Johnston, RI · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Johnston, RI · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Westwood, MA · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Westwood, MA · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Boston, MA · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Boston, MA · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Johnston, RI · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Johnston, RI · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Johnston, RI · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Johnston, RI · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Boston, MA · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Boston, MA · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Westwood, MA · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Westwood, MA · Hybrid
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Johnston, RI · On-site
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
Johnston, RI · On-site
$135K - $150K/yr
... Scrum Master or embedded team level Product Owner This is a platform strategy and enterprise ... Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local ...
What is it like to work at Citizens?
What makes Citizens an attractive place to work?
$135K - $150K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 21 hours ago
Platform Product Owner, Agile Tooling Ecosystem
Location: Hybrid work arrangement with preference for Johnston RI, Boston, MA or Iselin, NJ requiring 4 days on-site, 1 day remote.
Role Overview
As the Platform Product Owner, you will own the vision, strategy, and roadmap for the enterprise Agile tooling ecosystem, including platforms such as Atlassian, TargetProcess, and Confluence. This role operates at a portfolio and enterprise level, enabling consistent, scalable, and governed use of Agile tools across business lines.
You will not be embedded within a single delivery team. Instead, you will operate above the delivery layer, partnering with EPMO, Agile CoE, engineering, and business stakeholders to define how Agile tooling supports enterprise delivery, governance, and reporting. Your focus will be on platform enablement, operating model alignment, and scaling capabilities across the organization.
Primary Responsibilities
Define and own the enterprise vision and multi year roadmap for Agile tooling platforms, aligned to business and technology strategy
Establish governance models, standards, and usage frameworks for Agile tools to ensure consistency across portfolios and business units
Drive enterprise scale adoption and maturity of Agile tooling, enabling standardized workflows, reporting, and delivery transparency
Partner with EPMO, Agile CoE, and senior stakeholders to align tooling strategy with portfolio management, SDLC, and PDLC frameworks
Prioritize platform capabilities and enhancements based on enterprise needs, balancing stakeholder input with long term platform strategy
Enable integration across the Agile tooling ecosystem, including connections to portfolio management, financial systems, and reporting platforms
Collaborate with engineering and architecture teams to define and support automation and integration use cases, without direct ownership of technical build
Define success metrics and KPIs for platform effectiveness, including adoption, consistency, and delivery insights
Support change management, training, and enablement efforts to increase adoption and usage across the enterprise
Ensure alignment with enterprise governance, risk, and compliance requirements within a regulated financial services environment
Required Qualifications
7 plus years of experience in Platform Product Ownership, Product Management, or enterprise tooling strategy roles
Proven experience owning and scaling Agile tooling platforms across enterprise or multi portfolio environments
Experience operating within centralized structures such as EPMO, Agile Center of Excellence, or enterprise transformation programs
Strong understanding of SDLC, PDLC, and portfolio level governance frameworks
Demonstrated ability to operate at a strategic level, influencing stakeholders across business and technology organizations
Experience working with Agile tooling platforms such as Jira, TargetProcess, and Confluence at an enterprise level, with a focus on governance and scaling rather than administration
Strong communication and stakeholder management skills, with the ability to translate complex concepts across technical and non technical audiences
Preferred Qualifications
Experience driving Agile transformations or enterprise tooling strategies within large, regulated organizations
Exposure to automation, integrations, and workflow optimization across Agile platforms
Working knowledge of query or scripting concepts such as JQL, with the ability to partner effectively with technical teams
Experience enabling reporting, metrics, and portfolio visibility through Agile tooling ecosystems
Background in financial services or similar regulated industries
What This Role Is Not
Not a Jira or Atlassian administrator role
Not a Scrum Master or embedded team level Product Owner
This is a platform strategy and enterprise enablement role focused on scaling Agile tooling capabilities across the organization.
Hours and Work Model
Hours per Week, 40
Work Schedule, Monday through Friday, 4 days in office, 1 day remote
Pay Transparency
The salary range for this position is from $135,000 to $150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, relevant skills, and experience.
We offer competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity and paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more. Citizens' paid time off policy exceeds the mandatory paid sick or paid time away policies of local and state jurisdictions in the United States. For an overview of our benefits, visit our Careers site - https://jobs.citizensbank.com/benefits.
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Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
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Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.