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Helpdesk Analyst Jobs in Missouri (NOW HIRING)

Job Summary The Investment Analyst will support Subtext's Investments team across the full ... Help prepare internal investment committee materials and presentations. * Support detailed Excel ...

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Helpdesk Support Technician

Saint Louis, MO · On-site

$19.50 - $26.25/hr

Helpdesk Support Technician You will be the first line of defense for client technical issues ... Proven analytical and problem-solving skills * Experience working in a team-oriented, collaborative ...

If you are passionate about creating real solutions that help businesses with cutting-edge ... The Financial Analyst reports to the VP of Strategic Finance and will support monthly reporting ...

Analyst

California, MO · On-site

$85 - $125/hr

... we help private companies navigate Wall Street and create communications strategies. Our track ... In this role, Analysts will be asked to take their FINRA Licensing Exams: SIE, Series 82, and ...

Client Support Desk Analyst

Jefferson City, MO · On-site

$19.50 - $26.50/hr

We have more than three decades of experience helping lenders reduce time-to-market, streamline ... You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who ...

$71K - $135K/yr

Data Analyst As Bayer Crop Science's Digital Farming arm, we deliver sustainable digital solutions ... Be a trusted partner to DFS Leaders and other stakeholders helping them to solve problems and ...

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Helpdesk Analyst information

See Missouri salary details

$13

$22

$33

How much do helpdesk analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for helpdesk analyst in Missouri is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.24 per hour, depending on experience, location, and employer.

What does a helpdesk analyst do?

A Helpdesk Analyst is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, and may resolve problems remotely or escalate complex issues to higher-level IT staff. Their goal is to ensure users can work efficiently by quickly diagnosing and resolving technical problems. In addition to problem-solving, Helpdesk Analysts may also document issues, maintain logs, and help with system updates or user training.

What skills and qualifications are needed to be a helpdesk analyst?

To thrive as a Helpdesk Analyst, you need strong problem-solving abilities, technical knowledge of computer systems and networks, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and certifications such as CompTIA A+ are highly beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What challenges does a helpdesk analyst face when supporting users remotely, and how can they be addressed?

Helpdesk Analysts often encounter challenges such as limited visibility into users’ technical environments, communication barriers, and varying levels of user technical proficiency. To address these, analysts rely on clear, step-by-step instructions, remote desktop tools, and strong problem-solving skills. Building rapport and maintaining patience with users is also key, as well as documenting solutions for future reference. Regular training and collaboration with IT teams help analysts stay updated and improve their ability to resolve complex issues efficiently.

What is the difference between Helpdesk Analyst vs Service Desk Technician?

AspectHelpdesk AnalystService Desk Technician
CertificationsCompTIA A+, HDI-SAT, Microsoft CertifiedCompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentCorporate IT support, remote and on-siteIT support centers, remote and on-site
Employer & IndustryBusinesses, IT service providersIT service desks, tech support companies
Common Search & ComparisonYesYes

The main difference between a Helpdesk Analyst and a Service Desk Technician lies in their roles' scope. Helpdesk Analysts often handle more complex issues, provide troubleshooting, and may assist with technical analysis. Service Desk Technicians typically focus on resolving common user issues, password resets, and basic troubleshooting. Both roles require similar certifications and work environments, and they are frequently compared by job seekers and employers in the IT support industry.

What are popular job titles related to Helpdesk Analyst jobs in Missouri?

For Helpdesk Analyst jobs in Missouri, the most frequently searched job titles are:

What are popular job titles related to Helpdesk Analyst jobs in MO?

For Helpdesk Analyst jobs in MO, the most frequently searched job titles are:

Infographic showing various Helpdesk Analyst job openings in Missouri as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution, with an average salary of $46,999 per year, or $22.6 per hour.

Full-time

Re-posted 6 days ago


Job description

Job Summary

The Investment Analyst will support Subtext's Investments team across the full lifecycle of real estate projects, including acquisitions, development underwriting, capitalization, and ongoing asset management. The Analyst will work closely with the VP of Investments and senior team members to evaluate new opportunities, support capital markets initiatives, and assist with performance monitoring of active assets.This role requires strong analytical and quantitative skills, attention to detail, and the ability to manage multiple workstreams in a fast-paced, entrepreneurial environment.

Responsibilities

Investments & Capital Markets Support

  • Support underwriting of ground-up development and acquisition investment opportunities across student housing and multifamily markets nationwide.
  • Help prepare internal investment committee materials and presentations.
  • Support detailed Excel-based financial models, including development budgets, operating pro formas, sources & uses, waterfalls, and sensitivity analyses.
  • Assist in evaluating joint venture structures, and capitalization strategies.
  • Perform market research and competitive analysis, including enrollment trends, supply/demand dynamics, rent comps, and operating benchmarks.
  • Assist in the preparation of confidential information memoranda (CIMs), lender packages, equity pitch materials, and ad-hoc investor requests.
  • Support communication and data requests from debt and equity partners.
  • Track capital markets assumptions, lender terms, and deal-specific financing metrics
  • Maintain organized investment and capital-markets files and data rooms.
  • Collaborate cross-functionally with development, operations, accounting, and capital-markets teams.

Asset Management Support

  • Assist with ongoing asset-level performance monitoring, including monthly and quarterly financial reviews.
  • Help analyze operating results versus budget and underwriting assumptions.
  • Support preparation of asset-level reporting for internal leadership and investment partners.
  • Help maintain asset-management dashboards, models, and reporting tools.

Requirements

  • Bachelor’s degree from an accredited college or university with a focus in Business, Finance/Economics, Real Estate, or related discipline.
  • 1-2 years of experience in commercial real estate or finance 
  • Strong analytical, financial modeling, and quantitative skills.
  • High proficiency in Microsoft Excel; strong working knowledge of PowerPoint and Word
  • Excellent verbal and written communication skills.
  • Ability to manage multiple projects simultaneously while meeting deadlines.
  • Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.
  • Strong work ethic with a willingness to learn and take ownership of responsibilities.