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Information Systems Support Specialist Jobs (NOW HIRING)

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Systems Support Specialist Location: Adair, Oklahoma Type: Direct Hire Compensation: $50,000.00 to ... Responsibilities * Provide general IT technical and administrative support, including ...

V2X

The Systems Support Specialist (SSS) applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all ...

Esco Technologies

IT Systems & Support Specialist

VT · On-site

$75K - $85K/yr

Position Summary NRG Systems is seeking a versatile, hands-on IT Systems & Support Specialist to support and maintain the technology that keeps our people productive. This is a broad mid-level role ...

AMERICAN SYSTEMS

CO

$135K/yr

AMERICAN SYSTEMS is seeking our next Systems Support Specialist III !!!! AMERICAN SYSTEMS is ... Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science ...

AMERICAN SYSTEMS

CO · On-site

$162K/yr

AMERICAN SYSTEMS is seeking Systems Support Specialist IV personnel to support the NISSC 3 program ... Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science ...

AMERICAN SYSTEMS

CO · On-site

$162K/yr

AMERICAN SYSTEMS is seeking Systems Support Specialist IV personnel to support the NISSC 3 program ... Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science ...

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Information Systems Support Specialist information

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$31.5K

$63.1K

$108.5K

How much do information systems support specialist jobs pay per year?

As of Aug 9, 2026, the average yearly pay for information systems support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by information systems support specialists in a fast-paced work environment?

Information Systems Support Specialists often encounter challenges such as managing multiple support requests simultaneously, troubleshooting technical issues under tight deadlines, and adapting quickly to evolving technologies. They must balance providing immediate assistance to end-users while maintaining documentation and ensuring system security. Strong communication skills and effective time management are essential to address user concerns efficiently and collaborate with IT teams to resolve more complex problems.

What is an information systems support specialist?

Information Systems Support Specialists are IT professionals responsible for providing technical support and troubleshooting assistance to users within an organization. They help maintain computer systems, resolve hardware and software issues, and ensure that technology runs smoothly. These specialists often install, configure, and update systems, as well as train staff on new technologies. Their goal is to minimize downtime and keep information systems functioning efficiently.

What are the key skills and qualifications needed to thrive as an information systems support specialist?

To thrive as an Information Systems Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with help desk ticketing systems, remote desktop tools, and enterprise operating systems is essential for daily operations. Strong problem-solving skills, patience, and effective communication help you deliver technical support and guide users through complex issues. These skills ensure quick resolution of technical problems, minimize downtime, and maintain smooth IT operations within an organization.

What is the difference between Information Systems Support Specialist vs Network Support Technician?

AspectInformation Systems Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, corporate supportTelecommunications, data centers, network service providers

While both roles involve technical support, the Information Systems Support Specialist focuses on end-user hardware and software issues, whereas the Network Support Technician specializes in maintaining and troubleshooting network infrastructure. The roles often overlap but differ mainly in scope and technical focus.

More about Information Systems Support Specialist jobs
What states have the most Information Systems Support Specialist jobs? States with the most job openings for Information Systems Support Specialist jobs include:
What job categories do people searching Information Systems Support Specialist jobs look for? The top searched job categories for Information Systems Support Specialist jobs are:
Information Systems Support Specialist jobs near you
Infographic showing various Information Systems Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

Systems Support Specialist

System One

Adair, OK • On-site

$50K - $70K/yr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Job Title: Systems Support Specialist Location: Adair, Oklahoma Type: Direct Hire Compensation: $50,000.00 to $70,000.00 Work Model: Onsite – onsite Hours: 40.0 Security Clearance: (not specified)

Overview

System One has an exciting opportunity for a technical specialist with focus in ERP systems support. This is a stable, well-established organization located in Northeastern Oklahoma offering benefits and an excellent work environment. Qualified individuals will need to possess at least 3 years of experience in supporting ERP systems and providing desktop, technical support to internal customers.

Responsibilities

  • Provide general IT technical and administrative support, including troubleshooting desktops and printers, workstation setup, RDS server/VPN maintenance, internet and phone connectivity, software updates, and software-related inquiries.
  • Support the company's ERP system (Sage 300), including creating inventory part numbers, maintaining customer price lists, troubleshooting plant accounting, and modifying reports.
  • Assist with company and GLIPM webstores, troubleshooting, data organization, posting updates, marketing, and adjustments.
  • Help identify, convert, and train on automated processes within the ERP system, creating SOP documentation as needed.
  • Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts.
  • Document procedures for IT administration, accounting, and order processing; recommend system updates for efficiency.
  • Prepare analytical reports on inventory, purchasing, sales, and trends upon request.
  • Perform other duties as assigned by the CFO.
Responsibility details include working with ERP systems from a manufacturing perspective, with experience in modules such as order entry, shipping, invoicing, AR, AP, and inventory control. Candidates with ERP system migration experience, particularly with Microsoft Dynamics 365 or Sage X3, are preferred, especially as the company plans to transition from Sage 300 to these systems. Experience with webstore maintenance and system support is highly valued.

Preliminary Qualifications

  • Associate’s Degree in information technology, computer science, information systems, business analytics, or data science
  • 3-5 years of experience in IT helpdesk or system support role
  • Must have direct experience using ERP systems
  • Preferred: experience with Microsoft Dynamics 365 or Sage X3
  • Preferred: ERP system migration or implementation experience
  • Experience with webstore maintenance

Technical Competencies Required:

  • ERP Proficiency: Understanding of ERP concepts including inventory management, order processing, and manufacturing modules.
  • General IT Support: Troubleshooting network issues, user access/permissions, and hardware setup.
Preferred:
  • Database/SQL Skills: Proficiency in SQL for troubleshooting, queries, and data migration.
  • System Integration: Knowledge of data movement between systems via APIs or ODBC.
  • E-Commerce/Webstore Management: Interface with Webstores for inventory sync, order download, and customer data.

Project & Analytical Requirements

  • Data Integrity & Cleaning: Ensuring accurate and clean data during ERP migration.
  • Software Troubleshooting: Identifying root causes of errors beyond immediate fixes.
  • Workflow Mapping: Document current manual processes to replicate or improve during ERP setup.

Soft Skills Required

  • End-User Empathy: Maintain professionalism and patience when assisting frustrated users.
  • Process Discipline: Follow protocols to maintain system stability.
  • Communication: Explain technical issues to non-technical users and liaise with ERP vendors.
  • Initiative: Self-motivated and willing to learn new areas.
  • Flexibility: Willing to work after hours or on weekends if necessary.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic, veteran, marital, or any other characteristic protected by applicable law.

#M- #LI- Ref: #208-Rowland Tulsa