects.

What is the difference between Business Systems Support Analyst vs Business Analyst?

AspectBusiness Systems Support AnalystBusiness Analyst
Primary FocusMaintaining and troubleshooting business systems and softwareAnalyzing business needs and defining solutions
Required SkillsTechnical knowledge, system support, troubleshootingProcess analysis, requirements gathering, communication
Work EnvironmentIT support teams, technical departmentsBusiness units, project teams
CertificationsIT support certifications, systems-specific trainingBusiness analysis certifications (CBAP, CCBA)

While both roles support business operations, the Business Systems Support Analyst primarily focuses on maintaining and troubleshooting existing systems, whereas the Business Analyst concentrates on analyzing business needs and defining new solutions. Understanding these differences helps employers and candidates align expectations and skills for each role.

What are popular job titles related to Business Systems Support Analyst jobs in Florida?

For Business Systems Support Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Business Systems Support Analyst jobs in Florida look for?

The top searched job categories for Business Systems Support Analyst jobs in Florida are:

Business Systems Support Analyst jobs near you
Infographic showing various Business Systems Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $76,938 per year, or $37 per hour.

Business Applications Systems Analyst

Tampa, FL • On-site

Kavaliro
IT Services • 501 - 1,000 employees
Learn more about Kavaliroexternal

Full-time

Re-posted 18 days ago

Job description

Job Description
Application Support Analyst - Public Sector
We are seeking an Application Support Analyst to support enterprise business applications within a public sector environment. This role will provide Tier 1 application support for systems such as Workday Financials, Payroll, Time Tracking, Leave and Absence, HCM, Inventory, Assets, integrations, reporting, security, and business processes.
This position is ideal for someone with a technical support background who enjoys troubleshooting, working with end users, improving business processes, and supporting enterprise systems in a professional, mission-driven environment.
Responsibilities
  • Provide day-to-day application support and troubleshooting for enterprise business systems.
  • Support Workday modules including Financials, Payroll, HCM, Time Tracking, Leave and Absence, Inventory, Assets, reporting, security, and integrations.
  • Troubleshoot software, hardware, database, workflow, reporting, and application-related issues.
  • Work closely with end users to understand business needs, document requirements, and improve system efficiency.
  • Assist with application testing, system upgrades, patching, release support, and user training.
  • Support functional configuration, business processes, reporting, and security access within Workday.
  • Help maintain documentation including user guides, business processes, functional specifications, and support procedures.
  • Coordinate with IT teams, vendors, consultants, and internal stakeholders to resolve issues and support projects.
  • Assist with data security, user access, separation of duties, and compliance-related support.
  • Provide timely updates to management and project stakeholders.

Qualifications
  • High school diploma or GED with 3+ years of technical support experience;
    or
  • Associate degree with 2+ years of technical support experience;
    or
  • Bachelor's degree in Computer Science, Information Systems, Accounting, Statistics, or a related field with 1+ year of technical support experience.
  • Experience in help desk, service desk, desktop support, application support, or enterprise systems support.
  • Working knowledge of ERP systems, business applications, workflows, change management, user security, reporting, and troubleshooting.
  • Strong analytical, problem-solving, communication, and documentation skills.
  • Ability to work independently, take ownership of assigned tasks, and collaborate with technical and non-technical users.

Preferred Qualifications
  • Experience supporting Workday or similar ERP/business application platforms.
  • Experience with multiple enterprise applications or server-based systems.
  • Prior public sector, public safety, government, or law enforcement environment experience.
  • Bachelor's degree in Computer Science, Information Systems, Accounting, Statistics, or a related field.

Additional Details
  • Onsite role in a public sector environment.
  • Standard business hours, with occasional after-hours, weekend, holiday, or emergency support as needed.
  • Candidates may be required to complete a background check and meet applicable public sector employment requirements.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Job Requirements
On-Site
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.

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