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Apple Mac Support Jobs (NOW HIRING)

Ubertal Inc

Technical Support Analyst

Forsyth, GA · On-site

Support Apple devices (Mac support). * Travel across Georgia for onsite support as needed (mileage reimbursed for correctional facility visits). Required Qualifications * Associate's or Bachelor ...

Indigo IT

Mac Support Engineer

Ashburn, VA · Hybrid

Mac Support Engineer Ashburn, VA SUMMARY: Founded in 2001, Indigo IT is an award winning ... Provide support for all Apple MacBooks and Workstations * Experience with a ticketing system ...

Indigo IT LLC

Mac Support Engineer

Ashburn, VA · On-site

Mac Support Engineer Ashburn, VA SUMMARY: Founded in 2001, Indigo IT is an award winning ... Provide support for all Apple MacBooks and Workstations * Experience with a ticketing system ...

TEKsystems

IT Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. * Utilise JAMF and Workspace ONE (AirWatch) to enrol, configure, secure, manage, and support endpoint ...

TEKsystems

IT Technician

Manhattan, NY · On-site

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. * Utilise JAMF and Workspace ONE (AirWatch) to enrol, configure, secure, manage, and support endpoint ...

Digital Consultants, LLC

Mac Engineer

Bethesda, MD · On-site

Digital Consultants seeks a Mac Engineer to provide on-site enterprise Apple platform support to the Naval Medical Leader and Professional Development Command (NMLPDC). The role focuses on ...

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Socket.dev

Lead Mac Engineer

Bethesda, MD · On-site

$115 - $142/hr

The role focuses on configuring, managing, updating, securing, and supporting Apple Mac devices and servers; developing new Mac infrastructure; implementing DISA Security Technical Implementation ...

New

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

redShift

Network & Systems Technician

Amsterdam, NY · On-site

$20 - $22/hr

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

redShift

Network & Systems Technician

Amsterdam, NY · On-site

$20 - $22/hr

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

TEKsystems

IT Refresh Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

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Apple Mac Support information

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How much do apple mac support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for apple mac support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Apple Mac Support specialist?

An Apple Mac Support specialist is a professional who provides technical assistance and troubleshooting for Apple Macintosh computers and related devices. Their responsibilities include diagnosing hardware and software issues, assisting users with system updates, installing applications, and resolving connectivity problems. They support both individual users and organizations to ensure smooth operation of Apple products and to maximize productivity. These specialists may work in-person, remotely, or as part of an IT support team.

What are some common challenges faced by Apple Mac Support professionals, and how can they effectively address them?

Apple Mac Support professionals often encounter issues such as software compatibility problems, hardware troubleshooting, and managing system updates across multiple devices. They may also face challenges in helping users transition from other operating systems or in supporting a wide range of devices in a mixed-technology environment. To handle these effectively, it's important to stay updated on the latest macOS releases, utilize Apple's official support tools, and maintain strong communication skills to guide users through solutions. Collaborating closely with IT teams and end-users ensures prompt issue resolution and continuous learning.

What are the key skills and qualifications needed to thrive as an Apple Mac Support specialist, and why are they important?

To thrive as an Apple Mac Support Specialist, you need strong technical troubleshooting abilities with macOS, a solid understanding of Apple hardware/software, and relevant IT certifications such as Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and ticketing systems like Zendesk is commonly required. Excellent problem-solving, patience, and clear communication skills help you effectively assist users and resolve issues. These competencies ensure efficient resolution of technical problems, high user satisfaction, and smooth operation of Apple environments.

What is the difference between Apple Mac Support vs Apple Genius?

AspectApple Mac SupportApple Genius
CertificationsBasic Apple certifications, technical trainingAdvanced certifications, in-depth product knowledge
Work EnvironmentHelp desks, remote support, on-site repairsIn-store customer service, technical troubleshooting
Job FocusDiagnosing and fixing hardware/software issuesCustomer consultations, complex repairs, product advice

Apple Mac Support primarily handles troubleshooting, repairs, and technical assistance for Mac users, often in help desks or remote settings. Apple Geniuses work directly with customers in Apple Stores, providing in-depth technical support and product guidance. While both roles require technical knowledge, Geniuses typically have more advanced certifications and focus on complex issues and customer experience.

More about Apple Mac Support jobs

What states have the most Apple Mac Support jobs?

States with the most job openings for Apple Mac Support jobs include:

What job categories do people searching Apple Mac Support jobs look for?

The top searched job categories for Apple Mac Support jobs are:

Apple Mac Support jobs near you
Infographic showing various Apple Mac Support job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 10% Part Time, 3% Temporary, and 17% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Technical Support Analyst

Ubertal Inc

Forsyth, GA • On-site

Contractor

Re-posted 24 days ago

Job description

Job Title: Technical Support Analyst

Location: Forsyth, GA (Hybrid—3 days onsite, 2 days telework after training)
Job Type: Contract | Full-Time
Start Date: November 24, 2025
End Date: June 30, 2026
Openings: 1

About the Role

Seeking a Technical Support Analyst to provide ongoing user support, system administration, and device management for Chrome OS and Google Workspace environments. The position requires both remote and onsite work, including travel to correctional facilities and other state locations, supporting a large-scale, educational technology environment for end users and staff.

Key Responsibilities

  • Manage and administer Google Chrome Management Console and Google Workspace for Enterprise/Education.

  • Track domain metrics including usage, user status, storage, security, and file sharing.

  • Configure, deploy, and update Chromebooks, extensions, and related educational applications.

  • Provide tier 1–2 technical support for users on Chrome OS, Google Workspace, and web-based instructional platforms.

  • Troubleshoot hardware, software, connectivity, Wi-Fi, and endpoint security issues.

  • Enforce device and user policies—content filters, sign-in controls, and security settings.

  • Maintain up-to-date inventory records for devices and peripherals.

  • Document support procedures, user guides, and troubleshooting steps for staff.

  • Analyze support trends and recommend improvements in device management and user experience.

  • Collaborate with instructional technology teams to ensure digital learning compatibility.

  • Support Apple devices (Mac support).

  • Travel across Georgia for onsite support as needed (mileage reimbursed for correctional facility visits).

Required Qualifications

  • Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

  • 2+ years of hands-on experience managing Google Workspace for Education/Enterprise and Chrome OS devices.

  • Proficiency in Google Admin Console, Chrome Management Console, Google Workspace.

  • Proficiency in Apple products and Mac device support.

  • 2+ years supporting IT in an enterprise or educational environment.

  • Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

  • Experience supporting web applications and learning management systems (LMS).

  • Strong problem-solving, customer service, documentation, and communication skills.

Preferred Qualifications

  • Google Certified IT Support Professional, Google Certified Administrator.

  • Experience with large-scale Chromebook deployments.

  • Familiarity with content filtering and device compliance tools.

Working Conditions

  • Hybrid office with three days onsite/ two days telework after initial six-month training period.

  • Travel required throughout Georgia (must be comfortable visiting correctional facilities).

  • Occasional lifting up to 25 lbs.

  • Fast-paced, educational and enterprise technology environment.

Key Skills

Google Workspace | Chrome OS | Device Management | Technical Support | Apple/Mac Support | Network Troubleshooting | Inventory Management | LMS Support | Documentation | Educational Technology | Hybrid Work