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It Support Technician Jobs (NOW HIRING)

Heico

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

The Company: For over 50 years Robertson Fuel Systems, a HEICO company, continues to be the world leader in the design, development, and manufacturing of crashworthy fuel systems. The Company's

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$65K - $85K/yr

About Rivet Rivet is an American company building integrated task systems - fusing hardened hardware with software, sensors, AI, and networking - for industrial workforces and defense personnel. We

L3Harris Technologies

IT Support Technician

Sunrise, FL

$68K - $127K/yr

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest

TGW Logistics Group

IT Support Technician

Grand Rapids, MI · On-site

$20.75 - $28.25/hr

The IT Support Technician will provide Tier 1 technical support to employees, assist with onboarding and account management, troubleshoot hardware and software issues, and help maintain a productive

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

Job Summary : BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. They are seeking a motivated, hands-on IT Support Technician to support

Insight Global

IT Support Technician

Secaucus, NJ · On-site

$23 - $29/hr

Required Skills & Experience * Experience in Help Desk, IT Support, or Field Support roles * Foundational knowledge of computer networking concepts * Experience troubleshooting both hardware and

New

KBR Careers

IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Job Summary : KBR is a company that provides high-end engineering and advanced technology solutions to the intelligence and national security communities. The IT Support Technician role involves

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It Support Technician information

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How much do it support technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

Is IT Support Technician hard to get a job in IT support?

Getting a job as an IT Support Technician can vary depending on the region and industry demand, but generally, it requires relevant technical skills, such as knowledge of operating systems, hardware, and troubleshooting tools. Certifications like CompTIA A+ can improve job prospects, and entry-level positions are often accessible to those with basic IT knowledge and customer service skills.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000, with entry-level positions starting lower and experienced technicians earning more. Salaries can vary based on location, certifications, and experience, and many roles require knowledge of troubleshooting hardware and software, as well as customer service skills.
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For It Support Technician jobs, the most frequently searched job titles are:

It Support Technician jobs near you
Infographic showing various It Support Technician job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT SUPPORT TECHNICIAN

Decatur County Memorial Hospital

Greensburg, IN • On-site

$19.75 - $27.25/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Join the Team at Decatur County Memorial Hospital
At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider-we are a trusted community partner committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment.
Our team is made up of dedicated professionals who are passionate about making a difference every day. We foster a culture of collaboration, respect, integrity, and continuous improvement, where employees are empowered to grow professionally while contributing to exceptional patient outcomes. DCMH offers competitive compensation and benefits, opportunities for professional development, and a supportive workplace that values each team member's contributions.
DCMH offers more than just a job-we offer a rewarding career and a supportive workplace culture. Employees enjoy competitive pay, comprehensive health and wellness benefits, generous paid time off, retirement savings opportunities, professional development support, and a variety of additional benefits designed to help you achieve your personal and professional goals. We are committed to creating an environment where team members feel valued, supported, and empowered to grow.
If you are seeking a rewarding career with an organization that is committed to excellence, innovation, and service, we invite you to explore opportunities with Decatur County Memorial Hospital and become part of a team that is making a meaningful impact in our community.
POSITION SUMMARY
  • Reports To
    • Supervisor, IT Technician/Systems Administrator
  • Amount of Travel Required
    • Local travel between the hospital and other DCMH facilities, clinics, and off-site locations as needed to provide technical support and services.
  • Positions Supervised
    • None
  • Work Schedule
    • Full-time days, Monday through Friday, 8:00 a.m. to 5:00 p.m.
      Participates in the IT department on-call rotation to provide support during evenings, weekends, holidays, or other off-hours as assigned.
      Must be available to respond to urgent technology-related issues when scheduled for on-call coverage.
      Work schedule may be adjusted as needed to meet operational and business requirements.
  • FLSA Status
    • Non-Exempt (Hourly); eligible for overtime pay in accordance with applicable law
  • Position Summary
    • The IT Support Technician provides front-line technical support and assistance to end users throughout Decatur County Memorial Hospital (DCMH). This position is responsible for the installation, configuration, maintenance, troubleshooting, and support of computer hardware, software, peripherals, and user access requests and setup. The IT Support Technician serves as a key resource for resolving technology issues, supporting system users, and ensuring the reliable operation of technology solutions that support patient care and business operations.
      Under general supervision, the IT Support Technician performs assigned duties with a high degree of independence while adhering to established policies, procedures, and security standards. Work is reviewed through results achieved, quality of service provided, and user satisfaction.

KNOWLEDGE, SKILLS, & ABILITIES/POSITION QUALIFICATIONS
  • Education
    • High school diploma or equivalent required
      Associate degree in Information Technology, Computer Science, or related field preferred
  • Experience
    • One (1) to two (2) years of information technology support experience preferred
      Healthcare IT experience preferred
      Experience supporting Windows-based environments preferred
  • Computer Skills
    • Proficient in Microsoft Office, email, and other standard computer applications, with the ability to learn and effectively use software systems required for assigned responsibilities.
  • Certificates & Licenses
    • Valid driver's license required
      CompTIA A+, Microsoft, Microsoft 365, or related technical certifications preferred
      Additional technology certifications are advantageous.
  • Other Requirements
    • Knowledge of Windows operating systems, computer hardware, printers, and related technologies.
      Ability to troubleshoot and resolve technical problems efficiently.
    • Ability to communicate technical information clearly to users with varying levels of computer proficiency.
    • Strong customer service orientation and commitment to user satisfaction.
    • Ability to prioritize multiple tasks and respond effectively to changing demands.
    • Strong verbal and written communication skills.
    • Ability to maintain confidentiality of sensitive information.
    • Ability to work independently and collaboratively as part of a team.
    • Strong organizational, analytical, and problem-solving skills.
  • Essential Functions
      • Provides first-level technical support to end users for computer hardware, software, printers, mobile devices, and peripheral equipment.
      • Timely responds to service requests and support tickets, documenting actions taken and resolutions provided, within established service level agreements.
      • Processes user access requests and completes user account setup in accordance with established procedures, approval requirements, and security standards.
      • Installs, configures, deploys, and upgrades computer workstations, laptops, monitors, printers, scanners, and related equipment.
      • Performs routine maintenance, system updates, and equipment replacement activities.
      • Maintains technology inventory and assists with asset tracking and equipment life cycle management.
      • Configures and maintains Windows operating systems and associated software applications.
      • Supports users of clinical and business applications utilized throughout DCMH facilities.
      • Supports organizational efforts to maintain technology security, confidentiality, and data integrity.
      • Adheres to all HIPAA, cybersecurity, information security, and organizational policies.
      • Reports potential security incidents, vulnerabilities, or compliance concerns to appropriate leadership.
      • Assists with implementation of security updates and endpoint protection measures.
      • Maintains current knowledge of healthcare technology trends, operating systems, hardware, software, and security practices.
      • Participates in continuing education and professional development activities.
      • Recommends process improvements that enhance service quality, efficiency, and user satisfaction.
      • Other duties as assigned.

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