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Remote Tech Support Jobs in Florida (NOW HIRING)

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Florida

Remote Tech Support information

See Florida salary details

$20.2K

$32.5K

$49.3K

How much do remote tech support jobs pay per year?

As of Jul 23, 2026, the average yearly pay for remote tech support in Florida is $32,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $35,100.00 per year, depending on experience, location, and employer.

How to make 70000 a year from home?

A remote tech support professional can earn $70,000 annually by gaining relevant certifications, such as CompTIA A+ or Network+, and developing strong troubleshooting and customer service skills. Building experience, working for established companies, and specializing in high-demand areas like cybersecurity or network support can also increase earning potential. A consistent schedule and good communication skills are essential for success in this role.

How can I make 2000 a week working from home?

Remote tech support professionals can earn $2,000 or more per week by providing high-demand technical assistance, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with flexible schedules and overtime opportunities.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than replace human tech support roles, which require critical thinking, empathy, and advanced technical knowledge. Many companies integrate AI with human support to improve efficiency and customer satisfaction.

Can you work remotely in IT support?

Yes, many IT support roles, including remote tech support positions, are available that allow employees to work from home. These jobs often require strong communication skills, technical knowledge, and familiarity with remote collaboration tools like remote desktop software and ticketing systems.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Florida? The most popular types of Tech Support jobs in Florida are:
What are popular job titles related to Remote Tech Support jobs in Florida? For Remote Tech Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Florida look for? The top searched job categories for Remote Tech Support jobs in Florida are:
What cities in Florida are hiring for Remote Tech Support jobs? Cities in Florida with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Florida as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $32,492 per year, or $15.6 per hour.
Program Manager

Program Manager

Lucayan Technology Solutions LLC

Tampa, FL • On-site, Remote

Full-time

Posted 13 days ago

Job description

About Lucayan Technology Solutions LLC
At Lucayan Technology Solutions LLC, we deliver secure, innovative solutions in support of national defense and intelligence missions. As a trusted government contracting partner, we provide top-tier intelligence and technology services that safeguard our nation. Our team is mission-driven, and we are committed to building careers that matter.
Location: This is a US-based remote position, with candidates in the Tampa Bay area preferred.
  • Tampa-based employees may have the possibility of transitioning to a hybrid schedule in the future, requiring periodic onsite presence at our Tampa, FL location.

Employment Type: Full-Time M-F Core business hours with on-call availability
Job Summary
We are seeking an experienced Senior Program Manager to lead a multi-disciplinary IT team supporting enterprise-level technology operations for a federal government client. You will serve as the primary point of contact between our delivery team and government stakeholders, driving execution, performance accountability, and compliance across a complex IT support program.
Key Responsibilities
• Lead overall program planning, execution, and performance reporting for a complex federal IT support contract
• Serve as primary client-facing representative ensuring clear, proactive communication with government stakeholders
• Develop and maintain comprehensive program documentation including project schedules, risk registers, staffing plans, and management plans
• Oversee monthly status reporting and prepare executive-level briefings for senior leadership
• Manage personnel transitions, key personnel changes, and onboarding with no degradation of service
• Coordinate across technical disciplines including application administration, cybersecurity, database management, and software development
• Ensure all contract deliverables are submitted on time, accurately, and in required format
• Manage software license renewal tracking and procurement coordination
• Support transition-in and transition-out activities to ensure continuity of operations
Required Qualifications
  • U.S. Citizenship required
  • Security Clearance: minimum T3 required
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
  • Minimum 8 years of experience in IT program management
  • Proven experience managing multi-disciplinary IT teams in federal government or DoD environments
  • Strong knowledge of project management methodologies
  • Experience managing deliverables and performance in compliance with federal contract requirements

Preferred Qualifications
• PMP (Project Management Professional) certification
• Experience with DoD contract management, DFARS compliance, and federal acquisition regulations
• Familiarity with ServiceNow, Jira, or similar ITSM/ticket management platforms
• Knowledge of DoD Risk Management Framework (RMF) and NIST 800-37

Apply