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Full Time Freshservice Administrator Jobs (NOW HIRING)

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL

$20.25 - $28/hr

Tampa, FL Job Type: Full-time Job Summary: We are seeking a highly motivated and skilled IT ... Collaborate with Salesforce Administrators, Developers, and other IT teams to resolve complex ...

Shoreline Marine Company

Senior IT Specialist

Chicago, IL · On-site

$95K - $110K/yr

Senior IT Specialist Shoreline Sightseeing | Chicago, IL (On-site) | Full-Time, Tuesday-Saturday ... Administer and troubleshoot Windows desktops, laptops, and servers, ensuring performance and ...

Shoreline Marine Company

Senior IT Specialist

Chicago, IL · On-site

$95K - $110K/yr

Senior IT Specialist Shoreline Sightseeing | Chicago, IL (On-site) | Full-Time, Tuesday-Saturday ... Administer and troubleshoot Windows desktops, laptops, and servers, ensuring performance and ...

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL · On-site

$20.25 - $28/hr

Tampa, FL Job Type: Full-time Job Summary: We are seeking a highly motivated and skilled IT ... Collaborate with Salesforce Administrators, Developers, and other IT teams to resolve complex ...

NinjaOne

Service Desk Technician

Tampa, FL · On-site

Collaborate with senior technicians and administrators, you will gain hands-on experience with ... Document troubleshooting steps and resolution details clearly in FreshService to support team ...

LHH US

IT Help Desk

Uniondale, NY · On-site

$28 - $32/hr

Use Freshservice or a similar ticketing system to manage and document support requests ... Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D ...

NinjaOne

Service Desk Technician

Tampa, FL

Collaborate with senior technicians and administrators, you will gain hands-on experience with ... Document troubleshooting steps and resolution details clearly in FreshService to support team ...

NinjaOne

Service Desk Technician

Tampa, FL

Collaborate with senior technicians and administrators, you will gain hands-on experience with ... Document troubleshooting steps and resolution details clearly in FreshService to support team ...

NinjaOne

Service Desk Technician

Tampa, FL · On-site

Collaborate with senior technicians and administrators, you will gain hands-on experience with ... Document troubleshooting steps and resolution details clearly in FreshService to support team ...

PrideStaff

IT Desktop Support Technician

Houston, TX · On-site

$18 - $22/hr

Houston, TX 77090 (On-site) Position Type: Full-Time Schedule: Monday - Friday, Standard Business ... Modern Desktop Administrator Associate certifications. * Experience with automated deployment tools ...

Atos

SD

Chicago IL, Job Type: full time The IAM SailPoint Administrator is responsible for the day-to-day ... Support connector configuration and maintenance for Active Directory, Entra ID, Epic, FreshService ...

Evapco

IT Service Desk Manager

Taneytown, MD · On-site

$100K - $150K/yr

This is a full-time, on-site position at Evapco's corporate headquarters in Taneytown, Maryland ... Serve as the business owner and administrator for IT Service Management system, including queue ...

AKIRA

IT Support Specialist - Retail

Chicago, IL

Monitor and administer store networks, resolving connectivity issues and maintaining network ... We offer competitive benefits for full-time employees, including Medical, Dental, Vision, Pet ...

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Full Time Freshservice Administrator information

What is the difference between Full Time Freshservice Administrator vs Full Time ServiceNow Administrator?

AspectFull Time Freshservice AdministratorFull Time ServiceNow Administrator
CertificationsFreshservice Certified Administrator, ITILServiceNow Certified System Administrator, ITIL
Work EnvironmentIT service management platforms, cloud-basedEnterprise ITSM, cloud and on-premise environments
Industry UsageSMBs to large enterprises using FreshserviceLarge enterprises, complex IT environments

The Full Time Freshservice Administrator focuses on managing and optimizing Freshservice ITSM platform, often in mid-sized organizations. In contrast, the Full Time ServiceNow Administrator handles more complex ITSM solutions in larger enterprises. Both roles require ITIL knowledge and certifications, but their platform focus and organizational scale differ.

More about Full Time Freshservice Administrator jobs
What are the most commonly searched types of Freshservice Administrator jobs? The most popular types of Freshservice Administrator jobs are:
What job categories do people searching Full Time Freshservice Administrator jobs look for? The top searched job categories for Full Time Freshservice Administrator jobs are:
Full Time Freshservice Administrator jobs near you
Infographic showing various Full Time Freshservice Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Administrator, IT Systems

Riviera Dining Group Inc

Miami, FL • On-site

$85K - $90K/yr

Full-time

Posted 5 days ago

Job description

About the Role

Riviera Dining Group is hiring a full-time, on-site IT Systems Administrator to lead network administration, Microsoft 365 administration, and end-user technical support across our restaurant and hospitality venues. This is an active, mobile, hands-on position — expect to be on your feet, on ladders, in server closets, and on the restaurant floor during service. If you're looking for a remote or desk-bound systems administrator role, this isn't it.

Key Responsibilities

Network Infrastructure & Cisco Meraki Administration

  • Manage and maintain Cisco Meraki networking hardware — switches, routers, firewalls, and wireless access points — across multiple physical locations
  • Monitor network performance, deploy upgrades, and troubleshoot connectivity issues on-site
  • Physically install, rack, cable, and replace network hardware in venue IDF/server closets

Microsoft 365 & SharePoint Administration

  • Administer Office 365 / Microsoft 365, including Exchange Online, Microsoft Teams, and OneDrive
  • Build and maintain SharePoint Online sites for internal documentation and collaboration

Help Desk & End-User Support

  • Serve as primary point of contact for internal IT support tickets through a modern ticketing system
  • Troubleshoot hardware, software, network, and Toast POS issues for team members — including in-person support during active service hours
  • Execute IT onboarding and offboarding: account provisioning, hardware setup, imaging, and access control

Salesforce & Application Management

  • Manage user roles, permissions, and integrations within Slack
  • Partner with stakeholders to ensure Salesforce supports business processes effectively

IT Security & Compliance

  • Implement and maintain IT security best practices: data backup, antivirus, patch management, and access control
  • Ensure compliance with relevant standards and internal policies

Vendor & IT Asset Management

  • Manage third-party vendor relationships for software licensing, hardware procurement, and IT services
  • Track and maintain hardware and software IT asset inventories
Qualifications
  • Bachelor's degree in Computer Science or Information Technology preferred
  • 5+ years of IT support and systems administration experience, including 2+ years in a lead or managerial role
  • Strong hands-on experience with Cisco Meraki networking equipment
  • Proficiency with Microsoft 365 admin center and SharePoint Online
  • Working knowledge of Slack administration
  • Familiarity with ticketing systems (Zendesk, Freshservice, Jira, or similar)
  • Ability to work independently, prioritize competing requests, and respond under time pressure
Work Environment & Physical Requirements

This is not a sedentary position. The IT Systems Administrator role requires:

  • Regular travel between venue locations throughout the workday
  • Standing, walking, bending, kneeling, and crouching for extended periods
  • Climbing ladders and working in confined spaces (server closets, above-ceiling cable runs, under-counter POS installations)
  • Lifting and carrying equipment up to 50 lbs
  • Availability for evenings, weekends, and holidays as business needs require, including support during active restaurant service
  • Working in a fast-paced restaurant environment with varying noise levels and temperatures
  • This is not an exhaustive list of responsibilities.

DESIRED SKILLS:


  • Strong analytical and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to document processes clearly and thoroughly.
  • Certifications such as CCNA, Microsoft 365 Certified: Modern Desktop Administrator Associate, or Salesforce Administrator are a plus.

Physical Demands And Work Environment:

  • General office assignments (typing), which lends itself to repetitive motion.
  • Sitting in a stationary position for several hours within the day.
  • Must be able to lift up to 50lbs