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On Call Entry Level Desktop Support Jobs in Ohio

Audit-Tel Inc

Desktop Support Technician

Cincinnati, OH · On-site

$36K - $45K/yr

Participate in after-hours and on-call support is required. Skills and Qualifications * Previous experience in Desktop Support, Help Desk Support, IT Support, or a related technical role. * Strong ...

Audit Tel

Desktop Support Technician

Cincinnati, OH · On-site

$36K - $45K/yr

Desktop Computer Support Technician Inverse Technology Solutions is seeking a full-time Desktop ... Participate in after-hours and on-call support is required. Skills and Qualifications * Previous ...

Path Forward IT

Onsite Support Engineer I

Cincinnati, OH · On-site

Onsite Support Engineer I Company: Path Forward IT Location: Cincinnati About the Role Path Forward ... Be available for scheduled on-call rotations. * Meet annual goals and objectives set in HRIS with ...

BlueBridge Networks

Helpdesk Engineer

Cleveland, OH · On-site

... user desktop support and troubleshooting in Windows/Office environment · Setup and install ... or on-call availability as needed. · Standard system administration duties including server ...

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All JobsOn Call Desktop Support JobsOn Call Entry Level Desktop Support JobsOn Call Entry Level Desktop Support Jobs in Ohio

On Call Entry Level Desktop Support information

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

What are popular job titles related to On Call Entry Level Desktop Support jobs in Ohio? For On Call Entry Level Desktop Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching On Call Entry Level Desktop Support jobs in Ohio look for? The top searched job categories for On Call Entry Level Desktop Support jobs in Ohio are:
What cities in Ohio are hiring for On Call Entry Level Desktop Support jobs? Cities in Ohio with the most On Call Entry Level Desktop Support job openings:
On Call Entry Level Desktop Support jobs near you
Infographic showing various On Call Entry Level Desktop Support job openings in Ohio as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Desktop Support Technician

Inverse Technology Solutions

Cincinnati, OH • On-site

$19.75 - $25.25/hr

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Inverse Technology Solutions is a fast-growing IT service provider for Nationwide Businesses and Fortune 500 Companies. They are seeking a Desktop Support Technician to provide technical support to end users, troubleshoot computer issues, manage support tickets, and assist with various hardware and software problems.
Responsibilities:
• Respond to and resolve end-user technical support requests in a timely manner.
• Create, document, track, and update support tickets through the company ticketing system.
• Diagnose and troubleshoot desktop, laptop, printer, software, and peripheral device issues.
• Install, configure, and maintain computer hardware, operating systems, and business applications.
• Provide support for Microsoft Windows environments, email systems, and common productivity software.
• Assist with user account administration, password resets, and access management.
• Escalate complex issues to appropriate technical teams when necessary.
• Maintain accurate documentation of incidents, resolutions, and support procedures.
• Support hardware deployments, upgrades, and workstation replacements.
• Provide exceptional customer service while communicating technical information to non-technical users.
• Participate in after-hours and on-call support is required.
Qualifications:
Required:
• Previous experience in Desktop Support, Help Desk Support, IT Support, or a related technical role
• Strong troubleshooting and problem-solving skills
• Knowledge of Windows operating systems, Microsoft Office applications, and desktop hardware
• Basic understanding of networking concepts, including TCP/IP, wireless connectivity, and printers
• Experience with ticketing and incident management systems
• Ability to manage multiple priorities in a fast-paced environment
• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills
• Detail-oriented with the ability to follow established processes and procedures
• Ability to work independently with minimal supervision while collaborating effectively within a team environment
Preferred:
• Experience with Active Directory, Microsoft 365, and remote support tools
Company:
Inverse Technology Solutions provides financial telecom management services in the retail industry. Founded in 1974, the company is headquartered in Cincinnati, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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