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Apple Mac Support Jobs (NOW HIRING)

eTeam

Customer Service Engineer (L2)

Andover, MA · On-site

... Apple/Mac support experience preferred Company : eTeam is a staffing agency that also provides payrolling services. Founded in 1999, the company is headquartered in Somerset, USA, with a team of 501 ...

TEKsystems

IT Refresh Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

TEKsystems

IT Refresh Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

TEKsystems

IT Refresh Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

Caresoft Inc.

Technical Support Analyst

Forsyth, GA · On-site

$33 - $37/hr

Proficiency with Google Admin Console, Chrome Management Console and Google workspace Proficiency in Apple products and Mac support Knowledge of network connectivity, Wi-Fi troubleshooting and ...

TEKsystems

IT Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

TEKsystems c/o Allegis Group

IT Technician

Manhattan, NY · On-site

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

TEKsystems

IT Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

Kavaliro

Mac Engineer

Woodland Park, CO · On-site

Our client is seeking a Mac Engineer for an exciting contract to hire opportunity. This position is ... for macOS and Apple hardware support needs. Must have strong leadership skills, be able to ...

Akima, LLC

MAC Engineer II

Ashburn, VA · On-site

Cloud Lake is looking for a Mac Engineer II to work in Ashburn, VA. As an integral member of the ... Apple Certified Support Professional (ACSP), ServiceNow, M365 / Active Directory, networking ...

Academy of Scholars

Network Administrator

Decatur, GA · On-site

Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities * Provides technical support to clients in the form of answering questions, troubleshooting to ...

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All JobsApple Mac Support Jobs

Apple Mac Support information

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How much do apple mac support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for apple mac support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Apple Mac Support specialist?

An Apple Mac Support specialist is a professional who provides technical assistance and troubleshooting for Apple Macintosh computers and related devices. Their responsibilities include diagnosing hardware and software issues, assisting users with system updates, installing applications, and resolving connectivity problems. They support both individual users and organizations to ensure smooth operation of Apple products and to maximize productivity. These specialists may work in-person, remotely, or as part of an IT support team.

What are some common challenges faced by Apple Mac Support professionals, and how can they effectively address them?

Apple Mac Support professionals often encounter issues such as software compatibility problems, hardware troubleshooting, and managing system updates across multiple devices. They may also face challenges in helping users transition from other operating systems or in supporting a wide range of devices in a mixed-technology environment. To handle these effectively, it's important to stay updated on the latest macOS releases, utilize Apple's official support tools, and maintain strong communication skills to guide users through solutions. Collaborating closely with IT teams and end-users ensures prompt issue resolution and continuous learning.

What are the key skills and qualifications needed to thrive as an Apple Mac Support specialist, and why are they important?

To thrive as an Apple Mac Support Specialist, you need strong technical troubleshooting abilities with macOS, a solid understanding of Apple hardware/software, and relevant IT certifications such as Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and ticketing systems like Zendesk is commonly required. Excellent problem-solving, patience, and clear communication skills help you effectively assist users and resolve issues. These competencies ensure efficient resolution of technical problems, high user satisfaction, and smooth operation of Apple environments.

What is the difference between Apple Mac Support vs Apple Genius?

AspectApple Mac SupportApple Genius
CertificationsBasic Apple certifications, technical trainingAdvanced certifications, in-depth product knowledge
Work EnvironmentHelp desks, remote support, on-site repairsIn-store customer service, technical troubleshooting
Job FocusDiagnosing and fixing hardware/software issuesCustomer consultations, complex repairs, product advice

Apple Mac Support primarily handles troubleshooting, repairs, and technical assistance for Mac users, often in help desks or remote settings. Apple Geniuses work directly with customers in Apple Stores, providing in-depth technical support and product guidance. While both roles require technical knowledge, Geniuses typically have more advanced certifications and focus on complex issues and customer experience.

More about Apple Mac Support jobs

What states have the most Apple Mac Support jobs?

States with the most job openings for Apple Mac Support jobs include:

What job categories do people searching Apple Mac Support jobs look for?

The top searched job categories for Apple Mac Support jobs are:

Apple Mac Support jobs near you
Infographic showing various Apple Mac Support job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 10% Part Time, 3% Temporary, and 17% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Customer Service Engineer (L2)

eTeam

Andover, MA • On-site

Full-time

Re-posted 9 days ago

Job description

Job Summary:
eTeam is a staffing company, and they are seeking a Customer Service Engineer (L2) to provide technical support. The role involves troubleshooting hardware and software issues, managing IT asset inventory, and delivering excellent customer service in an enterprise environment.
Responsibilities:
• Provide Level 2 desktop and end-user technical support
• Deliver onsite (deskside) and remote support to end users
• Troubleshoot and resolve hardware, software, and access-related issues
• Support Windows desktops/laptops and perform break/fix repairs
• Perform laptop provisioning, imaging, deployment, and configuration
• Support onboarding activities and end-user setup
• Manage and update tickets using ticketing systems
• Maintain IT asset inventory and track device lifecycle activities
• Coordinate with internal IT teams for escalations and issue resolution
• Provide strong customer service and timely ticket resolution
• Support day-to-day IT operations in an enterprise environment
Qualifications:
Required:
• 3 years of Desktop Support / IT Support experience
• Strong Level 2 desktop troubleshooting experience
• Hands-on experience with Windows OS support
• Experience with Active Directory
• Experience with SCCM and device imaging/deployment
• Experience with Microsoft 365 / Outlook
• Experience with ServiceNow or comparable ticketing systems
• Strong communication and customer service skills
• Experience supporting enterprise/corporate environments
Preferred:
• Basic Apple/Mac support experience preferred
Company:
eTeam is a staffing agency that also provides payrolling services. Founded in 1999, the company is headquartered in Somerset, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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