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Onsite It Support Jobs (NOW HIRING)

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Pontera

IT Specialist

New York, NY

RESPONSIBILITIES Onsite IT Operations & Employee Support * Serve as the primary onsite IT owner for the NY office supporting approximately 100+ employees. * Lead onsite operational response and ...

Hemmersbach GmbH & Co. KG

IT Onsite Support

Rockville, MD · On-site

$25 - $31/hr

Minimum of 2-3 years of experience in desktop IT support * Requirement Knowledge of TCP/IP and ... Your tasks Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support ...

Wold Architects Inc

IT Support Specialist

Minneapolis, MN · On-site

$50K - $70K/yr

Serve as the primary onsite IT support resource for the corporate office and a trusted support contact for satellite offices. * Support hardware, software, networking, mobile devices, Microsoft 365 ...

AGS

IT Support Manager

Las Vegas, NV · On-site

You will lead the onsite IT Support team in Las Vegas, reporting to the Senior IT Support Manager, and aligning with global processes, tools, and service standards. Working closely with IT Engineer ...

AGS

IT Support Manager

Atlanta, GA · On-site

You will lead the onsite IT Support team in Atlanta and Duluth, reporting to the Senior IT Support Manager, and aligning with global processes, tools, and service standards. Working closely with ...

New

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Job Summary : Beyond IT Support is a company focused on providing IT solutions, and they are ... The role involves onsite and help desk user support, technical support at both server and network ...

Netrix Global

IT Support Engineer

Albany, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily ... Provide onsite technical support for customer environments, ensuring high availability and ...

Netrix Global

IT Support Engineer

Albany, NY

About The Opportunity The IT Support Engineer s a full-time technical resource primarily ... Provide onsite technical support for customer environments, ensuring high availability and ...

Netrix Global

IT Support Engineer

Albany, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily ... Provide onsite technical support for customer environments, ensuring high availability and ...

Luxury Presence

IT Engineer (Hybrid, ATX)

Austin, TX · Hybrid

$100K - $120K/yr

Why This Role Matters Our IT team runs lean by design: a Director of IT, an Onsite IT Support Specialist, and this role. That means every system we run has to work harder than it would at a bigger ...

Luxury Presence

IT Engineer (Hybrid, ATX)

Austin, TX · Hybrid

$100K - $120K/yr

Why This Role Matters Our IT team runs lean by design: a Director of IT, an Onsite IT Support Specialist, and this role. That means every system we run has to work harder than it would at a bigger ...

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support Specialist is responsible for providing technical assistance and support to users across the organization ...

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Onsite It Support information

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How much do onsite it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for onsite it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an onsite IT support specialist, and why are they important?

To thrive as an Onsite IT Support specialist, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote diagnostic tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills set exceptional IT support professionals apart. These skills are crucial for resolving technical issues efficiently and ensuring smooth business operations with minimal downtime.

What are some common challenges faced by onsite IT support professionals, and how are they typically addressed?

Onsite IT Support professionals often encounter challenges such as quickly diagnosing diverse technical issues, managing urgent requests from multiple users simultaneously, and adapting to rapidly changing technologies. These challenges are typically addressed through continuous training, effective communication with end-users, and prioritizing tasks based on urgency and business impact. Additionally, successful IT support staff often collaborate closely with remote support teams and escalate more complex problems to specialized technical experts when necessary.

What is onsite IT support?

Onsite IT support refers to technical assistance provided in person at a business or client's location, rather than remotely. This type of support is crucial for resolving hardware issues, setting up equipment, troubleshooting network problems, and providing hands-on help that cannot be addressed online. Onsite IT support professionals ensure that technology systems run smoothly, minimize downtime, and help users with immediate technical problems. Their presence allows for quicker diagnosis and repair of issues that require physical intervention.
More about Onsite It Support jobs
What cities are hiring for Onsite It Support jobs? Cities with the most Onsite It Support job openings:
What states have the most Onsite It Support jobs? States with the most job openings for Onsite It Support jobs include:
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Onsite It Support jobs near you
Infographic showing various Onsite It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Specialist - Systems & Microsoft 365 Focus

HTC Global Services

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Job Title: IT Support Specialist (Microsoft 365 & Systems Support)
Overview / Summary
We are hiring an IT Support Specialist with systems, server, and Microsoft 365 support experience to join a healthcare infrastructure IT support team. This is a hands-on, front-line support role focused on systems, server, and Microsoft 365 support while also assisting with general L1/L2 desktop, field, printer, password, device, and access support as needed. The ideal candidate enjoys working directly with users, solving day-to-day IT issues, and delivering excellent customer service in a fast-paced environment.
Key Responsibilities
  • Provide onsite IT support for hospital staff and end users.
  • Support Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.
  • Assist with Active Directory, user accounts, groups, permissions, password resets, and access requests.
  • Support basic server and systems-related troubleshooting.
  • Assist with endpoint, desktop, laptop, printer, peripheral, and software support tickets.
  • Troubleshoot common Windows operating system and application issues.
  • Escalate complex systems, server, or infrastructure issues to senior L3 engineering resources when needed.
  • Document tickets, troubleshooting steps, and resolution details accurately.
  • Work closely with network, desktop, field support, and infrastructure teams.
  • Participate in weekend or on-call rotation as needed.
  • Adapt as the support model grows toward a 24/7 healthcare operations environment.

Required Qualifications
  • Experience providing onsite IT support in a business, healthcare, enterprise, or similarly fast-paced environment.
  • Strong general L1/L2 support background.
  • Experience supporting Microsoft 365, including Outlook, Teams, OneDrive, and SharePoint.
  • Experience with Active Directory, user accounts, permissions, and password/access support.
  • Basic server or systems support experience.
  • Comfortable supporting regular desktop and field support tickets when server or Microsoft 365-specific work is not active.
  • Strong communication and customer service skills.
  • Ability to work onsite and support users face-to-face.
  • Reliable, flexible, and willing to help wherever needed.

Preferred Qualifications
  • Experience supporting healthcare, hospital, clinical, or 24/7 operational environments.
  • Experience with Windows Server, Microsoft Entra ID/Azure AD, Exchange Online, Intune, or endpoint management tools.
  • Familiarity with ticketing systems such as ServiceNow, Jira, Remedy, or similar tools.
  • Experience with imaging, device setup, software deployment, and endpoint troubleshooting.
  • Microsoft certifications preferred but not required.

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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