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System Support Analyst Jobs in Florida (NOW HIRING)

Scalence L.L.C.

Desktop Support Analyst

Tampa, FL · On-site

$22 - $29.50/hr

They are seeking a Desktop Support Analyst to deliver exceptional customer service, provide ... system configurations Qualifications : Required : • 5 years of IT experience • Proven ...

Forge Group, LLC

International SOF Support SME

Tampa, FL · On-site

$124K - $131K/yr

International SOF Support SME The International SOF Support SME supports the J3-I mission. The ... Language Skills - Ability to read, analyze, and interpret general business periodicals ...

Lukos

International SOF Support SME

Tampa, FL · On-site

... analytics, healthcare, and other professional services. Since our founding, we have grown to ... support all military services and multiple federal civilian agencies. About Our Name: Lukos is ...

Apex Informatics

Customer Support Analyst,

Bartow, FL · On-site

OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems. OR Technical certifications from workstation training ...

Forge Group, LLC

International SOF Support SME

Tampa, FL · On-site

$124K - $131K/yr

Based on employee feedback and independent analysis, we have been certified as a Great Place to ... International SOF Support SME The International SOF Support SME supports the J3-I mission. The ...

Forge Group

International SOF Support SME

Tampa, FL · On-site

Based on employee feedback and independent analysis, we have been certified as a Great Place to ... International SOF Support SME The International SOF Support SME supports the J3-I mission. The ...

RedStream Technology

Desktop Support Analyst

Tampa, FL · On-site

$22 - $29.50/hr

Desktop Support Analyst Tampa, FL On-Site, Contract role Our client's technology department ... steps, and system configurations. Achieve and maintain monthly SLA target for INCIDENTS (93 ...

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System Support Analyst information

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How much do system support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for system support analyst in Florida is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

Is a system support analyst entry-level?

A system support analyst position can be entry-level, especially for those with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. Many entry-level roles require a relevant associate degree or certifications like CompTIA A+ and offer on-the-job training to develop necessary skills. Experience requirements vary by employer, with some roles suitable for recent graduates or those transitioning into IT support.

What is a system support analyst?

A system support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often assist users, install hardware and software, and ensure system security, typically using tools like ticketing systems and diagnostic software. Strong technical skills, problem-solving abilities, and relevant certifications are common requirements for this role.

Is a system support analyst a stressful job?

A system support analyst's job can be stressful due to the need to resolve technical issues quickly and support end-users, often under tight deadlines. The role may involve handling urgent problems, working irregular hours, and maintaining high attention to detail, which can contribute to job stress. However, stress levels vary depending on the work environment and individual skills.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.
What are popular job titles related to System Support Analyst jobs in Florida? For System Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching System Support Analyst jobs in Florida look for? The top searched job categories for System Support Analyst jobs in Florida are:
What are popular job titles related to System Support Analyst jobs in FL? For System Support Analyst jobs in FL, the most frequently searched job titles are:
System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,199 per year, or $24.1 per hour.

Business Applications Systems Analyst

Kavaliro

Tampa, FL • On-site

Full-time

Re-posted 28 days ago

Job description

Job Description
Application Support Analyst - Public Sector
We are seeking an Application Support Analyst to support enterprise business applications within a public sector environment. This role will provide Tier 1 application support for systems such as Workday Financials, Payroll, Time Tracking, Leave and Absence, HCM, Inventory, Assets, integrations, reporting, security, and business processes.
This position is ideal for someone with a technical support background who enjoys troubleshooting, working with end users, improving business processes, and supporting enterprise systems in a professional, mission-driven environment.
Responsibilities
  • Provide day-to-day application support and troubleshooting for enterprise business systems.
  • Support Workday modules including Financials, Payroll, HCM, Time Tracking, Leave and Absence, Inventory, Assets, reporting, security, and integrations.
  • Troubleshoot software, hardware, database, workflow, reporting, and application-related issues.
  • Work closely with end users to understand business needs, document requirements, and improve system efficiency.
  • Assist with application testing, system upgrades, patching, release support, and user training.
  • Support functional configuration, business processes, reporting, and security access within Workday.
  • Help maintain documentation including user guides, business processes, functional specifications, and support procedures.
  • Coordinate with IT teams, vendors, consultants, and internal stakeholders to resolve issues and support projects.
  • Assist with data security, user access, separation of duties, and compliance-related support.
  • Provide timely updates to management and project stakeholders.

Qualifications
  • High school diploma or GED with 3+ years of technical support experience;
    or
  • Associate degree with 2+ years of technical support experience;
    or
  • Bachelor's degree in Computer Science, Information Systems, Accounting, Statistics, or a related field with 1+ year of technical support experience.
  • Experience in help desk, service desk, desktop support, application support, or enterprise systems support.
  • Working knowledge of ERP systems, business applications, workflows, change management, user security, reporting, and troubleshooting.
  • Strong analytical, problem-solving, communication, and documentation skills.
  • Ability to work independently, take ownership of assigned tasks, and collaborate with technical and non-technical users.

Preferred Qualifications
  • Experience supporting Workday or similar ERP/business application platforms.
  • Experience with multiple enterprise applications or server-based systems.
  • Prior public sector, public safety, government, or law enforcement environment experience.
  • Bachelor's degree in Computer Science, Information Systems, Accounting, Statistics, or a related field.

Additional Details
  • Onsite role in a public sector environment.
  • Standard business hours, with occasional after-hours, weekend, holiday, or emergency support as needed.
  • Candidates may be required to complete a background check and meet applicable public sector employment requirements.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Job Requirements
On-Site
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.

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