Citizens
Citizens

75 Citizens System Support Analyst Jobs Hiring Near You

... and all supporting peripherals including multimedia devices and Telephony systems. • Order New Hardware • Install New Hardware • Report, coordinate and escalate issues/errors to existing ...

We're looking for a System Support Analyst to join our ever-evolving Core RAFT Support US team and help shape the future of global commerce. What you'll own * Provides 24 x 7 on-call support for all ...

We're looking for a System Support Analyst to join our ever-evolving Core RAFT Support US team and help shape the future of global commerce. What you'll own * Provides 24 x 7 on-call support for all ...

Build effective, reciprocal working relationships with systems administrators, network engineers, and other IT Corporate Support Analysts to resolve escalated IT problems quickly through ...

We're looking for a System Support Analyst I to join our ever-evolving Core Settlement Support US team and help shape the future of global commerce. What you'll own * Provides 24 x 7 on-call support ...

... systems methodologies and the operations/product area Electronic Trading Support Ensure ... Analysis of internal operations, seeking ways to improve work flows through automation. Minimizing ...

We're looking for a System Support Analyst I to join our ever-evolving Core Settlement Support US team and help shape the future of global commerce. What you'll own * Provides 24 x 7 on-call support ...

Provides 24 x 7 on-call support for all assigned production-related systems. * May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.

Retail Systems Support Analyst Department: Information Technology Reports to: Manager, Retail Systems Location: Dearborn Job Classification: Hybrid FLSA Status: Exempt Job Band: Professional Job ...

Showing results 21-40

Citizens Jobs Information

What is it like to work at Citizens?

Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.

The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.

Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.

What makes Citizens an attractive place to work?

Citizens is a leading financial services company that offers a wide range of banking and insurance products to individuals and businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex projects, develop new skills, and contribute to the company's growth and success. Joining Citizens provides professionals with a chance to make a meaningful impact, advance their careers, and be part of a dynamic organization that is shaping the future of financial services.
Infographic showing various System Support Analyst job openings at Citizens in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 77% Physical, 19% Hybrid, and 4% Remote job distribution.

System Support Analyst

AllSTEM Connections

Indianapolis, IN • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 22 days ago


Job description

We are seeking a detail-oriented IT Service Management Analyst to support service operations within a regulated enterprise environment. This role is ideal for an early-career professional with 1-3 years of experience who thrives in structured environments and is passionate about process improvement, compliance, and cross-functional collaboration.
Key Responsibilities:
Support service management processes including incident, change, and access management
Assist with CAPA activities and ensure proper documentation and follow-through
Maintain validation documentation in alignment with audit and regulatory requirements
Track, manage, and report on service metrics using Jira or similar task management tools
Coordinate with technical and operational teams to ensure timely issue resolution
Contribute to process improvements and compliance initiatives
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field
1-3 years of experience in service management, preferably in a regulated or enterprise setting
Familiarity with CAPA processes, change management, and access control
Understanding of validation documentation and audit readiness practices
Strong analytical and reporting skills
Excellent communication skills with the ability to work both independently and collaboratively Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
Location:
Ontario, CA