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Mac Desktop Support Jobs (NOW HIRING)

LHH US

Level 3 Mac Desktop Engineer

Washington, DC · Hybrid

Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint Solutions) Location: Washington, DC ... You will work cross-functionally with infrastructure, security, and support teams to deliver ...

LHH US

Level 3 Mac Desktop Engineer

Washington, DC · Hybrid

Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint Solutions) Location: Washington, DC ... You will work cross-functionally with infrastructure, security, and support teams to deliver ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20 - $25.50/hr

Responsibilities : • Support for all Windows services and applications for desktop at Clifton • Support for all MAC services and applications for desktop at Clifton • End user support on all ...

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA · On-site

$21.75 - $27.50/hr

CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: - 2 years experience with Windows and/or Mac desktop support. - 2 years experience with Smartphone support. - 2 years ...

Empower AI Inc.

Desktop Support Technician I

Chicago, IL

$21 - $26.50/hr

CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: - 2 years experience with Windows and/or Mac desktop support. - 2 years experience with Smartphone support. - 2 years ...

Empower AI Inc.

Desktop Support Technician I

Washington, DC · On-site

$23 - $29.25/hr

CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: - 2 years experience with Windows and/or Mac desktop support. - 2 years experience with Smartphone support. - 2 years ...

Empower AI Inc.

Desktop Support Technician I

Chicago, IL · On-site

$21 - $26.50/hr

CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: - 2 years experience with Windows and/or Mac desktop support. - 2 years experience with Smartphone support. - 2 years ...

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Mac Desktop Support information

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$13

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How much do mac desktop support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for mac desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is a Mac Desktop Support specialist?

Mac Desktop Support specialists are IT professionals who provide technical assistance and troubleshooting for Apple Mac computers and related hardware and software. They help users install, configure, maintain, and repair Mac systems, as well as resolve issues related to macOS, applications, networks, and peripherals. These specialists often work in organizations where Macs are used in office, education, or creative environments, ensuring systems run smoothly and users can work efficiently.

What skills and qualifications are needed to thrive as a Mac Desktop Support specialist?

To thrive as a Mac Desktop Support specialist, you need a solid understanding of macOS, hardware troubleshooting, and network fundamentals, often supported by an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and ticketing systems such as ServiceNow is typically required. Strong customer service, problem-solving abilities, and effective communication are standout soft skills in this role. These skills and tools are essential to ensure efficient technical support, user satisfaction, and smooth business operations in Apple-based environments.

What are common challenges faced by Mac Desktop Support specialists when managing a mixed operating system environment?

Mac Desktop Support professionals often encounter challenges when integrating Macs into environments predominantly running Windows or Linux systems. These challenges can include ensuring compatibility with network resources, managing user permissions, and supporting cross-platform applications. Effective communication and collaboration with other IT teams are essential to address these issues, as well as staying updated on the latest macOS features and third-party tools for seamless integration. Additionally, troubleshooting and resolving unique Mac-specific issues while adhering to company security protocols is a crucial part of the role.

What is the difference between Mac Desktop Support vs Mac Help Desk Technician?

AspectMac Desktop SupportMac Help Desk Technician
CertificationsApple Certified Support Professional (ACSP), CompTIA A+Same as Mac Desktop Support
Work EnvironmentOn-site, corporate or educational settingsHelp desk, remote or on-site support
Job FocusHardware/software troubleshooting, system maintenanceCustomer support, issue resolution, user assistance

Both roles require similar certifications and often work in corporate or educational environments. Mac Desktop Support typically involves hands-on hardware and software troubleshooting, while Mac Help Desk Technicians focus more on user support and issue resolution, often remotely. The roles overlap but differ mainly in scope and daily tasks.

More about Mac Desktop Support jobs

What job categories do people searching Mac Desktop Support jobs look for?

The top searched job categories for Mac Desktop Support jobs are:

Mac Desktop Support jobs near you
Infographic showing various Mac Desktop Support job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Engineer

Sybex Support Services

Tualatin, OR • On-site

Contractor

Posted 27 days ago

Job description

Job Summary (Desktop Support Engineer - L1)
- Provide on-site and remote technical support to end users, including executive management and VIPs.
- Diagnose and troubleshoot issues related to Windows and Mac desktop systems, printers, operating systems, and applications.
- Install, maintain, and upgrade desktop equipment and associated infrastructure.
- Support end users with video conferencing units and mobile devices (iPhone, iPad, Android).
- Deliver support for Windows 7/8/OS X, Office 2011/O365, and Microsoft Office suite applications.
- Collaborate with Service Desk and other IT teams for break/fix, remote access, and support functions.
- Utilize remote support tools (Remote Desktop, Apple Remote Desktop, VNC) for troubleshooting.
- Remove viruses and spyware from user devices using various tools.
- Consult and instruct users on hardware and software usage and resolve technical issues.
- Respond to support requests via phone, email, service tickets, and dispatches, ensuring timely resolution within SLA.
- Document, track, and monitor problems and solutions for continuous improvement and knowledge sharing.
- Maintain a high standard of customer service and professionalism in all interactions.
- Adhere to business professional attire and company standards.
- Demonstrate excellent written and verbal communication, organizational, and troubleshooting skills.
- Work full time (40 hours/week) on a contract basis in a fast-paced, dynamic environment.

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