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Full Time Participant Support Specialist Jobs (NOW HIRING)

Gusto, Inc.

Participant Support Specialist

Denver, CO · On-site +1

$23.50/hr

All full-time employees receive competitive base pay, benefits, and equity (RSUs) - because ... Our Participant Support team is on the front lines of the 401(k) experience, serving as trusted ...

Gusto, Inc.

Participant Support Specialist

Denver, CO · On-site

$23.50/hr

Our Participant Support team is on the front lines of the 401(k) experience, serving as trusted advocates for the employees who depend on us most. Here's what you'll do day-to-day: * Deliver ...

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Full Time Participant Support Specialist information

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How much do full time participant support specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for full time participant support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Full Time Participant Support Specialist vs Part Time Participant Support Specialist?

AspectFull Time Participant Support SpecialistPart Time Participant Support Specialist
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires similar certifications and experienceSame credentials as full-time, but may have more flexible requirements
Work EnvironmentConsistent, full-day support in office or remoteFlexible hours, often part-time or shift-based
Employer UsageCommon in organizations providing ongoing participant servicesUsed for supplemental or flexible staffing needs

Full Time Participant Support Specialists work regular hours providing consistent support, while Part Time Participant Support Specialists offer flexible, reduced hours. Both roles require similar skills and certifications, but differ mainly in hours and scheduling flexibility.

What cities are hiring for Full Time Participant Support Specialist jobs?

Cities with the most Full Time Participant Support Specialist job openings:

What are the most commonly searched types of Participant Support Specialist jobs?

The most popular types of Participant Support Specialist jobs are:

What states have the most Full Time Participant Support Specialist jobs?

States with the most job openings for Full Time Participant Support Specialist jobs include:

Full Time Participant Support Specialist jobs near you

Participant Support Specialist

Buffalo, NY • On-site

Onebridge Benefits Inc
Insurance Services • 11 - 50 employees
Learn more about Onebridge Benefits Incexternal

$21 - $23/hr

Full-time

Posted 18 days ago

Job description

Who We Are

OneBridge Benefits was founded in 2013 by members of our current leadership team who set out to build better technology and smarter processes to support account‑based health plans. Today, we’ve grown into a technology‑enabled benefits administrator serving more than 380,000 participants and managing 4.48 billion dollars in assets.

Joining OneBridge means becoming part of a group of bright, driven, and collaborative individuals. We’ve built an environment where people can contribute to meaningful work, grow their skills, and pursue their individual passions. While each team’s day‑to‑day responsibilities vary, you’ll find that we consistently value idea‑sharing, encourage innovation, and enjoy tackling the challenges that come with achieving our mission.

Your Opportunity with Us

We are seeking a Participant Support Specialist to be a behind-the-scenes powerhouse who keeps our service team sharp and systems running smoothly. You'll manage participant records, process carrier applications, and ensure data accuracy across platforms, directly supporting top-tier service for HRAs, FSA, HSAs, and ICHRAs. 

If you're detail-oriented, tech-savvy, and focused on solutions, this role is for you. You'll work closely with our Participant Experience team to troubleshoot data issues, streamline workflows, and drive process improvements in a fast-paced, collaborative environment. 


Key Responsibilities

  • Keep data clean and reliable by managing participant records, processing applications, and ensuring accuracy across internal systems. 
  • Support front-line teams with timely data entry, research, and outreach lists that enable proactive participant engagement.
  • Conduct carrier outreach to gather enrollment information, verify participant data, and resolve discrepancies efficiently.
  • Manage carrier applications with enrollment information when onboarding new carriers.
  • Solve data puzzles by investigating discrepancies, resolving missing information, and collaborating across departments to fix issues fast.
  • Drive improvement by identifying workflow efficiencies and recommending process enhancements that boost service quality.
  • Protect what matters by ensuring compliance with data privacy standards, plan rules, and regulatory requirements.

Foundations for Success

  • 1-3 years of experience in data entry, administrative support, or similar back-end operations (bonus if it's in benefits or healthcare!)
  • Proven track record of handling large data sets with precision and speed.
  • Strong analytical and research skills with a proactive, solution-focused mindset.
  • Quick to learn new systems, tools, and processes.
  • Exceptionally organized with sharp attention to detail.
  • Comfortable working independently and collaborating across teams.

Apply