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Mac Desktop Support Jobs (NOW HIRING)

BlupaceUS LLC

Desktop support Engineer L2

Kansas City, MO · On-site

$21 - $25/hr

Windows and Mac and JAMF As a Desktop Support Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond ...

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA · On-site

$21.75 - $27.50/hr

CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: - 2 years experience with Windows and/or Mac desktop support. - 2 years experience with Smartphone support. - 2 years ...

Fisec Global

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired * Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20.25 - $25.75/hr

Key Duties and Responsibilities Support for all Windows services and applications for desktop at Clifton Support for all MAC services and applications for desktop at Clifton End user support on all ...

AA2IT

Desktop Support Technician

Nederland, TX · On-site

$18 - $23/hr

... Mac experience • A+ certification • Dell/Lenovo/Mac certification Company : Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the ...

LincolnIT

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

Required : • 2-3 years of extensive hands-on experience with PC, Mac and Printer break/fix • ... Desktop support including analyzing and resolving end-user issues • Provide printer ...

Noblesoft Technologies

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired * Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc ...

Noblesoft Technologies

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired * Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc ...

AA2IT

Desktop Support Technician

Lynnwood, WA · On-site

$22.50 - $28.50/hr

... Mac experience • A+ certification • Dell/Lenovo/Mac certification Company : Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

Desktop and laptop installation ,configuration and upgradation Functional knowledge of MAC , Windows client / server configurations, software, connectivity, troubleshooting, Support and troubleshoot ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

Desktop and laptop installation ,configuration and upgradation Functional knowledge of MAC , Windows client / server configurations, software, connectivity, troubleshooting, Support and troubleshoot ...

TEKsystems

Desktop Support

Portland, OR

$24 - $27/hr

... Windows and Mac) • Become a trusted advisor who consults with users on best practices and ... desktop support experience, preferably in a medium to large end user environment • Be able to ...

New

AA2IT

Desktop Support Technician

Kellogg, ID · On-site

$18.50 - $23.50/hr

... Mac experience • A+ certification • Dell/Lenovo/Mac certification Company : Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the ...

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Mac Desktop Support information

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$13

$22

$32

How much do mac desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for mac desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is a Mac Desktop Support specialist?

Mac Desktop Support specialists are IT professionals who provide technical assistance and troubleshooting for Apple Mac computers and related hardware and software. They help users install, configure, maintain, and repair Mac systems, as well as resolve issues related to macOS, applications, networks, and peripherals. These specialists often work in organizations where Macs are used in office, education, or creative environments, ensuring systems run smoothly and users can work efficiently.

What skills and qualifications are needed to thrive as a Mac Desktop Support specialist?

To thrive as a Mac Desktop Support specialist, you need a solid understanding of macOS, hardware troubleshooting, and network fundamentals, often supported by an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and ticketing systems such as ServiceNow is typically required. Strong customer service, problem-solving abilities, and effective communication are standout soft skills in this role. These skills and tools are essential to ensure efficient technical support, user satisfaction, and smooth business operations in Apple-based environments.

What are common challenges faced by Mac Desktop Support specialists when managing a mixed operating system environment?

Mac Desktop Support professionals often encounter challenges when integrating Macs into environments predominantly running Windows or Linux systems. These challenges can include ensuring compatibility with network resources, managing user permissions, and supporting cross-platform applications. Effective communication and collaboration with other IT teams are essential to address these issues, as well as staying updated on the latest macOS features and third-party tools for seamless integration. Additionally, troubleshooting and resolving unique Mac-specific issues while adhering to company security protocols is a crucial part of the role.

What is the difference between Mac Desktop Support vs Mac Help Desk Technician?

AspectMac Desktop SupportMac Help Desk Technician
CertificationsApple Certified Support Professional (ACSP), CompTIA A+Same as Mac Desktop Support
Work EnvironmentOn-site, corporate or educational settingsHelp desk, remote or on-site support
Job FocusHardware/software troubleshooting, system maintenanceCustomer support, issue resolution, user assistance

Both roles require similar certifications and often work in corporate or educational environments. Mac Desktop Support typically involves hands-on hardware and software troubleshooting, while Mac Help Desk Technicians focus more on user support and issue resolution, often remotely. The roles overlap but differ mainly in scope and daily tasks.

More about Mac Desktop Support jobs

What job categories do people searching Mac Desktop Support jobs look for?

The top searched job categories for Mac Desktop Support jobs are:

Mac Desktop Support jobs near you
Infographic showing various Mac Desktop Support job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,766 per year, or $23 per hour.

IT Desktop Support

Sybex Support Services

Los Angeles, CA • On-site

Full-time

Posted 9 days ago

Job description

Handle desktop hardware and software troubleshooting, system reinstallation, user environment configuration, IT asset management, and assist the headquarters IT team with network and server-related issues.
Language requirement is Chinese + English bilingual
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity for desktops and laptops
- Manage user accounts and permissions in Active Directory
- Assist with software installations and upgrades
- Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
- Collaborate with team members to resolve complex technical issues
- Document technical procedures and solutions for future reference
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of network administration, technical support, and IT support principles
- Proficiency in operating systems such as Windows, Linux, and Mac OS
- Familiarity with office productivity software (e.g., Microsoft Office)
- Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
- Knowledge of VPN technologies and remote access tools
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills

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