ZipRecruiter

Log In

1

Desktop Support Engineer Jobs in New York (NOW HIRING)

MMD Services, Inc

Sr. Desktop Engineer

Manhattan, NY · On-site

This Senior Desktop Support Engineer provides technical support and administration for internal end-user software, hardware, and connectivity. We seek a proactive, motivated technical expert who can ...

3B Staffing LLC

Desktop Support

Manhattan, NY · On-site

$42.86/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York, NY - 10017 (Onsite) Client: Guggenheim Partners, LLC Pay Rate: $42.86.00hr. on w2 USC, TN, H4-ead ...

3B Staffing LLC

Desktop Support

Manhattan, NY · On-site

$42.86/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York, NY - 10017 (Onsite) Client: Guggenheim Partners, LLC Pay Rate: $42.86.00hr. on w2 USC, TN, H4-ead ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY · On-site

$22.25 - $28.25/hr

Desktop support Purchase ,NY DURATION 3 DAYS Desktop support skills Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications ...

Amtex Systems Inc

Deskside Support

New York, NY · On-site

... Engineer Duration - 1+ year Locations - NYC, San Francisco, CA/ Atlanta, GA/ Princeton, NJ/ Wilmington, DE/ Boston, MA/ Seattle, WA/ Chicago, IL Required Experience * 4 8 years in IT Desktop Support ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

Bachelor's Degree in computer science, engineering or related technical or business discipline. Minimum 4 years quality experience Experience in desktop support operating systems. Advanced degree ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in New York

Desktop Support Engineer information

See New York salary details

$11

$29

$49

How much do desktop support engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support engineer in New York is $29.53, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.65 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in New York?

The most popular types of Desktop Support Engineer jobs in New York are:

What are popular job titles related to Desktop Support Engineer jobs in New York?

For Desktop Support Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in New York look for?

The top searched job categories for Desktop Support Engineer jobs in New York are:

What cities in New York are hiring for Desktop Support Engineer jobs?

Cities in New York with the most Desktop Support Engineer job openings:

What are popular job titles related to Desktop Support Engineer jobs in NY?

For Desktop Support Engineer jobs in NY, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,431 per year, or $29.5 per hour.

Desktop Support Engineer (1289)

Axtria, Inc.

Berkeley Heights, NJ • On-site

$50K - $60K/yr

Full-time

Posted 16 days ago

Job description

Company Overview:

Axtria is a leading global provider of cloud software and data analytics tailored for the Life Sciences industry. Since our inception in 2010, we have pioneered technology-driven solutions to revolutionize the commercialization journey, driving sales growth, and enhancing patient healthcare outcomes. Committed to impacting millions of lives positively, our innovative platforms deploy cutting-edge Artificial Intelligence and Machine Learning technologies. With a presence in over 30 countries, Axtria is a key player in delivering commercial solutions to the Life Sciences sector, consistently recognized for our growth and technological advancements.

Onsite Requirement: 5 days
Role & Responsibilities

  • Work closely with our Project Directors, Project Teams and our clients to meet systems and infrastructure needs
  • Diagnose hardware and software problems and replace defective components.
  • Maintain and administer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Monitor network and server performance
  • Research new technology and implement it or recommend its implementation.
  • Coordinate with vendors in order to get the adequate support and replacement of faulty parts and services
  • Provide quality Tier-I support to end-users as well as deployment projects.
  • Provide support Windows OS 10 and 11 environment. Active Directory, office365, Cloud server system.
  • Provision mobile computing devices and resolve connectivity issues.
  • Assists users with technical issues via telephone, e-mail, Remote or in person.
  • Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.
  • Document problem resolutions within trouble tickets and maintain written documentation.
  • Equipment setup for new hires/terms/transfers.
  • Documentation of everything - systems, processes, network diagrams.
  • Provide Asset management support for Hardware/software/Conference technology working with Global IT team.
  • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
  • Provide timely solutions to end-user computer hardware/networking/software issues.

Desired Skills & Experience

  • 2+ year experience as System Administrator
  • Master’s degree in Computer Science or equivalent, MCSA or MCSE and CCNA certified
  • Excellent Windows Server 2008\2012 implementation & administration skills
  • Good knowledge of Active Directory, Group Policy and Exchange 2010
  • Excellent Windows client OS skills - Windows 10 and 11
  • Working knowledge of Linux
  • Knowledge of ADFS and Office 365
  • Solid understanding of LAN and WAN networking
  • Cloud Platform management and Support
  • Creation, maintenance (patches, etc.) and monitoring of servers in multiple environments (production, staging, development) on cloud environment
  • Design, build, support and maintenance of complex, quality infrastructure-based solutions.
  • Excellent knowledge of backup solutions and principles
  • Laptop, desktop and mobile devices troubleshooting Skill
  • Information Security will be added advantage

Pay Transparency Laws 
Salary range or hourly pay range for the position 
 
The salary range for this position is $50,000 to $60,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. 
 
The salary range reflected is based on a primary work location of Berkeley Heights, New Jersey. The actual salary may vary for applicants in a different geographic location. 


#LI-DM1

Powered by JazzHR

3xFaZi0mzy