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IT Support Specialist

Milwaukee, WI · On-site

$45K - $65K/yr

Provide remote and onsite technical support to clients * Troubleshoot hardware, software, network ... Previous experience in IT Support, Help Desk, Desktop Support, or a similar role * Good knowledge ...

New

Arcosa, Inc.

Field IT Support

Tinton Falls, NJ · On-site

$65 - $82/hr

Provide onsite IT support for PCs, laptops, mobile devices, printers, and basic network equipment at plant and field locations * Troubleshoot hardware, software, and connectivity issues following ...

Syntec, LLC

Tier 2 IT Support Specialist

Cleveland, OH · On-site

$50K - $65K/yr

As a Tier 2 IT Support Specialist you'll mainly be focused on three types of work - in-office remote support, client onsite IT support, and in-the-field build-out project work. You will also be ...

Hemmersbach GmbH & Co. KG

IT Onsite Technician

Batavia, IL · On-site

$46K - $50K/yr

Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking ... Your tasks Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support ...

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How much do onsite it support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for onsite it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is onsite IT support?

Onsite IT support refers to technical assistance provided in person at a business or client's location, rather than remotely. This type of support is crucial for resolving hardware issues, setting up equipment, troubleshooting network problems, and providing hands-on help that cannot be addressed online. Onsite IT support professionals ensure that technology systems run smoothly, minimize downtime, and help users with immediate technical problems. Their presence allows for quicker diagnosis and repair of issues that require physical intervention.

What are the key skills and qualifications needed to thrive as an onsite IT support specialist, and why are they important?

To thrive as an Onsite IT Support specialist, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote diagnostic tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills set exceptional IT support professionals apart. These skills are crucial for resolving technical issues efficiently and ensuring smooth business operations with minimal downtime.

What are some common challenges faced by onsite IT support professionals, and how are they typically addressed?

Onsite IT Support professionals often encounter challenges such as quickly diagnosing diverse technical issues, managing urgent requests from multiple users simultaneously, and adapting to rapidly changing technologies. These challenges are typically addressed through continuous training, effective communication with end-users, and prioritizing tasks based on urgency and business impact. Additionally, successful IT support staff often collaborate closely with remote support teams and escalate more complex problems to specialized technical experts when necessary.
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Onsite It Support jobs near you
Infographic showing various Onsite It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Specialist - Gameday Support - FSU Athletics - FSU Athletics - Concessions

Aramark

Tallahassee, FL

Full-time

Re-posted 15 days ago

Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,275 frontline employees who took The Breakroom Quiz

398th of 500 rated business services

Job description

Job Description

The IT Support Specialist is responsible for the day-to-day and event-based IT needs for Aramark Sports & Entertainment. This includes providing hands on support for POS, back office, networking, and other systems ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives.

Job Responsibilities
  • Responsible for proactive support and maintenance around POS systems and other technologies in use during events
  • Communicate application issues to appropriate application owners and vendors
  • Ensure the delivery of high-quality IT services to support the business
  • Work cooperatively and take direction from onsite IT Lead
  • Stay up to date on the latest IT trends and technologies
  • Responsible for proactive support and maintenance around POS systems and other technologies in use during events
  • Communicate application issues to appropriate application owners and vendors
  • Ensure the delivery of high-quality IT services to support the business
  • Work cooperatively and take direction from onsite IT Lead
  • Stay up to date on the latest IT trends and technologies
  • Be familiar with IT audits and security assessments
  • Resolve IT incidents and problems
  • Represent the IT department to onsite leadership
  • Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds
  • Be familiar with IT audits and security assessments
  • Resolve IT incidents and problems
  • Represent the IT department to onsite leadership
  • Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds 
Qualifications
  • Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required)
  • 2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems 
  • Has experience working in a concessions/stadium environment (preferred)
  • Proven ability to effectively troubleshoot IT issues
  • Basic understanding of IT systems and infrastructure
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to work under pressure and meet deadlines
  • Ability to work stadium/arena events while constantly on the move between properties 
Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. #FSU

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About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

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