IT Service Desk Lead
Vienna, VA · On-site
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
Vienna, VA · On-site
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
Vienna, VA · On-site
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
San Antonio, TX · On-site
The IT Service Desk Lead leverages deep technical knowledge, advanced diagnostic tools, and extensive experience to analyze and solve challenging incidents. In addition to hands-on troubleshooting ...
San Antonio, TX · On-site
The IT Service Desk Lead leverages deep technical knowledge, advanced diagnostic tools, and extensive experience to analyze and solve challenging incidents. In addition to hands-on troubleshooting ...
Durham, NC · On-site
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...
Durham, NC · On-site
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...
Overview Enterprise Service Desk Lead LOCATION: Huntsville, AL (ONSITE) JOB STATUS: Full-time ... Bachelor's degree in Computer Science, Information Technology, Engineering, or related field with ...
Overview Enterprise Service Desk Lead LOCATION: Huntsville, AL (ONSITE) JOB STATUS: Full-time ... Bachelor's degree in Computer Science, Information Technology, Engineering, or related field with ...
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a ...
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a ...
New York, NY · On-site
On-site, New York, NY What you'll do In this critical role on AlixPartners' Corporate Services Information Technology team, the successful Service Desk Lead will work on the IT Service Desk to ...
New York, NY · On-site
On-site, New York, NY What you'll do In this critical role on AlixPartners' Corporate Services Information Technology team, the successful Service Desk Lead will work on the IT Service Desk to ...
The Service Desk Lead is to assist and oversee the support of operations and other systems. The ... Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk ...
The Service Desk Lead is to assist and oversee the support of operations and other systems. The ... Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk ...
Washington, DC · On-site
The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Maintain and provide escalation contact list(s) for all IT services (including subcontractors and ...
Washington, DC · On-site
The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Maintain and provide escalation contact list(s) for all IT services (including subcontractors and ...
Bachelor's degree in IT, Business Administration, or related field * 6+ years of experience in service desk operations * Minimum 2 years of supervisory or lead experience * Strong understanding of ...
Bachelor's degree in IT, Business Administration, or related field * 6+ years of experience in service desk operations * Minimum 2 years of supervisory or lead experience * Strong understanding of ...
Serves as a Service Desk Lead on a major IT services contract for the U.S. Army RESPONSIBILITIES: · Service Desk Lead, ticket response, resolution, and escalation for apps/SP. Respond to inquiries ...
Serves as a Service Desk Lead on a major IT services contract for the U.S. Army RESPONSIBILITIES: · Service Desk Lead, ticket response, resolution, and escalation for apps/SP. Respond to inquiries ...
... Lead specialists may also act as manager on call. Requirements: Strong customer service ... in IT Support (Service Desk preferred and/or Deskside experience Experience in supporting multi ...
... Lead specialists may also act as manager on call. Requirements: Strong customer service ... in IT Support (Service Desk preferred and/or Deskside experience Experience in supporting multi ...
The Service Desk Lead is to assist and oversee the support of operations and other systems. The ... Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk ...
The Service Desk Lead is to assist and oversee the support of operations and other systems. The ... Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk ...
Irving, TX · On-site
The Service Desk Lead provides advanced technical support and leadership for Associates. This role ... Lead by example in adopting and implementing best practices across the IT team * Assist senior ...
New
Irving, TX · On-site
The Service Desk Lead provides advanced technical support and leadership for Associates. This role ... Lead by example in adopting and implementing best practices across the IT team * Assist senior ...
New
Brooks, CA · On-site
Direct Deposit Summary The IT Service Desk Manager oversees all IT Service Desk staff and ensures that end users are receiving the appropriate assistance. This includes all procedures related to ...
Brooks, CA · On-site
Direct Deposit Summary The IT Service Desk Manager oversees all IT Service Desk staff and ensures that end users are receiving the appropriate assistance. This includes all procedures related to ...
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic ... or team lead role. * A Bachelor of Science degree in Computer Science or related field, or ...
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic ... or team lead role. * A Bachelor of Science degree in Computer Science or related field, or ...
Miami, FL · On-site
ITTConnect is seeking an IT Service Desk Team Leader for a direct-hire full time position with a client that is a large financial institution. Key Responsibilities: * Lead and Manage the IT Services ...
Miami, FL · On-site
ITTConnect is seeking an IT Service Desk Team Leader for a direct-hire full time position with a client that is a large financial institution. Key Responsibilities: * Lead and Manage the IT Services ...
Miami, FL · On-site
ITTConnect is seeking an IT Service Desk Team Leader for a direct-hire full time position with a client that is a large financial institution. Key Responsibilities: Lead and Manage the IT Services ...
Miami, FL · On-site
ITTConnect is seeking an IT Service Desk Team Leader for a direct-hire full time position with a client that is a large financial institution. Key Responsibilities: Lead and Manage the IT Services ...
Tallahassee, FL · On-site
Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Manager FLSA Status: Exempt Location: Remote ROLE SUMMARY: The IT (Information Technology) Service Desk Tech ...
Tallahassee, FL · On-site
Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Manager FLSA Status: Exempt Location: Remote ROLE SUMMARY: The IT (Information Technology) Service Desk Tech ...
Information Technology Service Desk Student Staff Job Category: Student Hourly Job Profile: Student ... Email: help@uwsp.edu or call 715-346-4357 and ask to speak with a Service Desk Lead about the ...
Information Technology Service Desk Student Staff Job Category: Student Hourly Job Profile: Student ... Email: help@uwsp.edu or call 715-346-4357 and ask to speak with a Service Desk Lead about the ...
Morrisville, NC · On-site
Role - Service desk lead Location - Morrisville, NC (Onsite) To lead the delivery of Service Desk ... of IT Operations and Management at team/Operations manager level. • Comfortable in a fast-paced ...
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Morrisville, NC · On-site
Role - Service desk lead Location - Morrisville, NC (Onsite) To lead the delivery of Service Desk ... of IT Operations and Management at team/Operations manager level. • Comfortable in a fast-paced ...
$11.06 - $14.53
6% of jobs
$14.53 - $18.01
14% of jobs
$19.57 is the 25th percentile. Wages below this are outliers.
$18.01 - $21.48
11% of jobs
$21.48 - $24.96
12% of jobs
The median wage is $27.39 / hr.
$24.96 - $28.43
11% of jobs
$28.43 - $31.91
10% of jobs
$31.91 - $35.38
5% of jobs
$35.38 - $38.85
4% of jobs
$40.59 is the 75th percentile. Wages above this are outliers.
$38.85 - $42.33
5% of jobs
$42.33 - $45.80
13% of jobs
$45.80 - $49.28
10% of jobs
$11
$30
$49
| Aspect | It Service Desk Lead | It Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, HDI-Support Center Analyst | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Supervises support team, manages escalations | Provides technical support to end-users |
| Employer & Industry Usage | IT departments, managed service providers | Corporate, healthcare, education sectors |
| Search & Comparison Intent | Leadership, team management, escalation handling | Technical support, troubleshooting, end-user assistance |
The It Service Desk Lead typically oversees support teams, manages escalations, and ensures service quality, requiring leadership skills and certifications like ITIL. In contrast, the It Support Specialist focuses on providing direct technical support to users, troubleshooting issues, and resolving technical problems. Both roles are essential in IT support but differ mainly in responsibility level and scope.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Sourced by ZipRecruiter
Software development
201 - 500 Employees
Palo Alto, CA, US
1993