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Desktop Support Engineer Jobs in New York (NOW HIRING)

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

Forhyre

Onsite Desktop Support Engineer

New York, NY

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

PTR Global

Desktop Support Engineer II

Manhattan, NY · On-site

$30 - $32/hr

Desktop Support Engineer II (Slack) Location: New York, New York (Remote) Duration: Contract Job ID: 178228 Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to ...

City of New York

Desktop Support Engineer

Manhattan, NY · On-site

$60K - $70K/yr

The candidate will join a team of Engineers who supports 750+ users in nine (9) locations. This ... research desktop PC, laptop, laptop hardware, and network related issues - Support IT security ...

Avcend

Sr Desktop Support Engineer

Stamford, CT · On-site

On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. * Services delivered at: * 600 Washington Blvd., Stamford, CT (Primary Site) * 35 Nutmeg Drive, Trumbull ...

AQR

Desktop Support Engineer

Greenwich, CT · On-site

$85K - $100K/yr

... Engineering group. You will report to the Senior Help Desk lead and will work closely across all ... Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new ...

AQR

Desktop Support Engineer

Greenwich, CT

$85K - $100K/yr

... Engineering group. You will report to the Senior Help Desk lead and will work closely across all ... Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new ...

LincolnIT

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

They are currently seeking a full time Level I/II Desktop Support Engineer to provide support and remediation for workstation issues, troubleshoot and resolve system problems, and install new ...

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Desktop Support Engineer information

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$11

$29

$49

How much do desktop support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support engineer in New York is $29.53, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.65 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in New York? The most popular types of Desktop Support Engineer jobs in New York are:
What are popular job titles related to Desktop Support Engineer jobs in New York? For Desktop Support Engineer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in New York look for? The top searched job categories for Desktop Support Engineer jobs in New York are:
What cities in New York are hiring for Desktop Support Engineer jobs? Cities in New York with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in NY? For Desktop Support Engineer jobs in NY, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in New York as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $61,431 per year, or $29.5 per hour.

Desktop Support Engineer

Forhyre

New York, NY

Full-time

Re-posted 15 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • BSc in Computer Science or relevant field

Note: This is an onsite role @ New York