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Desktop Support Engineer Jobs in New York (NOW HIRING)

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20 - $25.50/hr

The Desktop Support role primarily involves providing desktop support to end users, while also learning and developing skills in server and application support. Responsibilities : • Support for all ...

Ampcus Inc

Desktop Support Analyst

White Plains, NY · On-site

$24 - $32.25/hr

Required : • Bachelor's Degree in computer science, engineering or related technical or business discipline. • Minimum 4 years quality experience • Experience in desktop support operating ...

DBI Staffing

Desktop Support Consultant

New York, NY · On-site

$35 - $45/hr

Desktop Support Consultant Job Summary We are seeking a hands-on Desktop Support Consultant to ... Escalate complex technical issues to the appropriate engineering or infrastructure teams when ...

Apex Informatics

Desktop Support

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support role Location: NYC, NY Windows 10 to 11 migration experience is mandatory, and 85% of machines need to be migrated from Windows 10 to Windows 11.

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20.25 - $25.75/hr

The primary function of this role is to provide desktop support to the end users within Clifton, with a secondary function to support, learn and develop in the arena of server and application support.

TEKsystems

Overnight Desktop Support

Mineola, NY

$20 - $25/hr

The ideal candidate will possess strong desktop support experience within large enterprise ... Collaborate with engineering, infrastructure, networking, and application support teams when ...

Artech Information System LLC

desktop support

New York, NY · On-site

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LF2Q Location: new York ,NY 10036 Duration: : 1 year (with possible extension) * Candidates should be able to diagnose and remedy complex Microsoft OS ...

Rumcsi

Desktop Support Supervisor

Manhattan, NY · On-site

$85 - $95/hr

## Desktop Support SupervisorApplylocations: Richmond University Medical Center (Staten Island, NY)time type: Full timeposted on: Posted 18 Days Agojob requisition id: JR102336It's fun to work in a ...

New

TEKsystems

Overnight Desktop Support

Mineola, NY · On-site

$20 - $25/hr

The ideal candidate will possess strong desktop support experience within large enterprise ... Collaborate with engineering, infrastructure, networking, and application support teams when ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY

$22.25 - $28.25/hr

Job Title: Desktop Support Representative Onsite Support Location: NEW York ,NY Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble ...

Artech Information System LLC

desktop support

New York, NY

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

TEKsystems

Overnight Desktop Support

Mineola, NY · On-site

$20 - $25/hr

The ideal candidate will possess strong desktop support experience within large enterprise ... Collaborate with engineering, infrastructure, networking, and application support teams when ...

TEKsystems

Overnight Desktop Support

Mineola, NY · On-site

$20 - $25/hr

The ideal candidate will possess strong desktop support experience within large enterprise ... Collaborate with engineering, infrastructure, networking, and application support teams when ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in New York

Desktop Support Engineer information

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$11

$29

$49

How much do desktop support engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support engineer in New York is $29.53, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.65 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in New York?

The most popular types of Desktop Support Engineer jobs in New York are:

What are popular job titles related to Desktop Support Engineer jobs in New York?

For Desktop Support Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in New York look for?

The top searched job categories for Desktop Support Engineer jobs in New York are:

What cities in New York are hiring for Desktop Support Engineer jobs?

Cities in New York with the most Desktop Support Engineer job openings:

What are popular job titles related to Desktop Support Engineer jobs in NY?

For Desktop Support Engineer jobs in NY, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,431 per year, or $29.5 per hour.

DESKTOP SUPPORT

Infojini Inc

Mahwah, NJ • On-site

$20 - $25.50/hr

Full-time

Re-posted 21 days ago

Job description

Job Summary:
Infojini Inc is a full service IT consulting and staffing firm recognized for its rapid growth in the IT services sector. The Desktop Support role primarily involves providing desktop support to end users, while also learning and developing skills in server and application support.
Responsibilities:
• Support for all Windows services and applications for desktop at Clifton
• Support for all MAC services and applications for desktop at Clifton
• End user support on all corporate platforms including mobile devices
• Regular maintenance and updates to all applications and desktop hardware
• Monitoring all Clifton desktop systems to ensure error detection as early as possible
• Ensuring the security of desktop and mobile devices
• Ensuring uptime of all desktop systems in line with any SLAs
• Providing regular progress reports to line manager
• Ensuring assigned service desk tasks are kept up to date and that support issues are resolved in a timely manner
• Ensuring sufficient monitoring and alerting is in place for all relevant desktop systems
• Keeping asset and change management systems up to date at all times
• Documenting all work and ensuring measures are in place to allow others to pick up support and project work where necessary
• Quick learner and a ’can-do’ attitude.
Qualifications:
Required:
• Excellent technical, initiative and communication skills
• First class awareness of the environment across all platforms
• Regular updates of project progress and key activities communicated to line manager
• Monitoring and updating service desk queues in accordance with service desk processes
• Support for all Windows services and applications for desktop
• Support for all MAC services and applications for desktop
• End user support on all corporate platforms including mobile devices
• Regular maintenance and updates to all applications and desktop hardware
• Monitoring all Clifton desktop systems to ensure error detection as early as possible
• Ensuring the security of desktop and mobile devices
• Ensuring uptime of all desktop systems in line with any SLAs
• Providing regular progress reports to line manager
• Ensuring assigned service desk tasks are kept up to date and that support issues are resolved in a timely manner
• Ensuring sufficient monitoring and alerting is in place for all relevant desktop systems
• Keeping asset and change management systems up to date at all times
• Documenting all work and ensuring measures are in place to allow others to pick up support and project work where necessary
• Quick learner and a 'can-do' attitude
• Windows and Apple desktop and application support
• Virus Protection and Updates
• Security Patching
• Keeping all documentation and diagrams up to date and accurate
• Performing all daily checks consistently and resolving issues
• Windows 7, MAC OSX & Linux
• SCCM
• Sophos
• Office 2010/2013
• iOS, Android & Blackberry devices
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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