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Password Reset Jobs (NOW HIRING)

krg technology inc

IT Call centre support

Cary, NC · On-site

... Password reset experience Ticketing System experience Windows/Outlook troubleshooting experience Remote Access experience Network connection troubleshooting experience Ability to actively seek a ...

Eitacies Inc

Service Desk Personnel

Nashville, TN

$25 - $30/hr

Password reset and account unlock iOS Support & Deployment * Setup of iPhones/iPads * iTunes account reset * Network settings reset * Backup and restore Video Conferencing Tools * Cisco WebEx

EITACIES

Service Desk Personnel

Nashville, TN

$19.25 - $26/hr

Printer Administration & Troubleshooting Server print queues and local queues Active Directory Management Navigate different OUs User attribute lookup Password reset and account unlock iOS Support ...

Atria Group LLC

Oracle OAM 11g Developer

Dallas, TX

$56 - $69.50/hr

OAM 11g Suite experience OAMS (Oracle Access Management for Mobile and Social) Oracle Secure Token Services OAM integration with OIM 11g for password reset Experience installing, configuring and ...

BizTech Fusion

Service Desk Engineer

Blue Bell, PA · On-site

Support users with common issues (password reset, access, basic IT issues). Escalation: Identify unresolved issues and escalate to L2/L3 as per SLA. SLA Adherence: Ensure timely response and ...

New

Omni Inclusive

Service Desk Support III

Questa, NM · On-site

Trouble ticketing, triage, fixes, and dispatch, end-to-end problem management (ITSM), Access Control, Password Reset, problem resolution through technical scripts and knowledge base, For Applications:

Veterans Sourcing Group

Be Seen First

Call Center Representative

East Hartford, CT · On-site

$19.94/hr

You will be responsible for providing program and account information, password reset assistance, and ensuring timely call resolution. Responsibilities: * Act as initial point of contact for ...

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How much do password reset jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for password reset in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a Password Reset job?

A Password Reset job typically involves assisting users in resetting their passwords for various systems, accounts, or applications. This role may require verifying user identities, guiding them through security protocols, and ensuring account security. It often falls under IT support or helpdesk responsibilities and requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive in the Password Reset position, and why are they important?

To excel in a Password Reset position, you must have a basic understanding of IT support processes and strong troubleshooting skills, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, Active Directory, and identity management tools is commonly required. Standout candidates possess excellent communication, patience, and problem-solving abilities. These skills are crucial for efficiently assisting users, maintaining security protocols, and ensuring a positive support experience.

What are the typical daily tasks and challenges faced by someone in a Password Reset role?

In a Password Reset role, your daily responsibilities will revolve around assisting users who are locked out of their accounts or need help accessing secured systems. You will respond to requests via phone, email, or ticketing platforms, verify user identities, and follow strict protocols to maintain data security. A common challenge is handling a high volume of repetitive requests while ensuring accuracy and a professional demeanor. You will also need to educate users on best practices and sometimes escalate more complex issues to higher-level IT support. The role is highly collaborative, often involving coordination with other members of the IT team to resolve account-related problems efficiently.

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Password Reset jobs near you

Call Center/Customer Service Representative in East Hartford, CT 06108

Amicis Global

East Hartford, CT • On-site

$20 - $21/hr

Contractor

Posted 8 days ago

Job description

Job Title: Call Center / Customer Service 
Location: East Hartford, CT 06108  
Duration: 6 Months (Temp to Hire)
 
Summary:
  • We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal. Success in this position requires strong communication skills, professionalism, and a passion for helping people.

Key Responsibilities
  • Serve as the initial point of contact for consumers and providers regarding client programs.
  • Answer inbound calls and provide accurate, clear, and complete information.
  • Assist with account access and password reset issues.
  • Document all customer interactions in the call-tracking system with accuracy and detail.
  • Forward callers to leadership or appropriate CT state agencies as required.
  • Identify consumer trends, report concerns, and recommend service improvements.
  • Handle complex or escalated customer issues professionally and efficiently.
  • Meet or exceed daily performance standards for call volume, quality, and customer satisfaction.

What You'll Receive
  • Full-time employment (40 hours/week)
  • Paid training
  • Monday–Friday schedule (Weekends Off)
  • Career advancement opportunities
  • Supportive and professional work environment
  • Full benefits options

Who Thrives in This Role
  • Strong communicators—verbal and written—who can explain complex information clearly.
  • Reliable and committed individuals with strong work ethic and excellent attendance.
  • Problem-solvers who remain calm and professional in challenging customer situations.
  • Tech-comfortable individuals who can navigate multiple systems and applications.
  • People who genuinely enjoy helping others and finding solutions.
  • Able to work in a structured environment, handling a high volume of calls.
 
Qualifications
Required:
  • High School Diploma or GED
  • Minimum 6 months of call center or customer service experience
  • OR Associate degree or higher (no experience required)
  • Able to type at least 35 WPM
  • Must pass customer service assessment, criminal background check, and 8-panel drug screen

Preferred Skills:
  • Previous customer service or call center experience
  • Strong attention to detail and documentation accuracy
  • Ability to handle sensitive or confidential information appropriately