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Helpdesk Analyst Jobs in Missouri (NOW HIRING)

Lightedge

Financial Analyst

Kansas City, MO · Hybrid

If you are passionate about creating real solutions that help businesses with cutting-edge ... The Financial Analyst reports to the VP of Strategic Finance and will support monthly reporting ...

Lightedge

Financial Analyst

Kansas City, MO · Hybrid

If you are passionate about creating real solutions that help businesses with cutting-edge ... The Financial Analyst reports to the VP of Strategic Finance and will support monthly reporting ...

NCM Associates, Inc.

Product Analyst

Kansas City, MO · On-site

... to help measure the impact of products, services, and digital client experiences. This position requires strong analytical thinking, attention to detail, and the ability to communicate insights ...

MRINetwork Jobs

Portfolio Analyst

Clayton, MO · On-site

They are seeking a Portfolio Analyst to support client-facing consultants by helping develop investment strategies, perform asset allocation analysis, conduct investment manager research, and analyze ...

MRINetwork Jobs

Portfolio Analyst

Clayton, MO · On-site

They are seeking a Portfolio Analyst to support client-facing consultants by helping develop investment strategies, perform asset allocation analysis, conduct investment manager research, and analyze ...

MRINetwork Jobs

Portfolio Analyst

Clayton, MO · On-site

They are seeking a Portfolio Analyst to support client-facing consultants by helping develop investment strategies, perform asset allocation analysis, conduct investment manager research, and analyze ...

MRINetwork Jobs

Portfolio Analyst

Clayton, MO · On-site

They are seeking a Portfolio Analyst to support client-facing consultants by helping develop investment strategies, perform asset allocation analysis, conduct investment manager research, and analyze ...

REJIS Commission

Senior Crime Analyst

Saint Louis, MO · On-site

$70K/yr

You will also mentor junior analysts, help maintain quality standards, and serve as an analytical resource to partner agencies and command staff. What you'll do * Conduct advanced tactical analysis ...

MRINetwork Jobs

Portfolio Analyst

Clayton, MO · On-site

They are seeking a Portfolio Analyst to support client-facing consultants by helping develop investment strategies, perform asset allocation analysis, conduct investment manager research, and analyze ...

Rejis

Senior Crime Analyst

Saint Louis, MO · On-site

$70K/yr

You will also mentor junior analysts, help maintain quality standards, and serve as an analytical resource to partner agencies and command staff. What you'll do * Conduct advanced tactical analysis ...

Neighbors Credit Union

Credit Analyst

Saint Louis, MO · On-site

$23 - $34.87/hr

In this role, you will use financial analysis, lending guidelines, and sound judgment to make ... Requirements What Will Help You Succeed You may be a great fit for this position if you: * Enjoy ...

Neighbors Credit Union

Credit Analyst

Saint Louis, MO · On-site

$23 - $34.87/hr

In this role, you will use financial analysis, lending guidelines, and sound judgment to make ... Requirements What Will Help You Succeed You may be a great fit for this position if you: * Enjoy ...

The Timberline Group

Business Analyst

Saint Louis, MO · On-site +1

Responsibilities • Analyze business and user needs, translate them into proper system requirement specifications, determine the deliverables and help estimate the effort required. Communicate and ...

The Timberline Group

Business Analyst

Saint Louis, MO · On-site +1

Responsibilities • Analyze business and user needs, translate them into proper system requirement specifications, determine the deliverables and help estimate the effort required. Communicate and ...

NCM Associates

Business Analyst

Kansas City, MO · On-site

Monitors helpdesk ticket and IT request submissions. Qualifications * Bachelor's degree in a ... Highly analytical with solid problem-solving skills. * Excellent verbal and written communication ...

Crane Agency

Coverage Analyst

Chesterfield, MO · On-site

$19.75 - $27/hr

You will answer day-to-day coverage questions and conduct in-depth coverage reviews, helping ensure ... Detail-oriented with strong analytical and problem-solving skills * Clear and effective ...

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Showing results 21-40

All JobsHelpdesk Analyst JobsHelpdesk Analyst Jobs in Missouri

Helpdesk Analyst information

See Missouri salary details

$13

$22

$33

How much do helpdesk analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for helpdesk analyst in Missouri is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.24 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a helpdesk analyst?

To thrive as a Helpdesk Analyst, you need strong problem-solving abilities, technical knowledge of computer systems and networks, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and certifications such as CompTIA A+ are highly beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What does a helpdesk analyst do?

A Helpdesk Analyst is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, and may resolve problems remotely or escalate complex issues to higher-level IT staff. Their goal is to ensure users can work efficiently by quickly diagnosing and resolving technical problems. In addition to problem-solving, Helpdesk Analysts may also document issues, maintain logs, and help with system updates or user training.

What challenges does a helpdesk analyst face when supporting users remotely, and how can they be addressed?

Helpdesk Analysts often encounter challenges such as limited visibility into users’ technical environments, communication barriers, and varying levels of user technical proficiency. To address these, analysts rely on clear, step-by-step instructions, remote desktop tools, and strong problem-solving skills. Building rapport and maintaining patience with users is also key, as well as documenting solutions for future reference. Regular training and collaboration with IT teams help analysts stay updated and improve their ability to resolve complex issues efficiently.

What is the difference between Helpdesk Analyst vs Service Desk Technician?

AspectHelpdesk AnalystService Desk Technician
CertificationsCompTIA A+, HDI-SAT, Microsoft CertifiedCompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentCorporate IT support, remote and on-siteIT support centers, remote and on-site
Employer & IndustryBusinesses, IT service providersIT service desks, tech support companies
Common Search & ComparisonYesYes

The main difference between a Helpdesk Analyst and a Service Desk Technician lies in their roles' scope. Helpdesk Analysts often handle more complex issues, provide troubleshooting, and may assist with technical analysis. Service Desk Technicians typically focus on resolving common user issues, password resets, and basic troubleshooting. Both roles require similar certifications and work environments, and they are frequently compared by job seekers and employers in the IT support industry.

What are popular job titles related to Helpdesk Analyst jobs in Missouri? For Helpdesk Analyst jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Helpdesk Analyst jobs in Missouri look for? The top searched job categories for Helpdesk Analyst jobs in Missouri are:
What are popular job titles related to Helpdesk Analyst jobs in MO? For Helpdesk Analyst jobs in MO, the most frequently searched job titles are:
Helpdesk Analyst jobs near you
Infographic showing various Helpdesk Analyst job openings in Missouri as of August 2026, with employment types broken down into 1% Internship, 88% Full Time, 5% Part Time, and 6% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $46,999 per year, or $22.6 per hour.

Financial Analyst

Lightedge

Kansas City, MO • Hybrid

Full-time

Posted 25 days ago

Job description

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

Lightedge is seeking a motivated Financial Analyst to support our team. The Financial Analyst reports to the VP of Strategic Finance and will support monthly reporting, annual budgeting and strategic financial analysis for all aspects of Lightedge’s operations. This role is instrumental in providing executives with strategic financial insights to help support strategic decision making. 

Responsibilities:
  • Prepare monthly and quarterly reports for executives and the board
  • Assists in the development of the annual budget and quarterly forecasts 
  • Maintain long-term model for strategic planning
  • Conduct financial analysis to help drive strategic decision making
  • Identify trends in financial performance and provide recommendations for improvement
  • Monitor KPIs and assist in providing analysis on various metrics
  • Partner closely across departments to analyze and report on customer and sales data, product margins & capacity planning
  • Assist in ad hoc strategic analysis and reporting request from various departments throughout the company
Education and Experience:
  •  Bachelor's degree in Finance, Accounting, or equivalent is required
  • 1-2+ years of strategic finance, investment banking, private equity or management consulting experience
  • Strong analytical skills with exceptional attention to detail and accuracy
  • Extensive experience in working with large data sets and financial modeling
  • Ability to meet deadlines, handle multiple priorities and perform job responsibilities while working in a fast-paced and vibrant environment
  • Self-starter attitude with strong interpersonal skills and teamwork ability
  • Extensive experience working with Microsoft Excel and PowerPoint
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.