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Desktop Support Engineer Jobs in New York (NOW HIRING)

The Atlantic Group

IT Support Engineer

Greenwich, CT · On-site

... Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer ... Desktop Support Candidate will be involved in all aspects of on-premise desktop support in a ...

Amtex Systems Inc

Deskside Support

New York, NY · On-site

... Engineer Duration - 1+ year Locations - NYC, San Francisco, CA/ Atlanta, GA/ Princeton, NJ/ Wilmington, DE/ Boston, MA/ Seattle, WA/ Chicago, IL Required Experience * 4 8 years in IT Desktop Support ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY

$22.25 - $28.25/hr

Desktop support Purchase ,NY DURATION 3 DAYS Desktop support skills Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

Bachelor's Degree in computer science, engineering or related technical or business discipline. Minimum 4 years quality experience Experience in desktop support operating systems. Advanced degree ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20 - $25.50/hr

The Desktop Support role primarily involves providing desktop support to end users, while also learning and developing skills in server and application support. Responsibilities : • Support for all ...

Apex Informatics

Desktop Support

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support role Location: NYC, NY Windows 10 to 11 migration experience is mandatory, and 85% of machines need to be migrated from Windows 10 to Windows 11.

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ

$20.25 - $25.75/hr

The primary function of this role is to provide desktop support to the end users within Clifton, with a secondary function to support, learn and develop in the arena of server and application support.

Artech Information System LLC

desktop support

New York, NY

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in New York

Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support engineer in New York is $29.53, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.65 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
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What cities in New York are hiring for Desktop Support Engineer jobs? Cities in New York with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in NY? For Desktop Support Engineer jobs in NY, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in New York as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $61,431 per year, or $29.5 per hour.

Desktop Support Technician - Overnight Shift- Onsite

Lincoln IT

New York, NY • On-site

$28 - $30/hr

Contractor

Re-posted 12 days ago

Job description

Job Overview
We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix.
Responsibilities
  • Provide phone support and on-site remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide onsite installations of new software and upgrades
  • Provide installation of service Packs and security updates
  • Provide onsite support and installations to clients 
  • Provide Desktop support including analyzing and resolving end-user issues
  • Provide printer troubleshooting 
Skills & Experience
  • Knowledge of MAC and Windows operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Reliable, who can work with little to no supervision
  • Excellent written and verbal communication skills
  • Knowledge of Cisco Phone Systems a plus
  • Certifications a plus

Company Overview
Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
 

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