ZipRecruiter

Log In

2

Remote Tech Support Jobs in Orlando, FL (NOW HIRING)

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools ... Tier 2 support personnel should have a deep understanding of the supported technologies, systems ...

theITSC

Be Seen First

Sales Representative (Remote)

Orlando, FL · Remote

$40K - $60K/yr

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

next page

Showing results 1-20

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Orlando, FL

Remote Tech Support information

See Orlando, FL salary details

$25.2K

$40.6K

$61.6K

How much do remote tech support jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote tech support in Orlando, FL is $40,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $43,900.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Orlando, FL?

The most popular types of Tech Support jobs in Orlando, FL are:

What are popular job titles related to Remote Tech Support jobs in Orlando, FL?

For Remote Tech Support jobs in Orlando, FL, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Orlando, FL look for?

The top searched job categories for Remote Tech Support jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Remote Tech Support jobs?

Cities near Orlando, FL with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Orlando, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,589 per year, or $19.5 per hour.

IT Support Engineer (ITSE) /Florida (Remote)

Orlando, FL • Remote

SpotterRFProvo
See more jobs at SpotterRFProvoexternal

Full-time

Re-posted 28 days ago

Job description

About the Sales and Customer Support Specialist position

We are looking for a qualified Sales and Customer support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries as well as resolve technical requests fielded by customers / other team members.

Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices as well as a deep technical bent in IP Based technologies. We expect you to perform well in a team environment and have exceptional people skills.

Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

This position support SE United States and Latin America - Spanish Fluency is required

Responsibilities

The Sales and Support Engineering position is responsible for support and the administration of the technical training of channel partners, users / operators of the system.

  • They represent the company as the first voice / face of support on all technical issues (including partner support)
  • They assist in the issuance of work orders for pending orders, creation of service desk requests, processing of Return Merchandise Authorization (RMA), facilitate communication amongst the Business Development Manager (BDM) in regard to issues and document their findings
  • Assist the BDMs in supporting customers and partners with designs and layouts. This includes providing recommendations on existing designs as well as the creation of new.
  • They provide direct support (live or on the phone) to the BDM in the creation of Live Surveys and Survey Reports.
  • They provide direct support (live or on the phone) to the BDM in the creation of commissioning documentation.
  • Travel may be required up to 9 days per month depending upon current project needs to fulfil training events, site surveys and/or commissioning.
  • They provide quoting and bill of material (BOM) support to the BDM Team.
  • They provide feedback to the BDM to assist them and the team in offering full solutions to the end customer / channel partners as directed.
  • Other responsibilities as defined by their immediate supervisor.
Responsibilities
  • Ability to use the Google Suite of technologies
  • Understanding of TCP/IP stack and how to IP devices
  • Excellent communication Skills (both written and verbal)
  • Computer skills a must (Typing / navigating GUI Based platforms)
  • Must be Fluent in Spanish and English