ZipRecruiter

Log In

1

Mac Desktop Support Jobs (NOW HIRING)

Apptad, Inc.

Desktop Support

Houston, TX · On-site

Desktop Support Houston TX * Dealing with hardware and application support queries and issues ... Windows / Mac LAN / WAN connectivity troubleshooting * Ready and assist with video conferencing ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20 - $25.50/hr

Responsibilities : • Support for all Windows services and applications for desktop at Clifton • Support for all MAC services and applications for desktop at Clifton • End user support on all ...

1872 Consulting

Desktop Support

Herndon, VA · On-site

Responsibilities : • Provides day to day support for Windows 10 (with some Mac and Linux) users • Active Directory account creation and account management • Supports desktop and laptop imaging ...

Nityo Infotech

Desktop Support

Center Valley, PA · On-site

Role: Desktop Support Location: Center Valley, PA Type: Fulltime Desktop Support Engineer to ... Windows /Mac OS environments like laptop/desktop Imaging, software package installation ...

New

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsMac Desktop Support Jobs

Mac Desktop Support information

See salary details

$13

$22

$32

How much do mac desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for mac desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is a Mac Desktop Support specialist?

Mac Desktop Support specialists are IT professionals who provide technical assistance and troubleshooting for Apple Mac computers and related hardware and software. They help users install, configure, maintain, and repair Mac systems, as well as resolve issues related to macOS, applications, networks, and peripherals. These specialists often work in organizations where Macs are used in office, education, or creative environments, ensuring systems run smoothly and users can work efficiently.

What skills and qualifications are needed to thrive as a Mac Desktop Support specialist?

To thrive as a Mac Desktop Support specialist, you need a solid understanding of macOS, hardware troubleshooting, and network fundamentals, often supported by an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and ticketing systems such as ServiceNow is typically required. Strong customer service, problem-solving abilities, and effective communication are standout soft skills in this role. These skills and tools are essential to ensure efficient technical support, user satisfaction, and smooth business operations in Apple-based environments.

What are common challenges faced by Mac Desktop Support specialists when managing a mixed operating system environment?

Mac Desktop Support professionals often encounter challenges when integrating Macs into environments predominantly running Windows or Linux systems. These challenges can include ensuring compatibility with network resources, managing user permissions, and supporting cross-platform applications. Effective communication and collaboration with other IT teams are essential to address these issues, as well as staying updated on the latest macOS features and third-party tools for seamless integration. Additionally, troubleshooting and resolving unique Mac-specific issues while adhering to company security protocols is a crucial part of the role.

What is the difference between Mac Desktop Support vs Mac Help Desk Technician?

AspectMac Desktop SupportMac Help Desk Technician
CertificationsApple Certified Support Professional (ACSP), CompTIA A+Same as Mac Desktop Support
Work EnvironmentOn-site, corporate or educational settingsHelp desk, remote or on-site support
Job FocusHardware/software troubleshooting, system maintenanceCustomer support, issue resolution, user assistance

Both roles require similar certifications and often work in corporate or educational environments. Mac Desktop Support typically involves hands-on hardware and software troubleshooting, while Mac Help Desk Technicians focus more on user support and issue resolution, often remotely. The roles overlap but differ mainly in scope and daily tasks.

More about Mac Desktop Support jobs

What job categories do people searching Mac Desktop Support jobs look for?

The top searched job categories for Mac Desktop Support jobs are:

Mac Desktop Support jobs near you
Infographic showing various Mac Desktop Support job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Engineer

Sybex Support Services

Tualatin, OR • On-site

Contractor

Re-posted 18 days ago

Job description

Job Summary (Desktop Support Engineer - L1)
- Provide on-site and remote technical support to end users, including executive management and VIPs.
- Diagnose and troubleshoot issues related to Windows and Mac desktop systems, printers, operating systems, and applications.
- Install, maintain, and upgrade desktop equipment and associated infrastructure.
- Support end users with video conferencing units and mobile devices (iPhone, iPad, Android).
- Deliver support for Windows 7/8/OS X, Office 2011/O365, and Microsoft Office suite applications.
- Collaborate with Service Desk and other IT teams for break/fix, remote access, and support functions.
- Utilize remote support tools (Remote Desktop, Apple Remote Desktop, VNC) for troubleshooting.
- Remove viruses and spyware from user devices using various tools.
- Consult and instruct users on hardware and software usage and resolve technical issues.
- Respond to support requests via phone, email, service tickets, and dispatches, ensuring timely resolution within SLA.
- Document, track, and monitor problems and solutions for continuous improvement and knowledge sharing.
- Maintain a high standard of customer service and professionalism in all interactions.
- Adhere to business professional attire and company standards.
- Demonstrate excellent written and verbal communication, organizational, and troubleshooting skills.
- Work full time (40 hours/week) on a contract basis in a fast-paced, dynamic environment.

Apply