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It Support Technician Jobs (NOW HIRING)

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$65K - $85K/yr

  • PTO

C. 1324b(a)(3). Role: IT Support Technician Location: San Jose, CA or Bellevue, WA Role Description The IT Support Technician at Rivet is the operational backbone of our internal technology ...

L3Harris Technologies

IT Support Technician

Greenville, TX · On-site

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT Job Schedule: 9/80: Employees work 9 out of ...

TGW Logistics Group

IT Support Technician

Grand Rapids, MI · On-site

$20.75 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Technician will provide Tier 1 technical support to employees, assist with onboarding and account management, troubleshoot hardware and software issues, and help maintain a productive ...

Kforce Technology Staffing

IT Support Technician

Oklahoma City, OK · On-site

$20 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role of IT Support Technician will be located in Oklahoma City and will be primarily responsible for supporting Operations and Users located at this site. The role will also provide support for ...

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support ...

Insight Global

IT Support Technician

Secaucus, NJ · On-site

$23 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

Experience in Help Desk, IT Support, or Field Support roles * Foundational knowledge of computer ... Technician to support a companies Technology Operations team, providing both onsite and remote ...

Business Centric Technology

IT Support Technician

Camas, WA · On-site

$20 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our client is looking for a skilled and service-minded IT Support Technician for a 1-year contract-to-hire opportunity in Camas, WA. You'll play a key role in keeping systems running smoothly and ...

KBR Careers

IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

The IT Support Technician role involves providing end-user IT support to ensure daily operations and mission success, including resolving technical issues and maintaining IT assets. Responsibilities ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users and common ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Core BTS, Inc.

IT Support Technician

Niskayuna, NY

$24 - $25/hr

Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology.

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

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It Support Technician information

See salary details

$14

$25

$37

How much do it support technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000. Salaries can vary based on experience, certifications, location, and the complexity of support tasks performed.

Is IT Support Technician hard to get a job in IT support?

The IT Support Technician role is generally accessible to those with basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Entry-level positions are common, but competition can vary depending on location and experience, making certifications and practical knowledge valuable for improving job prospects.
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It Support Technician jobs near you
Infographic showing various It Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician

Rivet Industries

Bellevue, WA • On-site

$65K - $85K/yr

Full-time

PTO

Re-posted 10 days ago

Job description

About Rivet
Rivet is an American company building integrated task systems - fusing hardened hardware with software, sensors, AI, and networking - for industrial workforces and defense personnel. We create capabilities that multiply the effectiveness of every individual and withstand the world's toughest environments.
We serve the people who build, operate, maintain, and defend our way of life. From technicians and engineers to first responders and service members, they embody the hard work, ingenuity, and meritocratic values that drive Western prosperity. Yet too often they are forced to rely on outdated tools that fail under modern pressures. Rivet exists to reset that priority.
At Rivet, you'll join a mission-driven team that fuses disciplines to deliver decisive outcomes where they matter most. Whether shaping our technology, strengthening our partnerships, or building our culture, every role here contributes to equipping the front lines with the modern systems they deserve.
Work Authorization Requirement: Due to the nature of our business and compliance with federal regulations, all candidates must be a "U.S. Person". Upon hire, you will be required to provide documentation verifying your status as a U.S. Citizen, a lawful permanent resident, or a protected individual under 8 U.S.C. 1324b(a)(3).
Role: IT Support Technician
Location: San Jose, CA or Bellevue, WA
Role Description
The IT Support Technician at Rivet is the operational backbone of our internal technology environment. You are the first line of response when systems go down, machines need to be fielded, or connectivity fails - and at Rivet, those moments cannot wait. This role sits at the intersection of urgency and precision: keeping our team operational so engineers, program managers, and mission-facing personnel can stay focused on what matters. You will own the daily IT support tempo for the organization - resolving user issues quickly, standing up new workstations, and maintaining the network reliability our teams depend on. Success here means zero tolerance for unnecessary downtime, a bias toward action, and the technical competence to solve problems the right way the first time.
Responsibilities
  • Work with the INFOSEC team to manage internal IT support requests - triaging, resolving, and escalating issues with speed and precision
  • Image, configure, and deploy workstations and laptops for new and existing team members
  • Troubleshoot internet and network connectivity issues including LAN/WAN, Wi-Fi, VPN, and DNS
  • Manage user accounts, access provisioning, and password administration via Active Directory / Azure AD
  • Configure and support internal endpoint tools
  • Maintain accurate records and contribute to internal documentation and runbooks
  • Track and manage IT asset inventory through the full hardware lifecycle
  • Enforce IT security policies and best practices across the organization
  • Identify recurring failure points and surface systemic fixes - not just one-off patches

Role Requirements
  • 1+ years in a help desk, desktop support, or IT support role
  • Hands-on experience with Windows 10/11 and macOS.
  • Working knowledge of TCP/IP networking, DNS, DHCP, and Wi-Fi troubleshooting
  • Experience with Microsoft 365 administration, and remote support tools
  • CompTIA A+ or Network+ certification preferred, or actively pursuing
  • High sense of ownership - you follow through, document clearly, and don't leave problems half-solved
  • This position requires U.S. citizenship due to contract obligations; ability to obtain security clearance

EOE
Compensation may vary within the posted range based on relevant experience, skills, education, and other job-related factors. In addition to base salary, this role may be eligible for equity and other forms of compensation. Eligible employees also receive a competitive benefits package, including unlimited PTO.
Rivet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Certain roles may require U.S. Person status, security clearance eligibility, or other requirements imposed by law or government contract.

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