ZipRecruiter

Log In

2

Remote Tech Support Jobs in Florida (NOW HIRING)

Lee Health

IT Support Specialist - Part-time

Fort Myers, FL · On-site +1

$22.73 - $29.55/hr

After initial training, this position will be remote. Requirements Education: High school diploma or equivalent required. Experience: 0-1 years of IT support experience, Service Desk, or customer ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools ... Tier 2 support personnel should have a deep understanding of the supported technologies, systems ...

Trinityhealth

It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs. Referral Support Specialist Position Summary The Customer ...

Trinity Health

It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs. Referral Support Specialist Position Summary The Customer ...

DPR Construction

Application Support Analyst

Tampa, FL · On-site +1

This role supports both end-user technology and enterprise business applications. The ideal ... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ...

Radiance Technologies

Radiance Technologies is an employee-owned company with benefits that are unmatched by most ... The individual will support advanced remote sensing exploitation functions through detailed ...

next page

Showing results 1-20

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Florida

Remote Tech Support information

See Florida salary details

$20.2K

$32.5K

$49.3K

How much do remote tech support jobs pay per year?

As of Jul 21, 2026, the average yearly pay for remote tech support in Florida is $32,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $35,100.00 per year, depending on experience, location, and employer.

How to make 70000 a year from home?

A remote tech support professional can earn $70,000 annually by gaining relevant certifications, such as CompTIA A+ or Network+, and developing strong troubleshooting and customer service skills. Building experience, working for established companies, and specializing in high-demand areas like cybersecurity or network support can also increase earning potential. A consistent schedule and good communication skills are essential for success in this role.

How can I make 2000 a week working from home?

Remote tech support professionals can earn $2,000 or more per week by providing high-demand technical assistance, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with flexible schedules and overtime opportunities.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than replace human tech support roles, which require critical thinking, empathy, and advanced technical knowledge. Many companies integrate AI with human support to improve efficiency and customer satisfaction.

Can you work remotely in IT support?

Yes, many IT support roles, including remote tech support positions, are available that allow employees to work from home. These jobs often require strong communication skills, technical knowledge, and familiarity with remote collaboration tools like remote desktop software and ticketing systems.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Florida? The most popular types of Tech Support jobs in Florida are:
What are popular job titles related to Remote Tech Support jobs in Florida? For Remote Tech Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Florida look for? The top searched job categories for Remote Tech Support jobs in Florida are:
What cities in Florida are hiring for Remote Tech Support jobs? Cities in Florida with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Florida as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $32,492 per year, or $15.6 per hour.

IT Support Specialist - REMOTE

Clean Franchise Brands

Naples, FL • On-site, Remote

$50K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 27 days ago

Job description

DESCRIPTION
The IT & Business Systems Support Specialist provides technical support and business application administration for Clean Franchise Brands. This role supports corporate employees and franchise owners by troubleshooting technology issues, administering user accounts, maintaining cloud-based business systems, and assisting with reporting, automation, and technology projects.
This is an excellent opportunity for someone early in their IT career who enjoys solving problems, helping users, and learning a broad range of business technologies.
Duties and Responsibilities
Technical Support & User Services
  • Provide first-level technical support for employees and franchise owners.
  • Troubleshoot Microsoft 365, Teams, Outlook, SharePoint, OneDrive, Zoom, and other business applications.
  • Resolve user account, authentication, application, and connectivity issues.
  • Escalate complex issues to vendors or senior IT staff as needed.
  • Create and maintain support documentation.

Point-of-Sale (POS) & Franchise Technology Support
  • Support franchise owners using SPOT POS and related business systems.
  • Assist with store onboarding, system setup, software updates, and troubleshooting.
  • Help test and deploy new technology features and enhancements.
  • Maintain documentation and identify recurring issues for continuous improvement.

Business Systems Administration
  • Manage user accounts, permissions, and licensing across Microsoft 365 and other cloud applications.
  • Support employee onboarding and offboarding.
  • Administer business applications including franchise management and customer engagement platforms.
  • Coordinate with third-party software vendors on support and issue resolution.

Reporting & Analytics Support
  • Support Power BI reports and dashboards.
  • Assist with data validation and reporting requests.
  • Help maintain Power Automate workflows and identify opportunities to improve business processes.
  • Support website updates and other digital technology initiatives as needed.

Website & Digital Platform Support
  • Create, maintain, and update franchise location microsites.
  • Support website content updates and digital platform maintenance.
  • Manage branded email account creation and updates.
  • Coordinate with marketing and external vendors on web-related initiatives.
  • Troubleshoot online forms, integrations, and content publishing issues.

Franchisee & Vendor Support
  • Serve as a technology resource for franchise owners and store teams.
  • Assist franchisees with system access, application usage, and troubleshooting.
  • Coordinate with software providers and technology vendors to resolve issues.
  • Support technology rollouts, upgrades, and implementation projects across franchise locations.

Preferred Experience:
  • Experience supporting Microsoft 365 environments including Outlook, Teams, SharePoint, and OneDrive.
  • Experience with SQL Server, Power BI reporting and dashboard support.
  • Experience with Power Automate and/or Power Apps preferred.
  • Experience supporting Point-of-Sale (POS) systems in a franchise, retail, multi-location, or distributed business environment preferred.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Core Competencies:
  • Customer Focus - Delivers responsive, professional support while building positive relationships with employees, franchise owners, and vendors.
  • Technical Troubleshooting - Diagnoses issues methodically and develops effective solutions across hardware, software, and cloud-based applications.
  • Communication - Clearly explains technical concepts to both technical and non-technical audiences, verbally and in writing.
  • Problem Solving - Uses sound judgment and analytical thinking to resolve issues and improve processes.
  • Organization & Time Management - Effectively prioritizes multiple requests and manages competing deadlines in a fast-paced environment.
  • Adaptability & Learning Agility - Quickly learns new technologies, systems, and business processes while adapting to changing priorities.
  • Collaboration - Works effectively with team members, business stakeholders, franchise owners, and third-party vendors.
  • Attention to Detail - Maintains accuracy when managing user accounts, system configurations, documentation, and reporting.
  • Accountability - Takes ownership of assigned work, follows through on commitments, and delivers quality results.
  • Integrity & Confidentiality - Handles sensitive business and customer information with professionalism and discretion.

Perks & Quirks:
  • Work from home with occasional in-person time.
  • Remote position
  • 401k
  • Paid time off
  • Health and Dental insurance
  • Professional development support.
  • Potential professional conference attendance.

REQUIREMENTS
  • Associate's and Bachelor's Degree in Information Technology, Computer Science, Information Systems, or related field
  • Two or more years of experience in technical support, help desk, business systems support, or application administration
  • Experience administering SaaS and cloud-based business applications

Clean Franchise Brands is a multi-brand franchising company specializing in garment care, dry cleaning, laundry services, and laundromat operations. With a portfolio that includes industry-leading brands such as Lapels®, Martinizing®, 1-800-DryClean®, Pressed4Time®, and Dry Cleaning Station®, we support hundreds of franchise locations across the United States and internationally.

Apply