... self-motivated Enterprise Support Specialist to join our team at Branch. What you'll do ... Learn more about our culture, approach, technology, and people here: Branch is an equal opportunity ...
60 Branch Tech Support Specialist Jobs Hiring Near You
... self-motivated Enterprise Support Specialist to join our team at Branch. What you'll do ... Learn more about our culture, approach, technology, and people here: Branch is an equal opportunity ...
BRIDGE/STRUCTURAL FOREMAN
Roanoke, VA ยท On-site
$58K - $100K/yr
Must have a valid driver's license and must meet Branch Group Fleet Policy requirements and ... Competencies Building and Supporting Teams Controlling Costs Customer Focus Decision Making ...
BRIDGE/STRUCTURAL FOREMAN
Roanoke, VA ยท On-site
$58K - $100K/yr
Must have a valid driver's license and must meet Branch Group Fleet Policy requirements and ... Competencies Building and Supporting Teams Controlling Costs Customer Focus Decision Making ...
BRIDGE/STRUCTURAL FOREMAN
Roanoke, VA ยท On-site
$58K - $100K/yr
Must have a valid driver's license and must meet Branch Group Fleet Policy requirements and ... Competencies Building and Supporting Teams Controlling Costs Customer Focus Decision Making ...
BRIDGE/STRUCTURAL FOREMAN
Roanoke, VA ยท On-site
$58K - $100K/yr
Must have a valid driver's license and must meet Branch Group Fleet Policy requirements and ... Competencies Building and Supporting Teams Controlling Costs Customer Focus Decision Making ...
ELECTRICIAN II
Blacksburg, VA ยท On-site
$21.50 - $29.25/hr
Join our team at Hopkins Lacey, a division of The Branch Group! We are seeking an Electrical ... Essential Functions * Assist in pulling wire, installing conduit, and supporting rough-ins for ...
ELECTRICIAN II
Blacksburg, VA ยท On-site
$21.50 - $29.25/hr
Join our team at Hopkins Lacey, a division of The Branch Group! We are seeking an Electrical ... Essential Functions * Assist in pulling wire, installing conduit, and supporting rough-ins for ...
ELECTRICIAN II
Blacksburg, VA ยท On-site
$21.50 - $29.25/hr
Join our team at Hopkins Lacey, a division of The Branch Group! We are seeking an Electrical ... Essential Functions * Assist in pulling wire, installing conduit, and supporting rough-ins for ...
ELECTRICIAN II
Blacksburg, VA ยท On-site
$21.50 - $29.25/hr
Join our team at Hopkins Lacey, a division of The Branch Group! We are seeking an Electrical ... Essential Functions * Assist in pulling wire, installing conduit, and supporting rough-ins for ...
DESIGN BUILD COORDINATOR
Glen Allen, VA ยท On-site
$102K - $175K/yr
The Coordinator will support Branch's Design-Build group in providing pursuit and post-award coordination with designers for the projects. During the RFP pursuit phase, the Coordinator will lead the ...
DESIGN BUILD COORDINATOR
Glen Allen, VA ยท On-site
$102K - $175K/yr
The Coordinator will support Branch's Design-Build group in providing pursuit and post-award coordination with designers for the projects. During the RFP pursuit phase, the Coordinator will lead the ...
DESIGN BUILD PURSUIT MANAGER
Chesapeake, VA ยท On-site
$102K - $175K/yr
Position Summary Branch Civil is searching for an experienced, detail-oriented Pursuit Manager to ... Tech Proposal documents * Take part in Technical Work Group meetings with Designer staff * Work ...
DESIGN BUILD PURSUIT MANAGER
Chesapeake, VA ยท On-site
$102K - $175K/yr
Position Summary Branch Civil is searching for an experienced, detail-oriented Pursuit Manager to ... Tech Proposal documents * Take part in Technical Work Group meetings with Designer staff * Work ...
DESIGN BUILD COORDINATOR
Glen Allen, VA ยท On-site
$102K - $175K/yr
The Coordinator will support Branch's Design-Build group in providing pursuit and post-award coordination with designers for the projects. During the RFP pursuit phase, the Coordinator will lead the ...
DESIGN BUILD COORDINATOR
Glen Allen, VA ยท On-site
$102K - $175K/yr
The Coordinator will support Branch's Design-Build group in providing pursuit and post-award coordination with designers for the projects. During the RFP pursuit phase, the Coordinator will lead the ...
DESIGN BUILD PURSUIT MANAGER (heavy
Chesapeake, VA ยท On-site
$102K - $175K/yr
Position Summary Branch Civil is searching for an experienced, detail-oriented Pursuit Manager to ... Tech Proposal documents * Take part in Technical Work Group meetings with Designer staff * Work ...
DESIGN BUILD PURSUIT MANAGER (heavy
Chesapeake, VA ยท On-site
$102K - $175K/yr
Position Summary Branch Civil is searching for an experienced, detail-oriented Pursuit Manager to ... Tech Proposal documents * Take part in Technical Work Group meetings with Designer staff * Work ...
EQUIPMENT SERVICE TECH
$34K - $57K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
$34K - $57K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Culpeper, VA ยท On-site
$34K - $57K/yr
Position Summary Branch is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with all BCI ...
EQUIPMENT SERVICE TECH
Culpeper, VA ยท On-site
$34K - $57K/yr
Position Summary Branch is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with all BCI ...
EQUIPMENT SERVICE TECH
Suffolk, VA ยท On-site
$34K - $57K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Suffolk, VA ยท On-site
$34K - $57K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Burnsville, NC ยท On-site
$31K - $52K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Burnsville, NC ยท On-site
$31K - $52K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Chantilly, VA ยท On-site
$41K - $69K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Chantilly, VA ยท On-site
$41K - $69K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
New Kent, VA ยท On-site
$34K - $57K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
New Kent, VA ยท On-site
$34K - $57K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
$41K - $69K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
$41K - $69K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Suffolk, VA ยท On-site
$34K - $57K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Suffolk, VA ยท On-site
$34K - $57K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Raleigh, NC ยท On-site
$41K - $69K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Raleigh, NC ยท On-site
$41K - $69K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Roanoke, VA ยท On-site
$31K - $52K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Roanoke, VA ยท On-site
$31K - $52K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Roanoke, VA ยท On-site
$31K - $52K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
EQUIPMENT SERVICE TECH
Roanoke, VA ยท On-site
$31K - $52K/yr
Position Summary Branch Civil, Inc. is searching for an experienced and safety driven Equipment Service Technician to join our well-established, growing company. Duties/Responsibilities * Comply with ...
Branch Group Jobs Information
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Full-time
Medical, Dental, Vision, Retirement
Re-posted 10 days ago
Job description
About us:
Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We're committed to building and delivering more inclusive, transparent, and frictionless financial products.
Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter-and they can directly impact our products, company, and culture.
We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.
Come join our team as we develop new ways to improve the lives of working Americans.
About the role:
We're looking for an organized, curious, empathetic, and self-motivated Enterprise Support Specialist to join our team at Branch.
What you'll do:
Qualifications:
Compensation:
The base compensation range for this role is 60-65k. The salary range displayed reflects an average base salary range for the position across all the US. The base salary offered to an applicant could be higher or lower based on each applicants specific skill set, depth of experience, relevant education or training, etc. The base salary range listed excludes equity or benefits.
Location:
This position is classified as REMOTEwithin the United States of America.
We are unable to hire candidates located outside of the domestic U.S.
Benefits:
Working at Branch
A remote-first company with employees located throughout the U.S., Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together. Learn more about what we do in this video!
Our collaborative spirit has helped us become an award-winning FinTech company, with Branch's innovation and workplace recognized across industries. Branch has been honored by Inc., the Webby Awards, Benzinga FinTech Awards, FinTech Breakthrough Awards, Top Workplaces USA, Great Places to Work, and EY Entrepreneur of the Year, Heartland, among others.
Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about
Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Must be currently authorized to work in the USA without sponsorship or transfer.
No third-parties, please.
View how Branch collects your personal data here.
Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We're committed to building and delivering more inclusive, transparent, and frictionless financial products.
Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter-and they can directly impact our products, company, and culture.
We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.
Come join our team as we develop new ways to improve the lives of working Americans.
About the role:
We're looking for an organized, curious, empathetic, and self-motivated Enterprise Support Specialist to join our team at Branch.
What you'll do:
- Coordinate solutions for customers whose operations depend on Branch products by troubleshooting technical issues, providing educating moments, and maintaining a feedback loop in order to support customer retention.
- Investigate and resolve technical issues stemming from integrations.
- Triage, escalate, and partner with various teams such as Customer Success, Account Management, User Support, Risk, and Engineering to ensure timely resolution and mitigate likelihood of repeat incidents.
- Use internal and third-party customer support and configuration tools to troubleshoot and resolve issues.
- Understand the customer experience and identify areas to improve the product and/or operations.
- Requires phone support and customer callbacks.
Qualifications:
- Previous B2B support experience in SaaS and/or fintech
- Project management experience (preferred)
- Proficient in Excel / Google Sheets
- Excellent communicator both verbal and written
- Problem Solver - Ability to identify, troubleshoot issues, and propose simple solutions
- Coachable - Open to feedback and can show improvement
- Experience with Zendesk support software a plus
Compensation:
The base compensation range for this role is 60-65k. The salary range displayed reflects an average base salary range for the position across all the US. The base salary offered to an applicant could be higher or lower based on each applicants specific skill set, depth of experience, relevant education or training, etc. The base salary range listed excludes equity or benefits.
Location:
This position is classified as REMOTEwithin the United States of America.
We are unable to hire candidates located outside of the domestic U.S.
Benefits:
- Market-leading medical, dental, and vision insurance
- Stock options
- Free Premium-Tier Origin Financial Wellness subscription
- Monthly home-office stipend
- 401k (TransAmerica)
- 12-weeks paid parental leave for birthing and non-birthing parents
- Flexible time off + sick and safe time
- 11 paid company holidays
- Branch@Branch Same Day Pay Option
Working at Branch
A remote-first company with employees located throughout the U.S., Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together. Learn more about what we do in this video!
Our collaborative spirit has helped us become an award-winning FinTech company, with Branch's innovation and workplace recognized across industries. Branch has been honored by Inc., the Webby Awards, Benzinga FinTech Awards, FinTech Breakthrough Awards, Top Workplaces USA, Great Places to Work, and EY Entrepreneur of the Year, Heartland, among others.
Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about
Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Must be currently authorized to work in the USA without sponsorship or transfer.
No third-parties, please.
View how Branch collects your personal data here.
About Branch Group
Sourced by ZipRecruiter
Industry
Construction
Company size
501 - 1,000 Employees
Headquarters location
Roanoke, VA, US
Year founded
1963