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Onsite It Support Jobs (NOW HIRING)

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Hemmersbach GmbH & Co. KG

IT Onsite Support

Boston, MA · On-site

$23 - $25/hr

Minimum of 2-3 years of experience in desktop IT support * Knowledge of TCP/IP and basic networking ... Your tasks Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support ...

Wold Architects Inc

IT Support Specialist

Minneapolis, MN · On-site

$50K - $70K/yr

Serve as the primary onsite IT support resource for the corporate office and a trusted support contact for satellite offices. * Support hardware, software, networking, mobile devices, Microsoft 365 ...

AGS

IT Support Manager

Las Vegas, NV · On-site

You will lead the onsite IT Support team in Las Vegas, reporting to the Senior IT Support Manager, and aligning with global processes, tools, and service standards. Working closely with IT Engineer ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Job Summary : Beyond IT Support is a company focused on providing IT solutions, and they are ... The role involves onsite and help desk user support, technical support at both server and network ...

Netrix Global

IT Support Engineer

Albany, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily ... Provide onsite technical support for customer environments, ensuring high availability and ...

Netrix Global

IT Support Engineer

Albany, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily ... Provide onsite technical support for customer environments, ensuring high availability and ...

Netrix Global

IT Support Engineer

Troy, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily ... Provide onsite technical support for customer environments, ensuring high availability and ...

Luxury Presence

IT Engineer (Hybrid, ATX)

Austin, TX · Hybrid

$100K - $120K/yr

Why This Role Matters Our IT team runs lean by design: a Director of IT, an Onsite IT Support Specialist, and this role. That means every system we run has to work harder than it would at a bigger ...

Luxury Presence

IT Engineer (Hybrid, ATX)

Austin, TX · Hybrid

$100K - $120K/yr

Why This Role Matters Our IT team runs lean by design: a Director of IT, an Onsite IT Support Specialist, and this role. That means every system we run has to work harder than it would at a bigger ...

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support Specialist is responsible for providing technical assistance and support to users across the organization ...

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Onsite It Support information

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How much do onsite it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for onsite it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an onsite IT support specialist, and why are they important?

To thrive as an Onsite IT Support specialist, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote diagnostic tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills set exceptional IT support professionals apart. These skills are crucial for resolving technical issues efficiently and ensuring smooth business operations with minimal downtime.

What are some common challenges faced by onsite IT support professionals, and how are they typically addressed?

Onsite IT Support professionals often encounter challenges such as quickly diagnosing diverse technical issues, managing urgent requests from multiple users simultaneously, and adapting to rapidly changing technologies. These challenges are typically addressed through continuous training, effective communication with end-users, and prioritizing tasks based on urgency and business impact. Additionally, successful IT support staff often collaborate closely with remote support teams and escalate more complex problems to specialized technical experts when necessary.

What is onsite IT support?

Onsite IT support refers to technical assistance provided in person at a business or client's location, rather than remotely. This type of support is crucial for resolving hardware issues, setting up equipment, troubleshooting network problems, and providing hands-on help that cannot be addressed online. Onsite IT support professionals ensure that technology systems run smoothly, minimize downtime, and help users with immediate technical problems. Their presence allows for quicker diagnosis and repair of issues that require physical intervention.
More about Onsite It Support jobs
What cities are hiring for Onsite It Support jobs? Cities with the most Onsite It Support job openings:
What states have the most Onsite It Support jobs? States with the most job openings for Onsite It Support jobs include:
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Onsite It Support jobs near you
Infographic showing various Onsite It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician

MetroSys

Eugene, OR • On-site

$20 - $25/hr

Full-time

Re-posted 19 days ago

Job description

Position Overview

MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.

This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.

Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

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