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Desktop It Support Jobs in Ohio (NOW HIRING)

TEKsystems

IT Desktop Support Technician

Cleveland, OH

$14 - $18/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Cleveland, OH · On-site

$14 - $18/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

K&M Tire

IT Support Representative

Delphos, OH · On-site

$18 - $20/hr

The IT TECHNICAL SUPPORT REPRESENTATIVE I, II, III reports directly to the IT Support Supervisor ... Maintain and support desktop and cell phones, workstations, laptops, routers, printers, and ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues ... Experience with Windows and/or Mac Desktop and Servers and network systems * Microsoft ...

Qcells

IT Support Specialist

Highland, OH · On-site

Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland ... Deploy, configure, and support desktop computers, laptops, docking stations, monitors, printers ...

New

pepperconstruction

IT Support Specialist

Dublin, OH

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.

pepperconstruction

IT Support Specialist

Dublin, OH · On-site

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.

National Beef

Onsite IT Support Technician

North Baltimore, OH · On-site

$20.75 - $28.50/hr

Desktop & EndUser Support * Serve as the first point of contact for on-site IT support issues * Support Windows desktop and laptop systems (Windows 10/11) * Troubleshoot hardware, operating system ...

Artech Information System LLC

DESKTOP SUPPORT

Cleveland, OH · On-site

$19.75 - $25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... POSITION:DESKTOP SUPPORT LOCATION: Cleveland,OH Duration:1+years * PC SW & HW PD & Break/fix, Win ...

Qcells

IT Support Specialist

Highland Hills, OH · Hybrid

Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland ... Deploy, configure, and support desktop computers, laptops, docking stations, monitors, printers ...

New

Artech Information System LLC

DESKTOP SUPPORT

Cleveland, OH · On-site

$19.75 - $25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ...

Medpace, Inc.

IT Support

Cincinnati, OH · Hybrid

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

Medpace, Inc.

IT Support

Cincinnati, OH · On-site

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

Artech Information System LLC

desktop support

Columbus, OH · On-site

$19.50 - $24.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP SUUPORT LOCATION:Columbus,OH Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS ...

Artech Information System LLC

desktop support

Cleveland, OH · On-site

$19.75 - $25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ...

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Showing results 1-20

All JobsDesktop It Support JobsDesktop It Support Jobs in Ohio

Desktop It Support information

See Ohio salary details

$9

$23

$36

How much do desktop it support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop it support in Ohio is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.82 per hour, depending on experience, location, and employer.

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

How to get into desktop IT support?

To enter desktop IT support, gaining relevant certifications such as CompTIA A+ and developing skills in troubleshooting hardware and software issues are essential. Entry-level positions often require basic knowledge of operating systems, networking, and customer service, with some employers valuing hands-on experience or internships.

What are popular job titles related to Desktop It Support jobs in Ohio?

For Desktop It Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Desktop It Support jobs in Ohio look for?

The top searched job categories for Desktop It Support jobs in Ohio are:

What cities in Ohio are hiring for Desktop It Support jobs?

Cities in Ohio with the most Desktop It Support job openings:

Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,108 per year, or $23.1 per hour.

IT Technician/Desktop Support Technician

Managed Staffing

Mason, OH • On-site

$21 - $22/hr

Contractor

Re-posted 5 days ago

Job description

Technical Support Coordinator (Remote)
Location: Mason, OH (Hybrid – 1 Day/Week Onsite, Fridays)

About the Role

Seeking a Technical Support Coordinator to join the Store Systems Support team. This role is perfect for an IT Technician or Desktop Support professional with strong customer service and troubleshooting skills. You’ll start with in-person training (3–4 weeks) and then transition to working remotely four days a week, with Fridays onsite in Mason, OH.

Responsibilities

  • Provide remote deskside support via chat for store systems and end users.

  • Troubleshoot issues related to:

    • Microsoft Windows (application installs, system configurations).

    • PC hardware (CPU, monitors, peripherals, basic connectivity).

    • Software and hardware performance.

  • Document and escalate unresolved issues as needed.

  • Assist with system setup, user support, and general IT coordination tasks.

  • Deliver empathetic, customer-focused technical assistance — retail experience a plus.

Qualifications

  • 1–3 years of experience in IT support, desktop support, or help desk roles.

  • Strong knowledge of Windows OS and PC hardware troubleshooting.

  • Excellent communication and customer service skills.