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On Call Entry Level Desktop Support Jobs in Ohio

Audit Tel

Desktop Support Technician

Cincinnati, OH · On-site

$38K - $45K/yr

Participate in after-hours and on-call support is required. Skills and Qualifications * Previous experience in Desktop Support, Help Desk Support, IT Support, or a related technical role. * Strong ...

Insight Global

Desktop Support Specialist

Columbus, OH · On-site

$19 - $23/hr

May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. * Two years of experience or knowledge supporting desktop computers ...

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On Call Entry Level Desktop Support information

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

What are popular job titles related to On Call Entry Level Desktop Support jobs in Ohio?

For On Call Entry Level Desktop Support jobs in Ohio, the most frequently searched job titles are:

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The top searched job categories for On Call Entry Level Desktop Support jobs in Ohio are:

What cities in Ohio are hiring for On Call Entry Level Desktop Support jobs?

Cities in Ohio with the most On Call Entry Level Desktop Support job openings:

On Call Entry Level Desktop Support jobs near you
Infographic showing various On Call Entry Level Desktop Support job openings in Ohio as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Desktop Support Technician

Audit Tel

Cincinnati, OH • On-site

$38K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Why Us?
Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 40 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don't support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
We have supported our troops throughout the years and love working with veterans.
Desktop Computer Support Technician
Inverse Technology Solutions is seeking a full-time Desktop Computer Support Technician in Cincinnati, Ohio. The successful candidate will provide technical support to end users, troubleshoot desktop and laptop computer issues, manage support tickets, and assist with hardware, software, and network-related problems. This position requires prior technical support experience; however, a strong work ethic, excellent customer service skills, and a willingness to learn are equally important.Key Responsibilities
  • Respond to and resolve end-user technical support requests in a timely manner.
  • Create, document, track, and update support tickets through the company ticketing system.
  • Diagnose and troubleshoot desktop, laptop, printer, software, and peripheral device issues.
  • Install, configure, and maintain computer hardware, operating systems, and business applications.
  • Provide support for Microsoft Windows environments, email systems, and common productivity software.
  • Assist with user account administration, password resets, and access management.
  • Escalate complex issues to appropriate technical teams when necessary.
  • Maintain accurate documentation of incidents, resolutions, and support procedures.
  • Support hardware deployments, upgrades, and workstation replacements.
  • Provide exceptional customer service while communicating technical information to non-technical users.
  • Participate in after-hours and on-call support is required.
Skills and Qualifications
  • Previous experience in Desktop Support, Help Desk Support, IT Support, or a related technical role.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of Windows operating systems, Microsoft Office applications, and desktop hardware.
  • Basic understanding of networking concepts, including TCP/IP, wireless connectivity, and printers.
  • Experience with ticketing and incident management systems.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication skills.
  • Detail-oriented with the ability to follow established processes and procedures.
  • Ability to work independently with minimal supervision while collaborating effectively within a team environment.
  • Experience with Active Directory, Microsoft 365, and remote support tools is preferred.

Salary Range
Career Level Required
Experienced (Non-Manager)
Experience Required
1 to 2 Years
Education Required
College preferred or High School
Job Status
Full Time
Benefits:
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
  • Retirement Plan
  • Work From Home Days Provided

Schedule:
  • 8 hour shift
  • Monday to Friday
  • On-Call Rotation

Supplemental pay types:
  • Quarterly Bonuses and Quarterly Pay Increases

Starting Salary Range: $38,500 to $45,000

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