Citizens
Citizens

80 Citizens System Support Analyst Jobs Hiring Near You

As a System Support Analyst within the Magnol. * Ai team, candidates will be responsible for managing service operations that support digital health software and data systems. * This includes ...

As The System Support Analyst, reporting to the System Support Team Lead, you will ensure all enduser devices operate smoothly and efficiently. This role handles a wide range of technical ...

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

System Support Analyst

Long Beach, CA · On-site +1

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

We are seeking an experienced System Support Analyst to serve as a Technical Support Personnel across enterprise middleware platforms including IBM WebSphere Application Server (WAS), JBoss EAP ...

... and all supporting peripherals including multimedia devices and Telephony systems. • Order New Hardware • Install New Hardware • Report, coordinate and escalate issues/errors to existing ...

Analyst II, Systems We are searching for an experienced Analyst II, Systems at our Headquarters ... System Support Manager. 25% * Participate in meetings and ongoing review of project status, from ...

Sr. System Support Analyst

Houston, TX · On-site

$55K - $65K/yr

We are seeking a Senior System Support Analyst who will be an essential part of our service team. This position will provide client end user support, hardware support, server support, and client ...

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Citizens Jobs Information

What is it like to work at Citizens?

Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.

The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.

Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.
Infographic showing various System Support Analyst job openings at Citizens in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 87% Physical, 10% Hybrid, and 3% Remote job distribution.

System Support Analyst

Globalchannelmanagement

Indianapolis, IN • On-site

Other

Posted 29 days ago


Job description

System Support Analyst needs 1-3 years of experience, degree in Information Technology, Computer Science, or a related field and experience in service management within regulated or enterprise environments

System Support Analyst requires:

Familiarity with CAPA processes, access control, and change management. Knowledge of validation documentation practices and audit requirements.

Proficiency in Jira or similar task management tools.

Strong analytical skills and experience with metric reporting tools.

Excellent communication and coordination abilities.

Ability to work independently and collaboratively across technical and operational teams.

System Support Analyst duties:

Manage service operations that support digital health software and data systems.

Monitor and complete CAPA (Corrective and Preventive Action) items, coordinating access management and account secret rotations, supporting operational needs, initiating change requests, generating usage and change metrics, and maintaining validation documentation.

Utilize Jira tools to track tasks, , ensure requirements, tasks are accurately captures, and use ServiceNow to capture and timely resolution of service-related issues.

Generate and analyze usage and change metrics to support service performance and reporting.

Use Jira /ServiceNow tools to manage service tasks, track CAPA progress, and coordinate change requests.

Collaborate with internal teams to support compliance, security, and continuous improvement initiatives.