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Remote Tech Support Jobs in Hialeah, FL (NOW HIRING)

theITSC

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Sales Representative (Remote)

Miami, FL · Remote

$40K - $60K/yr

  • Medical

  • Vision

  • PTO

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

New

Steer

Technical Support Specialist - Remote

Miami, FL · On-site +1

Chance to work with the latest technology * A collaborative, high ownership culture * Opportunities ... to support your well-being. Join Steer to be part of a forward-thinking, flexible, and ...

Booz Allen Hamilton, Inc.

Help Desk Lead

Doral, FL · On-site +1

$61K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide in-depth support and lead problem solving and implementation efforts for specific ... Experience with remote desktop management, enterprise device provisioning, and IT asset tracking

TaxRise

Remote Sales Representative (FL)

Miami, FL · Remote

$8.0K - $13K/mo

Technology & Support: Access to advanced tools and analytics that make closing efficient and data ... Proven success in remote phone sales or telemarketing (minimum 3 years) * Highly motivated with ...

Cyclops

Technical Support Engineer (Remote)

Miami, FL · Remote

As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Technology Accessories * Annual In-Person Full-Team Meetup --- About Cyclops Cyclops enables ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Hialeah, FL

Remote Tech Support information

See Hialeah, FL salary details

$24.5K

$39.4K

$59.8K

How much do remote tech support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote tech support in Hialeah, FL is $39,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $42,600.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Hialeah, FL?

The most popular types of Tech Support jobs in Hialeah, FL are:

What job categories do people searching Remote Tech Support jobs in Hialeah, FL look for?

The top searched job categories for Remote Tech Support jobs in Hialeah, FL are:

What cities near Hialeah, FL are hiring for Remote Tech Support jobs?

Cities near Hialeah, FL with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Hialeah, FL as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 10% Part Time, and 14% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $39,378 per year, or $18.9 per hour.

Sales Representative (Remote)

theITSC

Miami, FL • Remote

$40K - $60K/yr

Full-time

Medical, Vision, PTO

Posted 3 days ago

New

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Job description

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote Sales Representatives to research, reach, and win new corporate clients.


This is a fully remote position.


What you'll do:
Client Account Representatives participate in the entire sales process:

  • Research prospective client companies and build your own target list
  • Reach senior IT executives and decision-makers by phone and email
  • Present the value of theITSupportCenter's premium support platform
  • Book and lead introductory calls that turn prospects into clients
  • Negotiate service agreements and manage ongoing client relationships


Why Apply?

  • Salary, bonus and uncapped commissions
  • 6+ weeks of paid, structured training
  • Direct mentorship and support from senior management
  • A clear path to grow as you produce
  • Health insurance, section 125 plan, paid vacation, and paid training


What we're looking for:

We welcome candidates from all backgrounds and experience levels. Our successful Sales Representatives demonstrate the following:

  • Organized and detail-oriented
  • Self-disciplined and motivated to chase leads
  • Self-starters with a track record of taking initiative
  • Strong communicators, comfortable talking to executives
  • Resilient through long sales cycles
  • Team players who want to win together


Open to candidates in: AL, AR, FL, GA, IA, ID, IN, LA, MI, MT, NC, NH, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV


Who We Are

theITSupportCenter is an industry-leading provider of white-glove technical support for Fortune 1000 companies. Organizations worldwide trust us with their employees' corporate IT, software, and mobile device issues, and our client retention reflects it. We give our team the training and tools to deliver that level of service, and to build real sales careers doing it.


Compensation to exceed $50,000. This figure consists of 1) salary, 2) commissions on sales and 3) bonus opportunities.

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.