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Onsite It Support Jobs (NOW HIRING)

Z-TECH Associates

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Onsite IT Support Engineer

Fall River, MA · On-site

$80K - $95K/yr

Deliver exceptional onsite and remote IT support. * Troubleshoot and resolve issues involving Microsoft 365, Windows, networking, cloud services, and security platforms. * Deploy and configure ...

Matrix Global

IT Support Specialist

Jersey City, NJ · On-site +1

Description IT Support Specialist (Onsite/Hybrid) Position Overview We are seeking an experienced IT Support Specialist to provide onsite and remote operational IT support within a fast-paced ...

Addison Group

IT Support Specialist

Oklahoma City, OK · On-site

$50K - $65K/yr

Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Job Summary We are seeking an IT Support Specialist to provide onsite technical support ...

Addison Group

IT Support Specialist

Oklahoma City, OK · On-site

$50K - $65K/yr

Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Job Summary We are seeking an IT Support Specialist to provide onsite technical support ...

Geotab

IT Support Specialist

Atlanta, GA

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ... Perform advanced, systematic remote and onsite troubleshooting across Windows, macOS, Linux/Ubuntu ...

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension ... Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM (Two days per week: 10 ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys, Inc.

IT Support Technician

Florence, OR · On-site

$20.50 - $28/hr

MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users and common ...

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Onsite It Support information

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How much do onsite it support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for onsite it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Onsite IT Support specialist, and why are they important?

To thrive as an Onsite IT Support specialist, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote diagnostic tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills set exceptional IT support professionals apart. These skills are crucial for resolving technical issues efficiently and ensuring smooth business operations with minimal downtime.

What are some common challenges faced by Onsite IT Support professionals, and how are they typically addressed?

Onsite IT Support professionals often encounter challenges such as quickly diagnosing diverse technical issues, managing urgent requests from multiple users simultaneously, and adapting to rapidly changing technologies. These challenges are typically addressed through continuous training, effective communication with end-users, and prioritizing tasks based on urgency and business impact. Additionally, successful IT support staff often collaborate closely with remote support teams and escalate more complex problems to specialized technical experts when necessary.

What is onsite IT support?

Onsite IT support refers to technical assistance provided in person at a business or client's location, rather than remotely. This type of support is crucial for resolving hardware issues, setting up equipment, troubleshooting network problems, and providing hands-on help that cannot be addressed online. Onsite IT support professionals ensure that technology systems run smoothly, minimize downtime, and help users with immediate technical problems. Their presence allows for quicker diagnosis and repair of issues that require physical intervention.
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What cities are hiring for Onsite It Support jobs? Cities with the most Onsite It Support job openings:
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Onsite It Support jobs near you
Infographic showing various Onsite It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Onsite IT Support Specialist

ARCO a Family of Construction Companies

Riverside, MO • On-site

$28K/mo

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

ABOUT YOU
Do you thrive in a fast-paced, active construction environment? Do you enjoy solving technology issues quickly and keeping field teams productive? Are you comfortable being the go-to onsite resource for connectivity, desktop support, and jobsite technology needs? If the answer is "Yes!" then we have an exciting opportunity for you. We are ARCO, a Family of Construction Companies.
This role is focused on execution, issue resolution, service continuity, and minimizing field downtime in an active construction environment. The position is responsible for maintaining reliable connectivity, supporting end-user technology, coordinating with internal IT teams and external service providers, and quickly resolving issues that could impact business continuity, field productivity, or jobsite operations.
WHAT WE CAN OFFER YOU
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
  • Industry-leading performance-based bonus program
  • Employee Stock Ownership Plan (ESOP)
  • Traditional and Roth 401k
  • Tuition reimbursement for associates
  • Scholarship for associates' children up to $28,000 per child
  • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
  • 1-week paid volunteer leave each year
  • 100% charitable match
  • Medical, dental, and vision insurance coverage
  • 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country - constructing a team of experts in architecture, design, engineering, project management, and business services.
A DAY IN THE LIFE
  • Serve as the primary point of contact for onsite field technology support at mission-critical job sites
  • Provide daily hands-on support for Superintendents, project teams, and field staff
  • Own onsite issue intake, triage, follow-up, and closure for field technology needs
  • Troubleshoot and resolve Wi-Fi network issues affecting site connectivity and end-user productivity
  • Coordinate with managed service providers (MSPs), internet vendors, and other third-party partners to address onsite internet outages, performance issues, and escalation items
  • Support and troubleshoot Starlink connectivity and related hardware at remote or temporary job sites
  • Provide support for 5G mobile network connectivity, including hotspots, routers, and mobile failover solutions
  • Troubleshoot desktop, laptop, docking station, monitor, printer, scanner, and peripheral issues
  • Diagnose and resolve software, hardware, Windows, and Microsoft 365 issues in a timely manner
  • Support Procore users with navigation, access, permissions, and basic functionality troubleshooting
  • Assist with setup, imaging, deployment, onboarding, and maintenance of onsite IT equipment and network devices
  • Document incidents, resolutions, recurring issues, and action items in an organized manner to support service improvement and operational continuity
  • Follow defined support processes, escalation paths, and ticket management expectations to ensure issues are properly tracked and resolved
  • Proactively identify recurring issues and recommend practical solutions to reduce field downtime
  • Partner with internal IT teams and field leadership to ensure support issues are prioritized and resolved with urgency

NECESSARY QUALIFICATIONS
  • 3-5 years of experience in onsite IT support, desktop support, or field support roles
  • Strong working knowledge of Windows environments and Microsoft 365
  • Experience troubleshooting Wi-Fi networks in business or job site environments
  • Experience working with MSPs, internet service providers, or third-party vendors to restore or improve on-site connectivity
  • Hands-on experience supporting desktop and end-user computing environments
  • Working knowledge of networking fundamentals, including wireless connectivity, internet troubleshooting, device configuration, and mobile connectivity solutions
  • Experience supporting mission-critical environments where responsiveness, uptime, and field productivity are essential
  • Strong problem-solving skills with the ability to work independently onsite and make sound decisions within established support processes
  • Strong communication skills and the ability to support non-technical field personnel while coordinating effectively with technical teams, vendors, and business stakeholders
  • Experience documenting work, managing tickets, and maintaining clear follow-up through issue resolution
  • Ability to be physically present on-site for 8 to 9 hours per day
  • Ability to move throughout large construction sites and active project areas for extended periods of time
  • Ability to safely access elevated work areas using ladders, personnel lifts, or boom lifts in accordance with site safety requirements and training
  • Ability to comply with site safety standards, including required PPE and jobsite access protocols

MAKE YOUR MOVE
We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,550 design-build projects nationwide. We ranked #6 on ENR's Design-Build Firms list and #29 on ENR's Top 400 Contractors list of 2025. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, "Yes!" we look forward to meeting you.
ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO's Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates.#LI-KL1 #LI-Onsite
LEGAL DISCLAIMER
EOE, including disability/vets
ARCO a Family of Construction logo

About ARCO a Family of Construction

Sourced by ZipRecruiter

Established in 1992 as The ARCO Way, this design‑build general contracting firm has grown to 48 regional offices across the U.S., with more than 1,000 associates delivering over $5 billion in construction annually. As one of the nation's top design‑build firms, ARCO specializes in cold‑storage, warehouses, laboratories, multi‑family housing, senior‑care campuses, food & beverage processing, data centers, and controlled‑environment agriculture. Their client base spans coast‑to‑coast repeat relationships in both commercial and specialty sectors.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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