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Apple Mac Support Jobs in New York (NOW HIRING)

Kearny Board of Education

Computer Technician

Kearny, NJ · On-site

$19 - $25.25/hr

... Support and repair Apple and Microsoft OS and Mac and Windows platform computers -Comply with and support all network and computer-related procedures and security systems -Performs other related ...

Kearny Board of Education

Computer Technician

Kearny, NJ · On-site

$19 - $25.25/hr

... Support and repair Apple and Microsoft OS and Mac and Windows platform computers -Comply with and support all network and computer-related procedures and security systems -Performs other related ...

Kearny Board of Education

Computer Technician

Kearny, NJ · On-site

$19 - $25.25/hr

... Support and repair Apple and Microsoft OS and Mac and Windows platform computers -Comply with and support all network and computer-related procedures and security systems -Performs other related ...

Barbarian

IT Intern

New York, NY

$18/hr

Working knowledge or personal experience using Apple Mac Operating systems OSX and/or Windows OS ... We strongly support diversity in the workforce.

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Apple Mac Support information

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$12

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How much do apple mac support jobs pay per hour?

As of May 28, 2026, the average hourly pay for apple mac support in New York is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Mac Support Specialist, and why are they important?

To thrive as an Apple Mac Support Specialist, you need strong technical troubleshooting abilities with macOS, a solid understanding of Apple hardware/software, and relevant IT certifications such as Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and ticketing systems like Zendesk is commonly required. Excellent problem-solving, patience, and clear communication skills help you effectively assist users and resolve issues. These competencies ensure efficient resolution of technical problems, high user satisfaction, and smooth operation of Apple environments.

What are some common challenges faced by Apple Mac Support professionals, and how can they effectively address them?

Apple Mac Support professionals often encounter issues such as software compatibility problems, hardware troubleshooting, and managing system updates across multiple devices. They may also face challenges in helping users transition from other operating systems or in supporting a wide range of devices in a mixed-technology environment. To handle these effectively, it's important to stay updated on the latest macOS releases, utilize Apple's official support tools, and maintain strong communication skills to guide users through solutions. Collaborating closely with IT teams and end-users ensures prompt issue resolution and continuous learning.

What is an Apple Mac Support specialist?

An Apple Mac Support specialist is a professional who provides technical assistance and troubleshooting for Apple Macintosh computers and related devices. Their responsibilities include diagnosing hardware and software issues, assisting users with system updates, installing applications, and resolving connectivity problems. They support both individual users and organizations to ensure smooth operation of Apple products and to maximize productivity. These specialists may work in-person, remotely, or as part of an IT support team.

What is the difference between Apple Mac Support vs Apple Genius?

AspectApple Mac SupportApple Genius
CertificationsBasic Apple certifications, technical trainingAdvanced certifications, in-depth product knowledge
Work EnvironmentHelp desks, remote support, on-site repairsIn-store customer service, technical troubleshooting
Job FocusDiagnosing and fixing hardware/software issuesCustomer consultations, complex repairs, product advice

Apple Mac Support primarily handles troubleshooting, repairs, and technical assistance for Mac users, often in help desks or remote settings. Apple Geniuses work directly with customers in Apple Stores, providing in-depth technical support and product guidance. While both roles require technical knowledge, Geniuses typically have more advanced certifications and focus on complex issues and customer experience.

What are popular job titles related to Apple Mac Support jobs in New York? For Apple Mac Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Apple Mac Support jobs in New York look for? The top searched job categories for Apple Mac Support jobs in New York are:
Apple Mac Support jobs near you
Infographic showing various Apple Mac Support job openings in New York as of May 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,307 per year, or $20.3 per hour.
DESKTOP SUPPORT

DESKTOP SUPPORT

Artech Information System LLC

North Castle, NY • On-site

$21 - $26.75/hr

Full-time

Posted 9 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Distributed Client Services
Location: 1 NORTH CASTLE DR.,NY -10504

Duration:1+ year (with possible extension)

Skills Overview Must be experienced in DESKSIDE support

Win7/Win XP OS support. Troubleshooting

Deskside support- Windows 7-10. Apple & Mac iOS. Remote Take Over support/tools.

Executive/VIP support.

Very Strong Customer skills.

Installation, configuration and maintenance of windows, hardware and software.

Support and troubleshoot windows XP and windows 7/Migrations

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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