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It Support Technician Jobs (NOW HIRING)

Vega Ecm Solutions

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...

Heico

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in ...

Resourcing HQ

IT Support Technician

Montgomery, AL · On-site

$21.25 - $29.25/hr

Job Title: IT Support Technician - Windows 10 to Windows 11 Device Conversion Location: Montgomery, Alabama (Local Candidates Only) Employment Type: Contract (3 months + possibility of extension ...

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$65K - $85K/yr

C. 1324b(a)(3). Role: IT Support Technician Location: San Jose, CA or Bellevue, WA Role Description The IT Support Technician at Rivet is the operational backbone of our internal technology ...

L3Harris Technologies

IT Support Technician

Sunrise, FL · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT Job Schedule: 9/80: Employees work 9 out of ...

L3Harris Technologies

IT Support Technician

Greenville, TX · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT Job Schedule: 9/80: Employees work 9 out of ...

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support ...

Insight Global

IT Support Technician

Secaucus, NJ · On-site

$23 - $29/hr

Experience in Help Desk, IT Support, or Field Support roles * Foundational knowledge of computer ... Technician to support a companies Technology Operations team, providing both onsite and remote ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

North End Teleservices

IT Support Technician

Omaha, NE

$20.50 - $28.25/hr

The IT Support Technician will play a critical role in providing comprehensive technical support to end-users across the company. This position requires a broad range of technical skills, exceptional ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

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It Support Technician information

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$14

$25

$37

How much do it support technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000. Salaries can vary based on experience, certifications, location, and the complexity of support tasks performed.

Is IT Support Technician hard to get a job in IT support?

The IT Support Technician role is generally accessible to those with basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Entry-level positions are common, but competition can vary depending on location and experience, making certifications and practical knowledge valuable for improving job prospects.
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The top employers for It Support Technician jobs are:

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It Support Technician jobs near you
Infographic showing various It Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician

The Reserves Network Inc

Marengo, IA • On-site

$60K - $63K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 15 days ago

Job description

IT Support Technician | $60,000 - $63,000 per year | Direct Hire
What Matters Most
  • Competitive Pay of $60,000 - $63,000 per year
  • Schedule: Onsite with 10 – 15% travel between locations
  • Location: Central Iowa
  • Direct Hire opportunity
Job Description
We are seeking a hands-on IT Support Technician to provide onsite technical support in a fast-paced, multi-site business environment. This role supports approximately 400 end users across multiple locations and is responsible for managing service requests while delivering high-quality technical assistance. The IT Support Technician will install, configure, and troubleshoot hardware, software, mobile devices, and Microsoft 365 applications while helping maintain system security and user access standards. This is a visible, customer-focused role requiring strong communication skills, initiative, and the ability to work independently while collaborating with a broader IT team. This position offers long-term growth opportunities into infrastructure, systems administration, and broader IT initiatives.
Responsibilities
  • Provide end-user technical support across multiple departments
  • Manage and resolve service tickets in a timely and professional manner
  • Install, configure, maintain, and repair laptops, desktops, printers, and mobile devices
  • Set up new user accounts, email access, and equipment following established security guidelines
  • Support Microsoft 365 applications including Exchange, SharePoint, and OneDrive
  • Troubleshoot hardware, software, and basic network connectivity issues
  • Maintain IT asset inventory and documentation
  • Assist with user access management and security best practices
  • Perform system updates, patches, and routine maintenance
  • Support technology lifecycle management and equipment replacement
  • Collaborate with IT team members on projects and continuous improvement efforts
  • Travel between nearby company locations (approximately 10–15%) to provide onsite technical support as needed.
Qualifications and Requirements
  • Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • 3+ years of hands-on IT technical support experience
  • Strong troubleshooting skills across hardware, software, and networking fundamentals
  • Experience supporting Microsoft 365 (Exchange, SharePoint, OneDrive)
  • Experience provisioning laptops, user accounts, and mobile devices
  • Understanding of IT security best practices and user access management
  • Ability to work independently as a primary onsite IT resource
  • Excellent verbal communication and customer service skills
  • Strong problem-solving and analytical abilities
  • Positive, team-oriented attitude with a proactive mindset
Preferred Qualifications
  • Bachelor’s degree in a related field
  • Experience supporting multi-site organizations or environments with 100+ end users
  • Certifications such as CompTIA A+, Network+, or Microsoft certifications
  • Familiarity with mobile device management (MDM) or VoIP systems
Work Authorization & Employment Status Requirement
Applicants must be legally authorized to work in the United States. We are not able to sponsor or assume responsibility for employment visas, including but not limited to H-1B, now or in the future. We also cannot accept C2C (Corp-to-Corp) or third-party candidates.
Benefits and Perks
  • Pay Rate: $60,000 - $63,000 per year
  • Medical, Dental, and Life insurance benefits
  • Eligible for a 401(k) plan
  • Tuition reimbursement
  • Opportunity to join a collaborative and growth-oriented workplace
Your New Organization
You will be joining a well-established, privately held organization in Central Iowa that values operational excellence, technology reliability, and employee development. The company maintains a stable business presence in the region and continues to invest in systems, infrastructure, and long-term growth. Team members enjoy a collaborative culture where initiative and continuous improvement are encouraged.
Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The Pay Rate range for this position is $60,000 - $63,000 per year, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.
Reserves Network logo

About Reserves Network

Sourced by ZipRecruiter

The Reserves Network is more than a temporary staffing company. We are a leading provider of flexible staffing services, including temporary, temp-to-hire and direct hire placements to create Total Staffing Solutions. We take care of our people - our customers, the communities we serve and, of course, each other. This is what makes us different. This is what makes us great.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Fairview Park, OH, US

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