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Information Systems Support Specialist Jobs (NOW HIRING)

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested ... Mobile Device Software Operating Systems from multiple vendors such as iOS & Android * Manage ...

MSI Express, INC

System Support Specialist

Portage, IN · On-site

$50 - $70/hr

The role of the System Support Specialist is to ensure product integrity and data integrity are ... all IT systems. Support plant and office personnel on IT Systems for Quality, Production ...

INOVA Diagnostics, Inc.

$55 - $75/hr

Overview The Manufacturing Systems Support Specialist performs all activities associated with document review, document control, scanning, records management, ERP data entry, and electronic document ...

New

DR Power LLP

$55 - $75/hr

Systems Support Specialist II We believe power is a promise - a shared commitment to be there for ... Answers user PC and software questions, serve as liaison with the Information Technology Department ...

New

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Information Systems Support Specialist information

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$31.5K

$63.1K

$108.5K

How much do information systems support specialist jobs pay per year?

As of Sep 4, 2026, the average yearly pay for information systems support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What is an information systems support specialist?

Information Systems Support Specialists are IT professionals responsible for providing technical support and troubleshooting assistance to users within an organization. They help maintain computer systems, resolve hardware and software issues, and ensure that technology runs smoothly. These specialists often install, configure, and update systems, as well as train staff on new technologies. Their goal is to minimize downtime and keep information systems functioning efficiently.

What are the key skills and qualifications needed to thrive as an information systems support specialist?

To thrive as an Information Systems Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with help desk ticketing systems, remote desktop tools, and enterprise operating systems is essential for daily operations. Strong problem-solving skills, patience, and effective communication help you deliver technical support and guide users through complex issues. These skills ensure quick resolution of technical problems, minimize downtime, and maintain smooth IT operations within an organization.

What are the most common challenges faced by information systems support specialists in a fast-paced work environment?

Information Systems Support Specialists often encounter challenges such as managing multiple support requests simultaneously, troubleshooting technical issues under tight deadlines, and adapting quickly to evolving technologies. They must balance providing immediate assistance to end-users while maintaining documentation and ensuring system security. Strong communication skills and effective time management are essential to address user concerns efficiently and collaborate with IT teams to resolve more complex problems.

What is the difference between Information Systems Support Specialist vs Network Support Technician?

AspectInformation Systems Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, corporate supportTelecommunications, data centers, network service providers

While both roles involve technical support, the Information Systems Support Specialist focuses on end-user hardware and software issues, whereas the Network Support Technician specializes in maintaining and troubleshooting network infrastructure. The roles often overlap but differ mainly in scope and technical focus.

What states have the most Information Systems Support Specialist jobs?

States with the most job openings for Information Systems Support Specialist jobs include:

Information Systems Support Specialist jobs near you
Infographic showing various Information Systems Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

Systems Support Specialist III

Toshiba America Business Solutions, Inc.

Woburn, MA

$24 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Join Toshiba America Business Solutions as a Systems Support Specialist III

Toshiba America Business Solutions, a leader in digital technology, has an excellent opportunity for a Systems Support Specialist III in the MA-NH-RI marketplace remote and onsite. Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently.

As a Systems Support Specialist, you will enjoy making a positive impact on the business and our customers through troubleshooting complex technical problems related to networks, connectivity, systems, and applications.

Your core focus as Field Service Technician will be to provide remote and on-site repair of system problems in the most efficient and cost-effective manner. 

What You'll Do

  • Perform root cause analysis of presented problems.
  • Troubleshoot and resolve complex systems problems in the most efficient and cost-effective manner.
  • Monitor systems regularly to accept and/or reject network site surveys present and take appropriate action.
  • Perform confirmation tests as directed. 
  • Work with customers to resolve technical issues.
  • Interface heavily with customer IT personnel. 

What You’ll Bring

  • High School Diploma or GED.
  • Minimum of five years of demonstrated experience in a combination of the following areas; networking systems, systems support, interfaces, connectivity, and related software.
  • Knowledgeable in the hardware and software industry.
  • Comfortable with installation and upgrades to network systems/equipment.
  • Prior experience with multifunctional devices is required. Applicable Network certifications are preferred.
  • Valid Driver’s License and must be able to travel to sites periodically.
      

Earn Well

  • Hourly Range: $24.00 to $30.00, depending on experience.
  • Monthly Performance Based Bonus
  • Auto- reimbursement Program (when traveling)
  • Company Phone 

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan with match and company provided life insurance
  • Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
  • Generous paid holidays, vacation & sick/personal business/volunteer days
  • Opportunities for career growth within a global technology organization

About Us

Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.

At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.

 

Learn More

The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/  

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Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.