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Information Technology Support Specialist Ii Jobs

RENK America

IT Support Specialist II

Muskegon, MI

The IT Support Specialist II will play a pivotal role in providing exceptional customer support and resolving trouble tickets and service requests. IT Support Specialist II assists the business with ...

Connection

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IT Support Specialist II

Columbia, MO · Remote

$30 - $33/hr

IT Support Specialist II Location: Columbia, MO (Mostly Remote + 1-2 days per month onsite) (contract-to-hire) Job Type: Full-Time Compensation: $30 - $33 per hour Position Summary The IT Support ...

Ubertal Inc

Senior IT Support Specialist

Conyers, GA · On-site

Contract | Full-Time | ~2-Month Contract (potential extension) We are seeking an experienced IT Support Specialist to deliver hands-on infrastructure support, cloud environment management, and end ...

OFD Foods, LLC

IT Support Specialist II

Albany, OR · On-site

We are looking for an IT Support Specialist II to work in our IT team. This position is customer‑focused technology professional responsible for providing technical assistance, maintaining, and ...

Core4ce

IT Support Specialist II

San Antonio, TX · On-site

Core4ce is hiring an IT Support Specialist to join the team in San Antonio, Texas. The main ... • 2 years of professional experience in information technology or a directly related field • ...

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Samprasoft

IT Support Specialist

Auburn Hills, MI · On-site

It Support Specialist The IT Support Specialist sets up, manages and troubleshoots the technology systems that MERSINO uses to maintain computer and software networks. Job duties will also include ...

Echo IT Solutions

IT Support Specialist

Temple, TX · On-site

IT Support Specialist - Senior Level (PC, Mac & Manufacturing Systems) Location: Temple, Texas (Day1 Onsite) We are seeking an experienced and highly motivated IT Support Specialist to join our ...

ProTek IT Solutions

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IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...

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$34.5K

$69.2K

$111.5K

How much do information technology support specialist ii jobs pay per year?

As of May 28, 2026, the average yearly pay for information technology support specialist ii in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Support Specialist II, and why are they important?

To thrive as an Information Technology Support Specialist II, you need in-depth knowledge of computer hardware, software troubleshooting, networking, and a relevant associate or bachelor’s degree, often with CompTIA A+, Network+, or similar certifications. Familiarity with ticketing systems, remote desktop tools, and enterprise platforms like Windows Server and Active Directory is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set top performers apart in this role. These skills and qualities are vital for resolving technical issues efficiently and ensuring seamless IT operations for end users.

What are typical career advancement opportunities for an Information Technology Support Specialist II?

As an Information Technology Support Specialist II, professionals often have opportunities to advance into more senior technical roles such as IT Support Specialist III, Systems Administrator, or Network Administrator. With experience and additional certifications, many specialists also move into IT project management or supervisory positions within the support team. Developing strong troubleshooting, customer service, and technical skills, as well as staying current with emerging technologies, can greatly enhance prospects for promotion and lateral movement within the IT department.

What does an Information Technology Support Specialist II do?

An Information Technology Support Specialist II provides advanced technical support for computer hardware, software, and network issues within an organization. They handle more complex problems escalated from entry-level support staff, install and configure systems, and may help with training users on new technologies. Additionally, they often assist in maintaining IT documentation and ensuring the security and reliability of IT systems. Their role is crucial in ensuring smooth business operations by minimizing technology disruptions.

What is the difference between Information Technology Support Specialist II vs Network Support Technician?

AspectInformation Technology Support Specialist IINetwork Support Technician
CertificationsCompTIA A+, Network+ often preferredCompTIA Network+, Cisco CCNA often preferred
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer UsageIT departments across various industries, corporate supportTelecom, data centers, network service providers

While both roles involve technical support, the Information Technology Support Specialist II primarily focuses on end-user hardware and software issues, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap in certifications and work environments, but their core responsibilities differ based on technical focus.

More about Information Technology Support Specialist Ii jobs
What cities are hiring for Information Technology Support Specialist Ii jobs? Cities with the most Information Technology Support Specialist Ii job openings:
What states have the most Information Technology Support Specialist Ii jobs? States with the most job openings for Information Technology Support Specialist Ii jobs include:
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Information Technology Support Specialist Ii jobs near you
Infographic showing various Information Technology Support Specialist Ii job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 94% Full Time, 2% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $69,237 per year, or $33.3 per hour.

IT Support Specialist II

Global 1st Flagship

Irvine, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Here at Global- a 1st Flagship Company (www.globalfirstflagship.com), a woman-owned small business, we believe in Individual Accountability, Growth, Integrity, and Respect. We are a leader in Marine Support Services and Emergency Management. Serving as the Department of Navy's trusted Prime Contractor since 1964, we embark on a thrilling mission, managing, operating, and maintaining the U.S. Navy Inactive Ship fleet across diverse locations, including Norfolk, Philadelphia, Bremerton, California, and Hawaii. The journey begins here, and we invite you to set sail with us and make a real impact in our dynamic and innovative work environment!
Buckle up for an adrenaline-fueled journey on military vessels such as destroyers, aircraft carriers, and an array of other awe-inspiring Navy vessels! Your golden opportunity for an exhilarating career is knocking - are you ready to answer the call? The journey begins here - with Global- a 1st Flagship Company, where we are currently looking for an IT Support Specialist II (Part-Time) to join our team.
What You'll Be Doing:

  • The IT Support Specialist II provides day-to-day IT support and contributes to maintaining a secure and compliant environment in alignment with NIST SP 800-171, DFARS 252.204-7012, and, where applicable, NISPOM (32 CFR Part 117). This role focuses on user support, system administration, monitoring, and assisting with implementation of security controls under the direction of senior IT/security personnel.
What You'll Need to Succeed:
Minimum:
  • Bachelor's degree in IT, Cybersecurity, or related field (or equivalent experience)
  • 3-5 years of experience in IT support, system administration, or junior cybersecurity roles
  • Experience supporting Microsoft 365
  • Preferred: Systems Technician work: administering mobile device Intune, identity protection systems
  • Experience in a regulated or government contracting environment is a plus
  • CompTIA Security+, CompTIA Network+, Microsoft 365/Azure fundamentals or administer certifications is a plus

Global - A 1st Flagship Company is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, or disability.

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