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Amazon It Support Technician Jobs (NOW HIRING)

The Rockridge Group

IT Support Technician

Princeton, NJ

$22.50 - $31/hr

TITLE: IT Support Technician DURATION: Three (3+) months with possibility to be extended LOCATION: 210 Carnegie Center, Suite 103, Princeton, NJ 08540 Job Summary: We are looking to hire a skilled ...

1 Click logistics

IT Support Technician

Sparks, NV · On-site

$22 - $30.25/hr

IT Support Technician The IT Support Technician is responsible for providing technical support and assistance to employees. This role supports hardware, software, network, and system related issues ...

Mondo

IT Support Technician

Waterville, ME · On-site

$21.50 - $29.50/hr

Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.

Sentinel Blue

IT Support Technician

Charleston, SC

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis out of Charleston, SC. This role is for an entry-level IT support person or administrator with ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...

Mondo

IT Support Technician

Waterville, ME · On-site

$21.50 - $29.50/hr

Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.

Lifepoint Health

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

As an IT Support Technician joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and ...

3B Staffing LLC

IT Support Technician

Chicago, IL · On-site

$22.25 - $30.50/hr

IT Support Technician 100% onsite in downtown Chicago 6 to 18 months USC or GC Position Responsibilities Will be focusing on in-place upgrades of Windows 10 computers to Windows 11. Additionally ...

Tucker Ellis LLP

IT Support Technician

Saint Louis, MO · On-site

$21 - $28.75/hr

Louis, MO- Onsite Daily Tucker Ellis LLP is seeking a dedicated Support Technician to join our IT team. This role is essential in providing top-tier technical support for our employees and guests ...

1 CLICK LOGISTICS

IT Support Technician

Vandalia, OH · On-site

Job Summary The IT Support Technician is responsible for providing technical support and assistance to employees. This role supports hardware, software, network, and system related issues while ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users and common ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

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Amazon It Support Technician information

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$14

$25

$37

How much do amazon it support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for amazon it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is an Amazon IT Support Technician?

An Amazon IT Support Technician is responsible for maintaining and troubleshooting IT systems within Amazon's fulfillment centers, corporate offices, or data centers. Their duties include supporting hardware and software issues, configuring devices, and ensuring network connectivity. They assist employees with technical problems, manage IT inventory, and follow Amazon's protocols for security and efficiency. This role requires strong problem-solving skills, technical knowledge, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Amazon IT Support Technician?

To excel as an Amazon IT Support Technician, a solid background in troubleshooting hardware and software issues, understanding networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ are essential. Familiarity with ticketing systems, remote support tools, Windows/Linux operating systems, and common enterprise technology platforms is highly valued. Strong problem-solving abilities, effective communication, and the ability to stay calm under pressure are critical soft skills in this fast-paced environment. These competencies ensure quick resolution of technical issues, smooth operations, and excellent internal customer service for Amazon's diverse teams.

What kinds of technical challenges can Amazon IT Support Technicians expect to face regularly?

Amazon IT Support Technicians frequently address a range of technical issues, including diagnosing hardware and software problems, resolving network connectivity errors, and supporting proprietary Amazon systems. You may be responsible for providing both in-person and remote assistance to employees in fulfillment centers, offices, or distribution hubs. The role often requires quick thinking and adaptability, since new challenges can arise as technology evolves or as business needs shift. Collaborating with other IT professionals to implement long-term solutions and improve processes is also a critical aspect of the job. Candidates should be prepared for a dynamic work environment where no two days are exactly the same.

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Amazon It Support Technician jobs near you
Infographic showing various Amazon It Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician

Octagon Talent Solutions

Fort Lauderdale, FL • On-site

$20.50 - $28/hr

Contractor

Re-posted 29 days ago

Job description

About the Role:

The IT Support Technician plays a critical role in maintaining the technological infrastructure of an organization by providing timely and effective technical support to end-users. This position is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure minimal downtime and optimal system performance. The technician will collaborate closely with other IT team members to implement upgrades, maintain security protocols, and support new technology deployments. By delivering exceptional customer service and technical expertise, the IT Support Technician helps empower employees to use technology efficiently and securely. Ultimately, this role contributes to the overall productivity and success of the organization by ensuring reliable and accessible IT resources.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in an IT support or help desk role.
  • Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
  • Familiarity with networking concepts such as TCP/IP, DNS, and VPN.
  • Strong problem-solving skills and ability to communicate technical information clearly to non-technical users.

Preferred Qualifications:

  • Associate degree or higher in Information Technology, Computer Science, or related field.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
  • Experience with remote support tools and ticketing systems.
  • Knowledge of cybersecurity best practices and endpoint protection.
  • Previous experience supporting enterprise environments or multiple operating systems.

Responsibilities:

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
  • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices.
  • Install, configure, and maintain operating systems, applications, and peripheral devices.
  • Perform routine maintenance tasks such as system updates, backups, and security patches.
  • Document support activities, maintain inventory of IT assets, and escalate complex issues to senior IT staff as needed.
  • Assist in onboarding new employees by setting up user accounts, permissions, and necessary hardware.
  • Collaborate with IT team members to improve support processes and implement new technologies.

Skills:

The IT Support Technician utilizes technical skills daily to troubleshoot and resolve a wide range of hardware and software issues, ensuring users can work without interruption. Communication skills are essential for explaining complex technical concepts in an accessible manner and providing excellent customer service. Analytical skills help in diagnosing problems efficiently and determining the best solutions. Familiarity with networking and security principles is applied to maintain safe and reliable connectivity. Additionally, organizational skills are important for managing support tickets, documenting solutions, and maintaining IT asset inventories.