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Apple Mac Support Jobs (NOW HIRING)

Akima, LLC

MAC Engineer II

Ashburn, VA · On-site

Cloud Lake is looking for a Mac Engineer II to work in Ashburn, VA. As an integral member of the ... Apple Certified Support Professional (ACSP), ServiceNow, M365 / Active Directory, networking ...

Apple

Display Module Engineer

Bodega Bay, CA · On-site

$129K - $225K/yr

Apple's Mac Display Engineering team is seeking a talented and driven Display Engineer to lead the ... support development and ramp at supplier sites Preferred Qualifications MS, or PhD in EE, Optics ...

US IT Solutions Inc

Apple Support Technician

Sacramento, CA · On-site

$23 - $31.50/hr

These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware ...

Artech Information System LLC

DESKTOP SUPPORT

Anchorage, AK · On-site

$20.75 - $26.25/hr

Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with ... Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac ...

US IT Solutions Inc

Apple Support Technician

Sacramento, CA · On-site

$23 - $31.50/hr

These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware ...

Ovation Workplace Services Inc.

Be Seen First

IT Walk up Support - Tech Bar

Beaverton, OR · On-site

$20 - $24/hr

Tech Bar - Walk- up Support We are seeking a proactive and customer-focused IT Support Technician ... Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments.

Artech Information System LLC

desktop support

Anchorage, AK

$20.75 - $26.25/hr

Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with ... Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac ...

Artech Information System LLC

desktop support

Atlanta, GA · On-site

$19.50 - $24.75/hr

Deskside Support Representative Distributed Client Services Job ID: # 17-71936 Location: atlanta,GA ... Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac ...

Ovation Workplace Services Inc.

Be Seen First

IT Walk up Support - Tech Bar

Vancouver, WA · On-site

$20 - $24/hr

Tech Bar - Walk- up Support We are seeking a proactive and customer-focused IT Support Technician ... Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments.

Apple

Display Module Engineer

Bodega Bay, CA · On-site

$184K - $324K/yr

Apple's Mac Display Engineering team is seeking a talented and driven Display Engineer to lead the ... support development and ramp at supplier sites Preferred Qualifications MS, or PhD in EE, Optics ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Imaging of Mac's using Netboot/Netimage or similar product such as Casper. Keep clients up to date ... other Apple end-user products and support elements. Ability to travel to and from clients sites.

JustMarkets

$15.50 - $20.75/hr

Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards) * Stable internet connection We offer * Working for a dynamically growing company * Trainee period

Detroit IT

Apple Support Specialist

Troy, MI · On-site

... Mac's using Netboot/Netimage or similar product such as Casper. • Keep clients up to date ... Apple end-user products and support elements. • Ability to travel to and from clients sites. • ...

Artech Information System LLC

desktop support

Anchorage, AK · On-site

$20.75 - $26.25/hr

Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with ... Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac ...

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All JobsApple Mac Support Jobs

Apple Mac Support information

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How much do apple mac support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for apple mac support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Apple Mac Support specialist?

An Apple Mac Support specialist is a professional who provides technical assistance and troubleshooting for Apple Macintosh computers and related devices. Their responsibilities include diagnosing hardware and software issues, assisting users with system updates, installing applications, and resolving connectivity problems. They support both individual users and organizations to ensure smooth operation of Apple products and to maximize productivity. These specialists may work in-person, remotely, or as part of an IT support team.

What are some common challenges faced by Apple Mac Support professionals, and how can they effectively address them?

Apple Mac Support professionals often encounter issues such as software compatibility problems, hardware troubleshooting, and managing system updates across multiple devices. They may also face challenges in helping users transition from other operating systems or in supporting a wide range of devices in a mixed-technology environment. To handle these effectively, it's important to stay updated on the latest macOS releases, utilize Apple's official support tools, and maintain strong communication skills to guide users through solutions. Collaborating closely with IT teams and end-users ensures prompt issue resolution and continuous learning.

What are the key skills and qualifications needed to thrive as an Apple Mac Support specialist, and why are they important?

To thrive as an Apple Mac Support Specialist, you need strong technical troubleshooting abilities with macOS, a solid understanding of Apple hardware/software, and relevant IT certifications such as Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and ticketing systems like Zendesk is commonly required. Excellent problem-solving, patience, and clear communication skills help you effectively assist users and resolve issues. These competencies ensure efficient resolution of technical problems, high user satisfaction, and smooth operation of Apple environments.

What is the difference between Apple Mac Support vs Apple Genius?

AspectApple Mac SupportApple Genius
CertificationsBasic Apple certifications, technical trainingAdvanced certifications, in-depth product knowledge
Work EnvironmentHelp desks, remote support, on-site repairsIn-store customer service, technical troubleshooting
Job FocusDiagnosing and fixing hardware/software issuesCustomer consultations, complex repairs, product advice

Apple Mac Support primarily handles troubleshooting, repairs, and technical assistance for Mac users, often in help desks or remote settings. Apple Geniuses work directly with customers in Apple Stores, providing in-depth technical support and product guidance. While both roles require technical knowledge, Geniuses typically have more advanced certifications and focus on complex issues and customer experience.

More about Apple Mac Support jobs

What states have the most Apple Mac Support jobs?

States with the most job openings for Apple Mac Support jobs include:

What are popular job titles related to Apple Mac Support jobs?

For Apple Mac Support jobs, the most frequently searched job titles are:

Apple Mac Support jobs near you
Infographic showing various Apple Mac Support job openings in the United States as of September 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Information Technologist (Full-time)

Decatur, GA • On-site

Academy Of Scholars
See more jobs at Academy Of Scholarsexternal

Full-time

Re-posted 13 days ago

Key responsibilities

  • Provides technical support by troubleshooting hardware, software, network, and instructional technology incidents.

  • Maintains and updates documentation, and communicates with clients, vendors, and staff regarding technical issues and updates.

  • Monitors and maintains network connections to devices such as printers, switches, servers, and wireless access points.

Job description

The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school’s technology to a new level while at the same time improving and maintaining customer support.

The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision.

*****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks

Duties & Responsibilities

  • Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems
  • Ensure all documentation is properly maintained and updated in a timely manner.
  • Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters.
  • Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points.

Expectations

  • Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems.
  • Strong verbal and written communication skills.
  • Must be customer service and detail oriented.

Qualifications

  • Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment.

Experience

  • Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks.
  • Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus)
  • Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus.
  • Microsoft Office 365 (Teams is a Plus)
  • Server Hardware
  • Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management

Certification: 

  • Apple or Microsoft Technology and/or CompTIA certification(s) preferred
  • Google Admin Certification or equivalent experience preferred

Education:

  • BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience

Experience: 

  • A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments
  • Working in academic environment: 2 years (Preferred)
  • Administering Chromebook: 2 years (Preferred)
  • Apple/Mac device: 2 years (Preferred)
  • Google Education: 2 years (Preferred)
  • Mobile Device Management: 2 years (Preferred)
  • WordPress: 2 years (Preferred)

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