ZipRecruiter

Log In

1

Onsite It Support Jobs (NOW HIRING)

Velocity Network

Onsite IT Support Specialist

Erie, PA · On-site

Velocity Network, Northwest Pennsylvania's leading technology services firm, is currently searching for an Onsite IT Support Specialist to join our growing team. VNET offers its customers cutting ...

MetroSys

NC · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

New

MetroSys

Onsite IT Support Technician

Overland Park, KS · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

New

MetroSys

Onsite IT Support Technician

Washington, DC · On-site

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

New

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

New

MetroSys

Onsite IT Support Technician

Morristown, NJ · On-site

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

New

MetroSys

Onsite IT Support Technician

Morristown, NJ · On-site

$25 - $35/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

New

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

New

Matrix Global

IT Support Specialist

Jersey City, NJ · On-site +1

Description IT Support Specialist (Onsite/Hybrid) Position Overview We are seeking an experienced IT Support Specialist to provide onsite and remote operational IT support within a fast-paced ...

Z-TECH Associates

Be Seen First

Onsite IT Support Engineer

Hampton, NJ · On-site

$80K - $95K/yr

Deliver exceptional onsite and remote IT support. * Troubleshoot and resolve issues involving Microsoft 365, Windows, networking, cloud services, and security platforms. * Deploy and configure ...

Luxury Presence

Onsite IT Support Specialist

Austin, TX

$55K - $75K/yr

We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day: the person people turn to when a laptop won't connect, when a new hire needs a machine ready to go ...

CRG

IT Support Technician - Onsite

Mooresville, NC

$20.25 - $28/hr

IT Support Technician - Onsite 1 yr renewable contract with possible option to hire for an onsite IT support technician with 2-3+ years' experience. The ideal candidate will have A+ or Net+ or other ...

Luxury Presence

Onsite IT Support Specialist

Austin, TX · On-site

$55K - $75K/yr

We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day: the person people turn to when a laptop won't connect, when a new hire needs a machine ready to go ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we'd like to hear from you too! Here ...

New

next page

Showing results 1-20

All JobsOnsite It Support Jobs

Onsite It Support information

See salary details

$14

$25

$37

How much do onsite it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for onsite it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an onsite IT support specialist, and why are they important?

To thrive as an Onsite IT Support specialist, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote diagnostic tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills set exceptional IT support professionals apart. These skills are crucial for resolving technical issues efficiently and ensuring smooth business operations with minimal downtime.

What are some common challenges faced by onsite IT support professionals, and how are they typically addressed?

Onsite IT Support professionals often encounter challenges such as quickly diagnosing diverse technical issues, managing urgent requests from multiple users simultaneously, and adapting to rapidly changing technologies. These challenges are typically addressed through continuous training, effective communication with end-users, and prioritizing tasks based on urgency and business impact. Additionally, successful IT support staff often collaborate closely with remote support teams and escalate more complex problems to specialized technical experts when necessary.

What is onsite IT support?

Onsite IT support refers to technical assistance provided in person at a business or client's location, rather than remotely. This type of support is crucial for resolving hardware issues, setting up equipment, troubleshooting network problems, and providing hands-on help that cannot be addressed online. Onsite IT support professionals ensure that technology systems run smoothly, minimize downtime, and help users with immediate technical problems. Their presence allows for quicker diagnosis and repair of issues that require physical intervention.
More about Onsite It Support jobs
What cities are hiring for Onsite It Support jobs? Cities with the most Onsite It Support job openings:
What states have the most Onsite It Support jobs? States with the most job openings for Onsite It Support jobs include:
What job categories do people searching Onsite It Support jobs look for? The top searched job categories for Onsite It Support jobs are:
Onsite It Support jobs near you
Infographic showing various Onsite It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Onsite IT Support Engineer

New Charter Technologies LLC

Denville, NJ

$62K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.

As an Onsite IT Support Engineer, you will be the go-to IT resource at the client's office, providing day-to-day technical support for workstations, software, basic networking, and Microsoft 365 environments. This role requires a mix of technical troubleshooting, excellent communication skills, and the ability to provide white-glove support to end users.
You'll be part of a larger MSP team but will work independently onsite, collaborating with remote engineers when needed. If you enjoy solving IT issues, working face-to-face with users, and being a key part of a company's technology operations, this is the perfect opportunity!Key Responsibilities:
  • Provide onsite IT support for users at the client's HQ office.
  • Troubleshoot Windows desktop/laptop issues, software applications, and basic networking.
  • Assist with Microsoft 365 account setup, email issues, and cloud-based applications.
  • Support printers, peripherals, and conference room technology.
  • Handle basic network troubleshooting (Wi-Fi, VPN, and connectivity issues).
  • Collaborate with senior engineers for escalations and complex issues.
  • Document all work performed in the IT ticketing system.
  • Deliver a high level of customer service, ensuring users feel supported and valued.
What We're Looking For:
  • 1-3 years of IT support experience (preferably in an MSP or corporate environment).
  • Experience with Windows 10/11, Microsoft 365, and basic Active Directory tasks.
  • Understanding of basic networking concepts (IP addressing, Wi-Fi, VPNs, DNS).
  • Ability to troubleshoot hardware and software issues efficiently.
  • Strong customer service skills and ability to explain IT solutions to non-technical users.
  • Experience working with C-Suite executives. We are looking for a professional and polished extension of our team within our client's office.
  • A proactive and resourceful mindset with a passion for technology.
Preferred Qualifications (Not Required but Nice to Have):
  • CompTIA A+ or similar IT certifications.
  • Familiarity with ticketing systems and remote support tools.
  • Previous experience working onsite at a client office.
Benefits and Compensation
  • Medical, Dental, and Vision Insurance Benefits
  • 401K with company matching
  • Responsible Time Off Policy
  • Compensation range of $62,000 - $70,000 base salary depending on experience

Who We are:

At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.


At New Charter, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)


Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.


Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!


We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!Learn more here:Why New Charter.


New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


Apply