68 Citizens System Support Analyst Jobs Hiring Near You

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required -Bachelor's Degree in Business, Accounting, Finance or related field

Preferred - Master's Degree in Business, Accounting, Finance or related field

Work Experience

Required - 2 years' experience in Healthcare, Compliance, Business, Accounting, Finance or related field

Preferred - Experience working with the 340B Drug Discount Program

Certifications

Preferred - Completion of Apexus Advanced 340B Certificate Program

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Knowledge of pharmacy processes and medications utilized.
• Excellent analytical and organizational skills and strong orientation to attention-to-detail.
• Ability to travel throughout and between facilities.
• Reliable transportation to travel between facilities, including ability to drive vehicle on Interstate Highway System.

• Knowledge of the pharmaceutical contract mechanism for hospitals, GPOs, Retail Pharmacies, and Wholesalers.

• Knowledge of pharmacy software to support 340B Pharmacy Programs.

• Skills in Microsoft Excel and Access.

• Knowledge of regulations and guidelines of the 340B Program.

Job Duties

• Complies with all relevant laws, regulations, policies, procedures, and standards, including all Health Resources and Services Administration (HRSA) Office of Pharmacy Affairs regulations related to the 340B Program.
• Monitors 340B drug utilization and purchasing at contract pharmacies.
• Supports implementation, testing, maintenance, and auditing of new contract pharmacy sites.
• Serves as a technical resource to contract pharmacies and hospital pharmacy departments.
• Performs audits on a scheduled basis including presenting and resolving issues as they arise during the monitoring and reconciliation process.
• Monitors and audits Medicaid prescriptions to ensure compliance to prevent duplicate discounts.
• Uses the electronic health record to research patient records within the specified audit period, documenting and identifying the eligibility of the provider, location, and patient's status.
• Analyzes data and builds reports to identify cost savings and system improvements to yield higher compliance.
• Assists with staff education and training for the 340B Program.
• Develops and fosters working relationships with internal and external working counterparts to facilitate productive exchanges of information to improve program efficiency and promote program compliance.
• Performs other duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases. There is potential to encounter hazardous medications and hazardous waste.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) orcareers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.