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Onsite It Support Jobs (NOW HIRING)

T2Group

Onsite IT Support Technician

Redondo Beach, CA · On-site

$22.75 - $31.25/hr

Role Summary T2 Group is hiring an Onsite IT Support Technician for a full-time onsite position in Costa Mesa. This role supports end users directly, resolves day-to-day technology issues, maintains ...

Matrix Global

IT Support Specialist

Jersey City, NJ · On-site +1

Description IT Support Specialist (Onsite/Hybrid) Position Overview We are seeking an experienced IT Support Specialist to provide onsite and remote operational IT support within a fast-paced ...

New

Zones LLC.

Tier 1 Onsite IT Support Technician

Tampa, FL · On-site

$35 - $37/wk

Monday through Friday 8am - 5pm The Tier 1 Onsite IT Support Technician provides dedicated, onsite end-user support as part of a managed services delivery model. This role is responsible for ...

Mondo

IT Support Engineer

San Francisco, CA · On-site

$55 - $65/hr

Onsite IT Support Engineer, Onsite - San Francisco Bay Area, CA. Start date is ASAP for this 6-month Contract-to-Hire position. Job Title: Onsite IT Support Engineer Location-Type: Hybrid (3 days ...

SERVIT INC

Onsite IT Support Technician

Atlanta, GA · On-site

$55K - $60K/yr

Description We are seeking a customer-focused IT Support Technician to provide on-site technical support for a customer with two locations in Atlanta, GA (the Fulton Industrial area) . This position ...

ServIT

Onsite IT Support Technician

Atlanta, GA · On-site

$55K - $60K/yr

We are seeking a customer-focused IT Support Technician to provide on-site technical support for a customer with two locations in Atlanta, GA (the Fulton Industrial area) . This position requires ...

Addison Group

IT Support Specialist

Oklahoma City, OK · On-site

$50K - $65K/yr

Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Job Summary We are seeking an IT Support Specialist to provide onsite technical support ...

PMC

IT Support Service

Everett, WA · On-site

$23.75 - $32.50/hr

Client is looking for onsite IT support resources to help supplement Technology Services staff during several projects. Work will primarily include deployment of Dell Wyse all-in-one thin clients ...

New

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

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Onsite It Support information

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How much do onsite it support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for onsite it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Onsite IT Support specialist, and why are they important?

To thrive as an Onsite IT Support specialist, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote diagnostic tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills set exceptional IT support professionals apart. These skills are crucial for resolving technical issues efficiently and ensuring smooth business operations with minimal downtime.

What are some common challenges faced by Onsite IT Support professionals, and how are they typically addressed?

Onsite IT Support professionals often encounter challenges such as quickly diagnosing diverse technical issues, managing urgent requests from multiple users simultaneously, and adapting to rapidly changing technologies. These challenges are typically addressed through continuous training, effective communication with end-users, and prioritizing tasks based on urgency and business impact. Additionally, successful IT support staff often collaborate closely with remote support teams and escalate more complex problems to specialized technical experts when necessary.

What is onsite IT support?

Onsite IT support refers to technical assistance provided in person at a business or client's location, rather than remotely. This type of support is crucial for resolving hardware issues, setting up equipment, troubleshooting network problems, and providing hands-on help that cannot be addressed online. Onsite IT support professionals ensure that technology systems run smoothly, minimize downtime, and help users with immediate technical problems. Their presence allows for quicker diagnosis and repair of issues that require physical intervention.
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Onsite It Support jobs near you
Onsite IT Support Specialist

Onsite IT Support Specialist

ARCO a Family of Construction Companies

Sullivan, IN • On-site

Full-time

Posted 22 days ago

Job description

Job Summary:
ARCO, a Family of Construction Companies, is seeking an Onsite IT Support Specialist to thrive in a fast-paced construction environment. This role focuses on providing technology support, maintaining connectivity, and ensuring field teams remain productive by resolving issues swiftly.
Responsibilities:
• Serve as the primary point of contact for onsite field technology support at mission-critical job sites
• Provide daily hands-on support for Superintendents, project teams, and field staff
• Own onsite issue intake, triage, follow-up, and closure for field technology needs
• Troubleshoot and resolve Wi-Fi network issues affecting site connectivity and end-user productivity
• Coordinate with managed service providers (MSPs), internet vendors, and other third-party partners to address onsite internet outages, performance issues, and escalation items
• Support and troubleshoot Starlink connectivity and related hardware at remote or temporary job sites
• Provide support for 5G mobile network connectivity, including hotspots, routers, and mobile failover solutions
• Troubleshoot desktop, laptop, docking station, monitor, printer, scanner, and peripheral issues
• Diagnose and resolve software, hardware, Windows, and Microsoft 365 issues in a timely manner
• Support Procore users with navigation, access, permissions, and basic functionality troubleshooting
• Assist with setup, imaging, deployment, onboarding, and maintenance of onsite IT equipment and network devices
• Document incidents, resolutions, recurring issues, and action items in an organized manner to support service improvement and operational continuity
• Follow defined support processes, escalation paths, and ticket management expectations to ensure issues are properly tracked and resolved
• Proactively identify recurring issues and recommend practical solutions to reduce field downtime
• Partner with internal IT teams and field leadership to ensure support issues are prioritized and resolved with urgency
Qualifications:
Required:
• 3-5 years of experience in onsite IT support, desktop support, or field support roles
• Strong working knowledge of Windows environments and Microsoft 365
• Experience troubleshooting Wi-Fi networks in business or job site environments
• Experience working with MSPs, internet service providers, or third-party vendors to restore or improve on-site connectivity
• Hands-on experience supporting desktop and end-user computing environments
• Working knowledge of networking fundamentals, including wireless connectivity, internet troubleshooting, device configuration, and mobile connectivity solutions
• Experience supporting mission-critical environments where responsiveness, uptime, and field productivity are essential
• Strong problem-solving skills with the ability to work independently onsite and make sound decisions within established support processes
• Strong communication skills and the ability to support non-technical field personnel while coordinating effectively with technical teams, vendors, and business stakeholders
• Experience documenting work, managing tickets, and maintaining clear follow-up through issue resolution
• Ability to be physically present on-site for 8 to 9 hours per day
• Ability to move throughout large construction sites and active project areas for extended periods of time
• Ability to safely access elevated work areas using ladders, personnel lifts, or boom lifts in accordance with site safety requirements and training
• Ability to comply with site safety standards, including required PPE and jobsite access protocols
Company:
ARCO's goal is the same today as it was when we founded the company 30 years ago – to be the best design-build contractor in the industry and to serve our clients with expert skill and high integrity. Founded in 1992, the company is headquartered in St Louis, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
ARCO a Family of Construction logo

About ARCO a Family of Construction

Sourced by ZipRecruiter

Established in 1992 as The ARCO Way, this design‑build general contracting firm has grown to 48 regional offices across the U.S., with more than 1,000 associates delivering over $5 billion in construction annually. As one of the nation's top design‑build firms, ARCO specializes in cold‑storage, warehouses, laboratories, multi‑family housing, senior‑care campuses, food & beverage processing, data centers, and controlled‑environment agriculture. Their client base spans coast‑to‑coast repeat relationships in both commercial and specialty sectors.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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