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81 Citizens System Support Analyst Jobs Hiring Near You

Citizens

Data Analysis Manager

Columbus, OH · On-site

... Citizens. In this role, you will be responsible for tracking the uptake of data and analytics ... Most importantly, you'll feel valued for who you are and supported to achieve what's important to ...

Citizens

Data Analysis Manager

Columbus, OH · On-site

... Citizens. In this role, you will be responsible for tracking the uptake of data and analytics ... Most importantly, you'll feel valued for who you are and supported to achieve what's important to ...

Citizens

QA Manager- Communications

Columbus, OH

Bachelor's degree in Computer Science, Information Systems, Data Analytics, Mathematics, Statistics ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

QA Manager- Communications

Columbus, OH

Bachelor's degree in Computer Science, Information Systems, Data Analytics, Mathematics, Statistics ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

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Citizens Jobs Information

What is it like to work at Citizens?

Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.

The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.

Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.
What are the most popular jobs at Citizens?
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Infographic showing various System Support Analyst job openings at Citizens in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 88% Physical, 8% Hybrid, and 4% Remote job distribution.
Data Analysis Manager

Data Analysis Manager

Citizens

Columbus, OH • On-site

Other

Posted 6 days ago

Job description

Description

The Data Analysis Manager will have the opportunity to work with exciting technologies and data sets to develop next generation solutions for Citizens. In this role, you will be responsible for tracking the uptake of data and analytics initiatives by the business and measuring the value of those analytics initiatives. You will also ensure that the business adapts to insights provided by analytics outputs. You will thrive in this role through your data driven mindset and your ability to work collaboratively in cross-functional teams, ensuring understanding of data and recommending innovative solutions to streamline operational processes. 

Most importantly, you'll feel valued for who you are and supported to achieve what's important to you, personally and professionally!

Primary responsibilities include

  • Interface with business sponsors to affect change as data and analytics solutions are deployed; validate solution and connect outputs of use cases with those responsible for taking action.
  • Identify business process improvements to be made as a result of analytics insights.
  • Track uptake of data and analytics initiatives by the business.
  • Measure the value of specific analytics initiatives and track the increase in business profitability that can be claimed by each individual analytics use case.
  • Work closely with the BAL and Data Governance teams to communicate data and analytics successes and plans with the broader business community.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Required Qualifications
    • Bachelor's Degree
    • Deep knowledge of the business and related processes
    • Experience with data and analytics initiatives
    • Strong knowledge of CFG enterprise data management standards and processes
    • Significant understanding of analytics use cases and capabilities
    • Excellent communication and presentation skills
  • Preferred Qualifications
    • Master's Degree

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday - Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST

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