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Information Systems Support Specialist Jobs (NOW HIRING)

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Systems Support Specialist Location: Adair, Oklahoma Type: Direct Hire Compensation: $50,000.00 to ... Responsibilities * Provide general IT technical and administrative support, including ...

System One

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Systems Support Specialist Location: Adair, Oklahoma Type: Direct Hire Compensation: $50,000.00 to ... Responsibilities * Provide general IT technical and administrative support, including ...

V2X

The Systems Support Specialist (SSS) applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all ...

V2X

The Systems Support Specialist (SSS) applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all ...

V2X

The Systems Support Specialist (SSS) applies understanding and knowledge of information systems products and services to provide technical, software, hardware, and network problem resolution to all ...

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Information Systems Support Specialist information

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$31.5K

$63.1K

$108.5K

How much do information systems support specialist jobs pay per year?

As of Sep 6, 2026, the average yearly pay for information systems support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What is an information systems support specialist?

Information Systems Support Specialists are IT professionals responsible for providing technical support and troubleshooting assistance to users within an organization. They help maintain computer systems, resolve hardware and software issues, and ensure that technology runs smoothly. These specialists often install, configure, and update systems, as well as train staff on new technologies. Their goal is to minimize downtime and keep information systems functioning efficiently.

What are the key skills and qualifications needed to thrive as an information systems support specialist?

To thrive as an Information Systems Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with help desk ticketing systems, remote desktop tools, and enterprise operating systems is essential for daily operations. Strong problem-solving skills, patience, and effective communication help you deliver technical support and guide users through complex issues. These skills ensure quick resolution of technical problems, minimize downtime, and maintain smooth IT operations within an organization.

What are the most common challenges faced by information systems support specialists in a fast-paced work environment?

Information Systems Support Specialists often encounter challenges such as managing multiple support requests simultaneously, troubleshooting technical issues under tight deadlines, and adapting quickly to evolving technologies. They must balance providing immediate assistance to end-users while maintaining documentation and ensuring system security. Strong communication skills and effective time management are essential to address user concerns efficiently and collaborate with IT teams to resolve more complex problems.

What is the difference between Information Systems Support Specialist vs Network Support Technician?

AspectInformation Systems Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, corporate supportTelecommunications, data centers, network service providers

While both roles involve technical support, the Information Systems Support Specialist focuses on end-user hardware and software issues, whereas the Network Support Technician specializes in maintaining and troubleshooting network infrastructure. The roles often overlap but differ mainly in scope and technical focus.

What states have the most Information Systems Support Specialist jobs?

States with the most job openings for Information Systems Support Specialist jobs include:

Information Systems Support Specialist jobs near you
Infographic showing various Information Systems Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

Information Systems Support Specialist

Software Solutions Integrated, LLC

Shelbyville, IL • On-site

$50K - $60K/yr

Full-time

Posted 2 days ago

New

Job description

Position Summary
The Information Systems support staff at SSI has a diverse mixture of educational and work experience backgrounds that allow us to support the IS needs of our company, respond to a wide range of customer questions related to the operation of our Agvance software and help our customers move to the cloud and continue to support SSI products. Our IS department offers a challenging opportunity for people with strong problem solving and communication skills.
Job Responsibilities
  • Customer Service – Quality customer service is an important part of our business. Our technical support staff provides assistance installing our software, solving issues related to connected to devices (printers, scales at the elevator, automated blenders, etc.), and troubleshooting performance concerns mostly through telephone and remote control of those customer’s computer systems.
  • Agvance Hosted – SSI hosts its Agvance software for its customers on AWS. The IS Support staff manages on-premises to hosted migrations and maintain the various Agvance Hosted environments.
  • Research – Technology is changing and advancing at a rapid pace. Customer IS needs vary widely and we continuously research new technologies to meet these needs. Customer issues vary in difficulty and often require research to test the functionality of Agvance in a particular situation.
Experience / Skills Required
  • Comfort/aptitude with Microsoft® Windows systems, networks and configurations
  • Strong problem solving skills and a willingness to learn new technologies
  • Strong customer service/communication skills
  • Articulate speech (excellent grammar, clear enunciation)
  • A basic understanding of AWS and the services they provide is recommended

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