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Desktop Support Engineer Jobs in New York (NOW HIRING)

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

Forhyre

Onsite Desktop Support Engineer

New York, NY

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

PTR Global

Desktop Support Engineer II

Manhattan, NY · On-site

$30 - $32/hr

Desktop Support Engineer II (Slack) Location: New York, New York (Remote) Duration: Contract Job ID: 178228 Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to ...

AQR

Desktop Support Engineer

Greenwich, CT

$85K - $100K/yr

... Engineering group. You will report to the Senior Help Desk lead and will work closely across all ... Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new ...

AQR

Desktop Support Engineer

Greenwich, CT · On-site

$85K - $100K/yr

... Engineering group. You will report to the Senior Help Desk lead and will work closely across all ... Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new ...

Avcend

Sr Desktop Support Engineer

Stamford, CT · On-site

On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. • Services delivered at: • 600 Washington Blvd., Stamford, CT (Primary Site) • 35 Nutmeg Drive ...

CME Group

Desktop Support Engineer I

Manhattan, NY · On-site

$33.55 - $55.96/hr

The Desktop Engineer I provides essential technical support for employee workstations and hardware. You will handle day-to-day hardware setups, troubleshooting, and office moves to ensure all staff ...

LincolnIT

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

They are currently seeking a full time Level I/II Desktop Support Engineer to provide support and remediation for workstation issues, troubleshoot and resolve system problems, and install new ...

CME Group

Desktop Support Engineer I

New York, NY · On-site

$33.55 - $55.96/hr

The Desktop Engineer I provides essential technical support for employee workstations and hardware. You will handle day-to-day hardware setups, troubleshooting, and office moves to ensure all staff ...

Cognizant

Senior Desktop Support Engineer

Manhattan, NY · On-site

Cognizant is a leading technology company seeking a Senior Deskside Support Engineer. The role involves providing on-site technical assistance, managing daily operations, and supporting a variety of ...

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Desktop Support Engineer information

See New York salary details

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$29

$49

How much do desktop support engineer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for desktop support engineer in New York is $29.53, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.65 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
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What cities in New York are hiring for Desktop Support Engineer jobs? Cities in New York with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in NY? For Desktop Support Engineer jobs in NY, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in New York as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $61,431 per year, or $29.5 per hour.

Desktop Support Engineer

Forhyre

New York, NY

Full-time

Re-posted 8 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • BSc in Computer Science or relevant field

Note: This is an onsite role @ New York