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Information Systems Support Specialist Jobs (NOW HIRING)

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Systems Support Specialist Location: Adair, Oklahoma Type: Direct Hire Compensation: $50,000.00 to ... Responsibilities * Provide general IT technical and administrative support, including ...

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Systems Support Specialist Location: Adair, Oklahoma Type: Direct Hire Compensation: $50,000.00 to ... Responsibilities * Provide general IT technical and administrative support, including ...

Experis

IT Systems Support Specialist

Sacramento, CA · On-site

$48 - $50/hr

As a IT Systems Support Specialist contractor, you will be part of the IT Department supporting SAP-related projects and payroll systems. The ideal candidate will have strong problem-solving skills ...

V2X

The Systems Support Specialist (SSS) applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all ...

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All JobsInformation Systems Support Specialist Jobs

Information Systems Support Specialist information

See salary details

$31.5K

$63.1K

$108.5K

How much do information systems support specialist jobs pay per year?

As of Aug 11, 2026, the average yearly pay for information systems support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by information systems support specialists in a fast-paced work environment?

Information Systems Support Specialists often encounter challenges such as managing multiple support requests simultaneously, troubleshooting technical issues under tight deadlines, and adapting quickly to evolving technologies. They must balance providing immediate assistance to end-users while maintaining documentation and ensuring system security. Strong communication skills and effective time management are essential to address user concerns efficiently and collaborate with IT teams to resolve more complex problems.

What is an information systems support specialist?

Information Systems Support Specialists are IT professionals responsible for providing technical support and troubleshooting assistance to users within an organization. They help maintain computer systems, resolve hardware and software issues, and ensure that technology runs smoothly. These specialists often install, configure, and update systems, as well as train staff on new technologies. Their goal is to minimize downtime and keep information systems functioning efficiently.

What are the key skills and qualifications needed to thrive as an information systems support specialist?

To thrive as an Information Systems Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with help desk ticketing systems, remote desktop tools, and enterprise operating systems is essential for daily operations. Strong problem-solving skills, patience, and effective communication help you deliver technical support and guide users through complex issues. These skills ensure quick resolution of technical problems, minimize downtime, and maintain smooth IT operations within an organization.

What is the difference between Information Systems Support Specialist vs Network Support Technician?

AspectInformation Systems Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, corporate supportTelecommunications, data centers, network service providers

While both roles involve technical support, the Information Systems Support Specialist focuses on end-user hardware and software issues, whereas the Network Support Technician specializes in maintaining and troubleshooting network infrastructure. The roles often overlap but differ mainly in scope and technical focus.

What states have the most Information Systems Support Specialist jobs? States with the most job openings for Information Systems Support Specialist jobs include:
Information Systems Support Specialist jobs near you
Infographic showing various Information Systems Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

IT Systems Support Specialist

Intrinsic Development

Lees Summit, MO • On-site

$50K - $70K/yr

Full-time

Re-posted 23 days ago

Job description

PAY RANGE: $50,000-$70,000 based upon applicable project/work experience.
THE COMPANY: Intrinsic Development is a full service real estate development company that specializes in upscale multi-family and commercial mixed-use developments. Our organization has built more than 3.5 million square feet of projects, with an additional 300,000 square feet currently under construction. The Intrinsic Development team has successfully developed everything from hospitality venues, to mixed-use, multi-family, hotels, clinics, offices and restaurants across 6 Midwestern states. We are excited to expand into Lee's Summit, Missouri which will be the new home for our corporate office. This expansion coincides with the launch of our new 260+ acre mixed-use development, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses.
IT SYSTEMS SUPPORT SPECIALIST POSITION;We are seeking an experienced IT Systems Support Specialist to provide both hands-on end-user support and assist with infrastructure-related projects across our growing portfolio of apartment communities. This role will split time between providing day-to-day technical support to employees, managing IT equipment and user setups, and assisting with the planning, installation, and troubleshooting of IT infrastructure such as camera systems, access control, networking equipment, and community-wide Wi-Fi systems. The ideal candidate will bring a strong foundation in help desk support, systems administration, and infrastructure troubleshooting, with the ability to collaborate with vendors and third-party service providers as needed.
IT SYSTEMS SUPPORT SPECIALIST RESPONSIBILITIES:
End-User Support & Help Desk
  • Provide Tier 2 technical support for desktops, laptops, mobile devices, printers, and software applications.
  • Support onboarding and offboarding processes: new hire setup, account creation, software access, printer/server drive mapping, and hardware deployment.
  • Recommend appropriate hardware/software configurations based on role requirements and order necessary equipment.
  • Maintain an accurate inventory of IT assets, software licenses, and user access needs.
  • Troubleshoot and resolve day-to-day hardware and software issues; escalate complex issues as appropriate.
Infrastructure & Project Support
  • Assist with the planning, installation, and troubleshooting of IT infrastructure in new apartment community developments, including: Camera systems (CCTV/Surveillance): installation, positioning, configuration, and troubleshooting.
  • Cloud-based camera networks setup and support.
  • Access control systems: setup, maintenance, and problem resolution.
  • Networking: ensure internet connectivity in leasing offices, coordinate with ISPs/third-party providers to resolve connectivity or configuration issues.
  • Provide input into IT infrastructure design during new construction projects, reviewing plans and recommending improvements.
  • Support cabling and network setup including Cat6 termination, Wi-Fi network setup, router placement, and network wiring for community Wi-Fi.
  • Support future IT office buildout, including server/storage upgrades and connectivity planning.
Systems & Server Knowledge
  • Administer and troubleshoot on-premises storage (NAS) and support migration or upgrade efforts.
  • Understand core server concepts (Active Directory, file sharing, permissions, backups, and user management).
  • Place and configure servers as required.
  • Coordinate with third-party providers for advanced server management while maintaining in-house knowledge for day-to-day troubleshooting.
General IT Administration
  • Document IT procedures, system configurations, and troubleshooting steps.
  • Ensure compliance with company IT policies, security standards, and best practices.
  • Maintain patching, updates, and basic cybersecurity hygiene on endpoints.
  • Partner with external vendors and service providers to resolve issues and coordinate new technology rollouts.

IT SYSTEMS SUPPORT SPECIALIST QUALIFICATIONS:
  • 3-5 years of experience in IT support, preferably in a Level 2 or Systems Technician role.
  • Proficiency with Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP, VPN).
  • Experience with NAS or entry-level server administration.
  • Hands-on knowledge of camera/security systems and access control platforms preferred.
  • Strong troubleshooting and problem-solving skills across hardware, software, and networking.
  • Excellent communication skills and ability to provide end-user training when needed.
  • Ability to manage multiple priorities across help desk requests and project-based work.
  • Experience with VoIP systems and troubleshooting.
  • Familiarity with cloud-based solutions (Azure AD, OneDrive, SharePoint).
  • Basic understanding of cybersecurity best practices (endpoint protection, MFA, phishing prevention).
  • Project coordination experience in IT buildouts or system installations.

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