ZipRecruiter

Log In

1

System Support Analyst Jobs (NOW HIRING)

WingSwept

Data and System Support Analyst

Garner, NC · On-site

... to support government agencies investigating fraud and abuse. Compensation for this position ... Data Migration - Analyze data from external and legacy systems to understand structure and quality ...

Marriott

Systems Support Analyst

Irving, TX · On-site

Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect ... Provide end-user support for all applications. Plan and manage disk space for entire network.

City of North Port

Systems Support Analyst

North Port, FL · On-site

$68K - $109K/yr

General Description This position provides analysis development and system support for the North Port Fire Rescue District. Supported applications include Microsoft Windows, Netmotion, Computer Aided ...

AutoZone

Systems Support Analyst

Elk Grove, CA · On-site

$39.42 - $65.82/hr

The Systems Support Analyst provides intermediate to advanced (Tier 2-3) technical support for Microsoft 365, endpoint systems, and enterprise services across on-premises and cloud environments. Acts ...

Bel Fuse Inc.

Systems Support Analyst (Hybrid)

Portland, OR · On-site

$30.23 - $40.86/hr

... system to ensure efficient resolution. We are seeking an experienced IT professional to join our ... The Systems Support Analyst will also be working closely with the North America IT Manager to ...

next page

Showing results 1-20

All JobsSystem Support Analyst Jobs

System Support Analyst information

See salary details

$15

$32

$52

How much do system support analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for system support analyst in the United States is $32.30, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $39.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.
More about System Support Analyst jobs
What cities are hiring for System Support Analyst jobs? Cities with the most System Support Analyst job openings:
Who are the top companies hiring for System Support Analyst jobs? The top employers for System Support Analyst jobs are:
What states have the most System Support Analyst jobs? States with the most job openings for System Support Analyst jobs include:
What job categories do people searching System Support Analyst jobs look for? The top searched job categories for System Support Analyst jobs are:
What are popular job titles related to System Support Analyst jobs? For System Support Analyst jobs, the most frequently searched job titles are:
System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 85% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $67,175 per year, or $32.3 per hour.
SCM System Support Analyst

SCM System Support Analyst

Southern Company

Birmingham, AL • On-site

Full-time

Medical, Retirement

Posted 11 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description


SCM System Support Analyst (SCS2011631) - Birmingham or Atlanta
Supply Chain Management, SCM System Support Dept.
LOCATION
The preferred work location for this position will be Birmingham, AL or Atlanta, GA.
JOB SUMMARY
To provide technical, analytical and operational support to internal customers in Supply Chain and other departments across Southern Company. This position will have a focus on supporting systems used across Procurement, Contracts, and Category Management. The Supply Chain Systems Analyst position provides system expertise and training to users of Maximo, Smart by GEP, GEP Quantum, EZMax and other Supply Chain tools and solutions. Analysts work with the Technology Organization on application design, enhancements, testing, governance and case management to ensure consistency, minimize customizations and ensure functional requirements are met.
JOB RESPONSIBILITIES
  • Provide functional and technical expertise in the use of Maximo, Smart by GEP and GEP Quantum (Supplier Management, Sourcing Management, Contract Management, Spend Analytics), EZMax, and other Supply Chain applications/solutions.

  • Data analysis using SQL, Access, PowerBI, Power Pivot, SharePoint and other standard end user tools

  • Participate with Maximo Center of Excellence on outage regression testing including integration testing with JETS, TEAMS and EZMax

  • Manage Maximo Item information in support of Data Standardization. Provide support to Lead Product Engineers, Category Managers, Buyers and Storeroom personnel for all companies and maintaining integrity of data in Maximo.

  • Generate and maintain training documentation and provide training classes in Maximo, Smart by GEP, GEP Quantum, EZMax, and other SCM tools and applications for new employees, or on new functionality.

  • Participate on Southern Company project teams in support of system implementations, upgrades and Southern Company initiatives

  • Seek opportunities for process and system improvements and implement those that provide increased efficiency and effectiveness

  • Participate on the Supply Chain Technology Leadership Team and System Governance Teams as required.

JOB QUALIFICATIONS
Education:
  • Bachelor's degree in Computer Science, Supply Chain Management, or a related area is highly preferred

Experience:
  • Experience in Supply Chain Management or related area

  • Expertise in Excel, PowerPoint, Word, SharePoint, SQL, Access and other database and reporting tools

  • Maximo, GEP Quantum, and Supply Chain tools and solutions experience is a plus

Knowledge, Skills, and Abilities:
  • Strong problem solving and organizational skills

  • Knowledge of Procurement and Inventory Management practices and policies

  • Communication skills both written and verbal

  • Strong analytical skills

  • Ability to manage multiple projects and manage competing deadlines

Behavioral Attributes:
  • Demonstrate a commitment to safety and Southern Style

  • Perform skillfully in individual contributor and/or team member role

  • Strong attention to detail and accuracy

  • Strives to deliver results which exceed expectation.

  • Strong customer service focus

***Please submit an updated resume with your application***
About Us
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
About the Team
Southern Company Services

What Southern Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply